Gas news archive
- 1-50 of 443
- Next
-
Highway 15 water main project begins
June 24, 2021The project will begin in June 2021 and continue until the end of the year. It will ensure the continued reliability of water services, meeting demand and ensuring fire protection, as development increases in the area.
Read more... -
RESTORED: Planned maintenance on power outage map June 22
June 18, 2021On Tuesday, June 22 from 10:30-12:30 p.m., the Utilities Kingston power outage map will be unavailable, due to planned maintenance.
Read more... -
Utilities Kingston 2020 annual reports: you can count on us!
June 18, 2021Utilities Kingston is sharing its 2020 online annual reports with our community.
Read more... -
Gas main replacement project begins
June 3, 2021To help ensure the continued safety and reliability of the municipal gas distribution system, the 2021 project to replace gas main begins late June.
Read more... -
Struggling to pay bills? Apply to COVID-19 Energy Assistance Programs
May 27, 2021The programs provide an on-bill credit to eligible residential, small business and charitable organization energy customers who have experienced hardships as a direct result of the COVID-19 pandemic. Utilities Kingston is now delivering these programs to support our customers through this difficult time.
Read more... -
Mixing valves: information on repairs and replacements
May 26, 2021We pride ourselves on fast and reliable water heater service. When you call for service, it’s our priority to respond to calls within 24 hours. Our representative will ask you a few questions related to both your water heater and the separate mixing valve plumbing device. Providing accurate responses to these questions will help facilitate a timely repair.
Read more... -
COVID-19 Energy Assistance Program changes to help more people, businesses and charitable organizations
May 6, 2021As of January 14, 2021, changes are in place to the COVID-19 Energy Assistance Program eligibility criteria for residents, small businesses and charitable organizations, so that more customers may qualify for these programs.
Read more... -
Natural gas rate review, effective May 1
April 30, 2021Utilities Kingston has reviewed the natural gas commodity and transportation and storage rates, effective May 1, 2021.
Read more... -
Wednesday, April 28 is the National Day of Mourning
April 27, 2021Pause. Reflect. Remember. At 11 AM on April 28, we will honour workers who have died, were injured, or became ill from their job.
Read more... -
Utilities Kingston is taking COVID-19 precautions while completing work in your neighbourhood
April 23, 2021Home and property-owners: see if Utilities Kingston is planning to conduct essential multi-utility capital construction in your neighbourhood this year.
Read more... -
MyUtilities got an upgrade!
April 15, 2021Next time you log into MyUtilities, you’ll notice some enhancements. An upgrade to our customer portal was completed overnight.
Read more... -
Moving can be chaos! Utilities Kingston understands
April 13, 2021There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from any device.
Read more... -
MyUtilities: maintenance scheduled April 14-15
April 12, 2021Due to planned upgrades to the MyUtilities Customer Portal, it will be unavailable from 12 PM on Wednesday, April 14 to 8 AM on Thursday, April 15.
Read more... -
April is Dig Safe Month: call or click before you dig!
March 31, 2021To mark Dig Safe Month, we remind residents who might be planning to dig anywhere on their property: contact Ontario One Call at least a week before you dig. It’s the law.
Read more... -
Register online for Safety Days: mandatory health and safety expectations training
March 29, 2021Safety Days eLearning 2021 will provide for the health and safety expectations necessary to pre-qualify for quotation work, for Utilities Kingston and the City of Kingston. The deadline for completing the eLearning program is May 3.
Read more... -
The natural gas federal carbon charge is changing, effective April 1
March 29, 2021In 2019, the federal government implemented a carbon pricing program in Ontario. In April 2021, the federal carbon charge for natural gas will increase to 7.98 cents per cubic metre.
Read more... -
Heavy rains and strong winds: prepare with utility information
March 25, 2021We are expecting a spring storm in Kingston bringing heavy rainfall and strong winds, beginning today and continuing until Friday. Utilities Kingston is reminding residents of steps you can take to protect your property from the risk of flooding and sewer back-ups or in case of power outages.
Read more... -
Cross bores: call before clearing a sewer line
March 15, 2021Learn about the risk of sewer cross bores and why you should call for a free sewer safety inspection before you attempt to clear a blocked sewer line.
Read more... -
Water heater rentals: rent local and switch today
March 12, 2021When you rent your water heater from Utilities Kingston, you’re investing in our community. That’s because proceeds are re-invested locally to support climate actions and reduce our carbon footprint.
Read more... -
Utilities Kingston and Kingston Police offer fraud prevention tips
February 26, 2021March is Fraud Prevention Month and Kingston Police and Utilities Kingston are partnering to help spread fraud prevention tips to local residents and businesses.
Read more... -
Council approves budgets, rates for municipal utilities
February 18, 2021On February 16, 2021, the council of the City of Kingston approved the 2021-2022 operating budgets and the 2021 capital budget additions for its municipally-owned utilities, which include water, wastewater and gas, and an appliance rental business.
Read more... -
Winter storm warning: Utilities Kingston offers safety tips
February 16, 2021With Environment Canada issuing a Winter Storm Warning for the area until later today with a total of 25 cms snow expected, Utilities Kingston is providing some important safety reminders about your gas, water and electrical services.
Read more... -
Natural gas rate review, effective Feb. 1
January 29, 2021Utilities Kingston has reviewed the rates for the natural gas commodity and transportation and storage, effective Feb. 1, 2021.
Read more... -
Bell Let's Talk Day - Jan. 28, 2021
January 27, 2021The Bell Let’s Talk Day campaign shines a light on the actions that we can all take, because now more than ever, mental health matters.
Read more... -
Crews are responding to a power outage in central Kingston
January 20, 2021Crews are responding to a power outage in central Kingston, which was caused by a tree limb contacting high voltage lines.
Read more... -
How to access our services during COVID-19 pandemic
January 14, 2021Read some of the common reasons people visit in person, with instructions on what you can do instead.
Read more... -
Utilities Kingston offers seasonal utility safety tips
December 31, 2020With the winter season upon us, Utilities Kingston is providing some important safety reminders about your gas, water and electrical services.
Read more... -
Offer for $100 credit on smart thermostats: apply by Jan. 15
December 31, 2020Utilities Kingston is offering a $100 bill credit on the purchase of smart thermostats to its natural gas and electricity customers, and they must purchase and install by Dec. 31, 2020 due to funding requirements.
Read more... -
Utility rates are changing Jan. 1
December 31, 2020Learn about changes to your electricity, water and wastewater bills, taking effect on Jan. 1, 2021.
Read more... -
Significant rainfall forecast: prepare with utility information
December 23, 2020With up to 50 mm of rain forecast starting Dec. 24, Utilities Kingston offers information so you know what to do in case of basement flooding, power outages and sewer overflows.
Read more... -
Wishing our community a safe and restful holiday season; our holiday hours
December 15, 2020Our office will be closed Dec. 25, 26 and Jan. 1, and we close at noon on Dec. 24 and 31. On holidays, such as Christmas Day, Boxing Day and New Year's Day, you will be charged off-peak prices for the electricity commodity portion of your bill.
Read more... -
Beware of callers offering COVID-19 relief on furnaces, water heaters and air conditioners
December 8, 2020Utilities Kingston is now receiving reports from concerned residents about apparent scammers, calling to offer rebates on furnaces, water heaters and air conditioners. Ontarians are seeing an increase of fraudulent emails, text messages and phone calls as scammers try to take advantage of the COVID-19 pandemic.
Read more... -
Trouble paying your utility bill? We can help
December 7, 2020For customers who are having difficulties paying their utility bills, Utilities Kingston has several ways to help.
Read more... -
Utilities Kingston warns customers of water heater related phone calls
November 30, 2020Utilities Kingston is warning customers to beware of callers demanding an in-home inspection of their rental water heater. Several Utilities Kingston customers have reported this activity today.
Read more... -
MyUtilities: maintenance scheduled Nov. 18
November 18, 2020Please be advised that the MyUtilities customer portal is scheduled for maintenance from 6:30 to 8 PM on Wed., Nov. 18. The portal will remain available during this work, but customers will not be able to retrieve electronic bills during this time.
Read more... -
Utilities Kingston warns of suspicious phone calls
November 18, 2020Concerned customers have alerted Utilities Kingston about suspicious phone calls from an un-named company. The callers are attempting to book an appointment for an in-home assessment of gas and electricity appliances.
Read more... -
High winds can cause outages and downed power lines
November 15, 2020Strong winds are expected today, with the potential to bring down tree limbs, cause isolated power outages and create traffic signal issues. Know what to do and who to contact in an emergency.
Read more... -
Natural gas safety: report gas smells, install and obey alarms
November 13, 2020Using natural gas is safe. Modern gas appliances are certified to high standards, they have built-in safety features, and the contractors who install them are specially trained and licensed. Still, we want people to know how to react if you suspect a gas leak or hear your carbon monoxide alarms go off.
Read more... -
We are open to assist you on November 11
November 10, 2020Every year on November 11, Canadians pause in a moment of silence to honour and remember those who have served, and continue to serve Canada during times of war, conflict and peace. Utilities Kingston remains open on Monday, November 11.
Read more... -
Customers: sign up to receive bills online in face of possible postal delays
November 4, 2020Utilities Kingston is urging our customers to sign up to receive their utility bills online. Avoid missing a bill during a postal delay. Canada Post is warning of delivery delays due to large holiday volumes and safety measures as related to the COVID-19 pandemic.
Read more... -
Natural gas rate review, effective Nov. 1
October 30, 2020Utilities Kingston has reviewed the rates for the natural gas commodity and transportation and storage, effective Nov. 1, 2020.
Read more... -
Utilities Kingston warns customers of water heater related phone calls
October 19, 2020Utilities Kingston is warning customers to beware of callers demanding an in-home inspection of their rental water heater.
Read more... -
Prioritizing mental health during Mental Illness Awareness Week
October 5, 2020Utilities Kingston encourages everyone in our community to take care of your mental wellness during this difficult time.
Read more... -
Water heater rentals: rent local and switch today
September 25, 2020When you rent your water heater from Utilities Kingston, you’re investing in our community. That’s because proceeds are re-invested locally to support climate actions and reduce our carbon footprint.
Read more... -
Beware of phone calls asking for banking information
September 9, 2020Utilities Kingston is warning customers to beware of callers requesting banking or other personal information.
Read more... -
You can count on us! Progress in your neighbourhood
September 1, 2020Throughout the pandemic, our teams from multiple departments have been hard at work, and we continue to provide Kingston with safe and reliable core utility services. We wanted to provide an update on completed and in-progress projects. You can count on us!
Read more... -
Moving can be chaos! Utilities Kingston understands
August 14, 2020There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from any device.
Read more... -
Natural gas rate review, effective Aug. 1
July 30, 2020Utilities Kingston has reviewed the rates for the natural gas commodity and transportation & storage, effective Aug. 1, 2020.
Read more... -
Wishing you a safe Civic Holiday
July 30, 2020A reminder that time-of-use electricity rates changed on June 1 to a fixed price of 12.8 ¢/kWh for electricity consumed in any hour of the day, on any day of the week. Our office is closed on Monday, Aug. 3.
Read more... -
Heavy rains and strong winds: prepare with utility information
July 19, 2020Environment Canada has issued a Severe Thunderstorm Warning for our area Sunday afternoon. Utilities Kingston offers information so you know what to do in case of basement flooding, power outages and sewer overflows.
Read more...
- 1-50 of 443
- Next