Gas news archive
- 1-50 of 348
- Next
-
We are open to assist you on November 11
November 11, 2019Utilities Kingston remains open on Monday, November 11. Electricity prices are per the regular time-of-use schedule, as today is not an Ontario Energy Board designated holiday.
Read more... -
Natural gas safety: report gas smells, install and obey alarms
November 10, 2019Using natural gas is safe. Modern gas appliances are certified to high standards, they have built-in safety features, and the contractors who install them are specially trained and licensed. Still, we want people to know how to react if they suspect a gas leak or hear their carbon monoxide alarms go off.
Read more... -
Balsam Grove neighbourhood impacted by gas shut down
November 7, 2019Due to third-party damage to a natural gas service on Sherwood Drive, 87 homes in the area will be affected by a gas shut down, beginning late this morning. In order to relight your gas service, our certified technicians will need access to your property.
Read more... -
Website maintenance scheduled for Tuesday, Nov. 5
November 5, 2019Please be advised that our MyUtilities customer portal is scheduled for maintenance on Tuesday, Nov. 5. The website may not be available between 4-6 PM.
Read more... -
KFR and Utilities Kingston shine a spotlight on Carbon Monoxide Awareness Week, Nov. 1- 7
November 4, 2019Kingston Fire & Rescue (KFR) and Utilities Kingston are teaming together to remind residents to prevent carbon monoxide at home by having all fuel-burning appliances inspected annually.
Read more... -
Nov. 2 update on power restoration
November 2, 2019Our crews continue to restore power outages, which were caused by severe wind damage. At peak, 6,000 customers were without power. As of 5:30 PM today, less than 100 customers remain affected.
Read more... -
Nov. 2 update on power restoration, traffic signals
November 2, 2019Our crews continue to restore power outages, which were caused by severe wind damage. At peak, 6,000 customers were without power. As of 9 AM today, 164 customers remain affected. All hands are on deck and we are prioritizing the work to restore power as safely and quickly as possible.
Read more... -
Storm update: November 1
November 1, 2019Our crews are responding to several outages in our service area due to wind damage. All hands are on deck and we are prioritizing the work to restore power as safely and quickly as possible. Thank you for your continued patience.
Read more... -
Update on power restoration, traffic signals
November 1, 2019Our crews are responding to restore power outages and signalized intersections, which were affected by wind damage. At peak, 6,000 customers were without power. As of 4:30 PM today, 600 customers remain affected by power outages. All hands are on deck and we are prioritizing the work to restore power as safely and quickly as possible.
Read more... -
Natural gas rates are changing Nov. 1
October 31, 2019Utilities Kingston has reviewed the rates for the natural gas commodity and transportation & storage, effective November 1, 2019.
Read more... -
Heavy rains and high winds forecast: prepare with utility information
October 30, 2019With up to 50 mm of rain forecast until Friday, and wind gusts up to 90 km/h, Utilities Kingston offers information so you know what to do in case of basement flooding, power outages and sewer overflows.
Read more... -
Heavy rains forecast: prepare with utility information
October 21, 2019With up to 40 mm of rain forecast for Tuesday, Oct. 22, Utilities Kingston offers information so you know what to do in case of basement flooding, power outages and sewer overflows.
Read more... -
Apply for a $100 credit when you purchase and install a smart thermostat
October 7, 2019Utilities Kingston is offering a $100 bill credit on the purchase of smart thermostats to the first 250 eligible customers to apply by Dec. 31, 2019. This Save on Energy program is for residential customers who receive both gas and electricity services from Utilities Kingston.
Read more... -
We hope you enjoy our upgraded website!
September 24, 2019Utilities Kingston has launched an accessible, responsive version of our corporate website and we hope you enjoy it!
Read more... -
Sept. 10, 2019 is World Suicide Prevention Day
September 10, 2019Utilities Kingston is committed to supporting the mental health and wellness of our employees and community. Joining together is critical to preventing suicide.
Read more... -
Water heater rentals: rent local and switch today
September 9, 2019When you rent your water heater from Utilities Kingston, you’re investing in our community. That’s because proceeds are reinvested locally, for initiatives like the City’s electric vehicle strategy.
Read more... -
Website maintenance scheduled for Monday, August 26
August 26, 2019Please be advised that our MyUtilities customer portal is scheduled for maintenance on the evening of Monday, August 26. The website will not be available for approximately one hour.
Read more... -
Moving can be chaos! Opening your account is easy
August 9, 2019There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible.
Read more... -
Website maintenance scheduled for Wednesday, August 7
August 7, 2019Please be advised that our MyUtilities customer portal is scheduled for maintenance this evening, Wed., August 7. The website will not be available for approximately 10 minutes.
Read more... -
Natural gas rate review, effective August 1
July 25, 2019Utilities Kingston has reviewed the rates for the natural gas commodity and transportation & storage, effective August 1, 2019.
Read more... -
Service Line Warranties of Canada to provide emergency repair programs to local homeowners
July 15, 2019Service Line Warranties of Canada will be sending a mailing to residential property owners that includes the Utilities Kingston logo. We want to assure our customers that this offering is legitimate.
Read more... -
Utilities Kingston is sharing its 2018 online annual reports with the community
July 11, 2019See highlights from the "Serving with pride" reports and a brief video overview.
Read more... -
Complete the Broadband survey and help close the internet access gap
July 11, 2019City of Kingston, Queen’s University and Utilities Kingston, in partnership with local research firm Limestone Analytics, invite residents to complete a survey on local residential broadband service.
Read more... -
Gas main replacement project begins
June 3, 2019To help ensure the continued safety and reliability of the municipal gas distribution system, the 2019 project to replace gas main begins late June. This year, we will replace approximately 1,025 metres of steel gas main with new 4” and 2” polyethylene gas main on Norman Rogers Drive from Bath Road to Roden Street. We will also replace gas main on Daly Street from Weller to Drennan.
Read more... -
Delays with epost bill delivery: sign up to receive utility bills via MyUtilities
May 24, 2019Due to a networking issue experienced by Utilities Kingston, customers who receive their utility bills via the Canada Post epost service may experience a delay in receiving their bill. Customers may wish to sign up to view and receive their utility bill online, using the MyUtilities customer portal.
Read more... -
Website maintenance scheduled for Saturday, May 25
May 22, 2019Please be advised that our websites are scheduled for maintenance from 10 a.m. to noon, on Saturday, May 25. The websites will remain available during this work, but may experience momentary disruptions.
Read more... -
Potential flooding: prepare with utility information
May 9, 2019With a localized flood warning in effect and frequent heavy rains, Utilities Kingston offers information so you know what to do in case of basement flooding, power outages and sewer overflows.
Read more... -
See if Utilities Kingston is planning to make multi-utility improvements in your neighbourhood
May 9, 2019Home and property-owners: see if Utilities Kingston is planning to make multi-utility improvements in your neighbourhood this year.
Read more... -
Heavy rains: prepare with utility information
May 1, 2019We are expecting rainfall amounts of 20 to 35 mm in Kingston today. Utilities Kingston offers information so you know what to do in case of basement flooding, power outages and sewer overflows.
Read more... -
Natural gas rate review, effective May 1
April 29, 2019Utilities Kingston has reviewed the rates for the natural gas commodity and transportation & storage, effective May 1.
Read more... -
Sunday, April 28 is the National Day of Mourning
April 25, 2019This day is dedicated to remembering those who have lost their lives, or suffered injury or illness due to a work-related tragedy. We also take time to recognize the many families and friends who have been deeply affected.
Read more... -
Heavy rains: prepare with utility information
April 25, 2019We are expecting rainfall amounts of 25 to 40 mm in Kingston, beginning tonight and continuing until Friday evening. Utilities Kingston offers information so you know what to do in case of basement flooding, power outages and sewer overflows.
Read more... -
Heavy rains: prepare with utility information
April 18, 2019We are expecting over 40 mm of rain in Kingston, beginning this Friday and continuing over the weekend. Utilities Kingston offers information so you know what to do in case of basement flooding, power outages and sewer overflows.
Read more... -
Utilities Kingston warns customers of phone scam
April 4, 2019Utilities Kingston is warning customers to beware of callers pretending to be from Utilities Kingston and demanding immediate payment for utilities. This is a scam.
Read more... -
High winds can cause outages and downed power lines
April 3, 2019As we experience high winds this evening, Utilities Kingston offers information to help protect your home and safety.
Read more... -
Moving can be chaos! Utilities Kingston understands
April 2, 2019There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from a mobile device as well.
Read more... -
April is Dig Safe Month: call before you dig!
April 1, 2019April 1 marks the official start of Dig Safe Month. Any time you plan to dig on or near your property, contact Ontario One Call first. Even if you’re just digging with a shovel, be sure to get a free locate in advance.
Read more... -
Federal carbon charge to appear on gas bills Apr. 1
April 1, 2019Beginning April 1, 2019, to recover costs associated with meeting natural gas distributor obligations of the federal government’s Federal Greenhouse Gas Pollution Pricing Act and the Federal Carbon Pricing Backstop, a federal carbon charge will appear on Utilities Kingston customers’ natural gas bills, for gas delivered starting April 1.
Read more... -
Artificial Intelligence helps protect the security of local utility systems
March 20, 2019Cybersecurity is becoming an increasingly important considerations for organizations around the world, and we wanted to share an update on how we’re ready for the potential of system attacks.
Read more... -
Utilities Kingston warns customers of phone scam
March 18, 2019Utilities Kingston is warning its customers to beware of callers demanding immediate payment for utilities. This is a scam. Several Utilities Kingston customers have reported this activity that is also affecting other utilities across Ontario.
Read more... -
Water heater rentals: rent local and switch today
March 18, 2019As a Utilities Kingston water heater rental customer, when you call for rentals and services, you’ll talk to one of our locally-based service advisors. They’ll provide honest, expert advice to help choose the right water heater for your home. No hidden fees or obligations.
Read more... -
Register online for 2019 Safety Days and Wellness Fair
March 15, 2019Join the City of Kingston and Utilities Kingston for the award-winning Safety Days and Wellness Fair from March 28-29, 2019, 7:30 a.m. – 4:30 p.m. at Portsmouth Olympic Harbour.
Read more... -
Website maintenance scheduled for Monday, March 11
March 11, 2019Please be advised that our websites are scheduled for maintenance from 7-9 p.m. on Monday, March 11. The websites will remain available during this work, but may experience momentary disruptions.
Read more... -
Utilities Kingston wins Public Safety Leadership Award from Canadian Gas Association
March 5, 2019On March 5, the Canadian Gas Association recognized Utilities Kingston with a Public Safety Leadership Award at its annual conference in Ottawa.
Read more... -
March is Fraud Prevention Month: recognize, reject and report fraud
February 28, 2019Fraud Prevention Month brings together law enforcement agencies and public and private sector organizations to combat fraud. Kingston Police and Utilities Kingston are partnering to help spread fraud prevention tips to local residents and businesses.
Read more... -
Website maintenance scheduled for Wednesday, March 6
February 27, 2019Please be advised that our websites are scheduled for maintenance from 6-8 p.m. on Wednesday, March 6. The websites will remain available during this work, but may experience momentary outages during server reboots.
Read more... -
Planned voice system outage after business hours on March 10
February 27, 2019During planned maintenance on the voice system from 8 a.m. – 1 p.m. on Sunday, March 10, calls to our customer service line at 613-546-0000 will be redirected to our after-hours call center.
Read more... -
Council approves budgets, rates for municipal utilities
February 21, 2019On February 19, 2019, the council of the City of Kingston approved the two-year operating budget and four-year capital budgets for its municipally-owned utilities, which include water, wastewater and gas utilities, and an appliance rental business.
Read more... -
Freezing rain: know what to do in a utility emergency
February 20, 2019Environment Canada has issued a freezing rain warning for our area. We're sharing these tips to help protect your property during rain, freezing rain and milder temperatures.
Read more... -
Cross bores: call before clearing a sewer line
February 15, 2019Learn about the risk of sewer cross bores and why you should call for a free sewer safety inspection before you attempt to clear a blocked sewer line.
Read more...
- 1-50 of 348
- Next