Switch to our water heater rentals today! Recent News
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Artificial Intelligence helps protect the security of local utility systems
March 20, 2019Darktrace, a leading artificial intelligence (AI) company for cyber defence, has partnered with Utilities Kingston to deploy the Industrial Immune System to support the security of our Supervisory, Control, and Data Acquisition (SCADA) systems.
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Utilities Kingston warns customers of phone scam
March 18, 2019Utilities Kingston is warning its customers to beware of callers demanding immediate payment for utilities. This is a scam. Several Utilities Kingston customers have reported this activity that is also affecting other utilities across Ontario.
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Water heater rentals: rent local and switch today
March 18, 2019As a Utilities Kingston water heater rental customer, when you call for rentals and services, you’ll talk to one of our locally-based service advisors. They’ll provide honest, expert advice to help choose the right water heater for your home. No hidden fees or obligations.
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Register online for 2019 Safety Days and Wellness Fair
March 15, 2019Join the City of Kingston and Utilities Kingston for the award-winning Safety Days and Wellness Fair from March 28-29, 2019, 7:30 a.m. – 4:30 p.m. at Portsmouth Olympic Harbour.
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Website maintenance scheduled for Monday, March 11
March 11, 2019Please be advised that our websites are scheduled for maintenance from 7-9 p.m. on Monday, March 11. The websites will remain available during this work, but may experience momentary disruptions.
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Utilities Kingston wins Public Safety Leadership Award from Canadian Gas Association
March 05, 2019On March 5, the Canadian Gas Association recognized Utilities Kingston with a Public Safety Leadership Award at its annual conference in Ottawa.
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March is Fraud Prevention Month: recognize, reject and report fraud
February 28, 2019Fraud Prevention Month brings together law enforcement agencies and public and private sector organizations to combat fraud. Kingston Police and Utilities Kingston are partnering to help spread fraud prevention tips to local residents and businesses.
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Planned voice system outage after business hours on March 10
February 27, 2019During planned maintenance on the voice system from 8 a.m. – 1 p.m. on Sunday, March 10, calls to our customer service line at 613-546-0000 will be redirected to our after-hours call center.
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Website maintenance scheduled for Wednesday, March 6
February 27, 2019Please be advised that our websites are scheduled for maintenance from 6-8 p.m. on Wednesday, March 6. The websites will remain available during this work, but may experience momentary outages during server reboots.
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Council approves budgets, rates for municipal utilities
February 21, 2019On February 19, 2019, the council of the City of Kingston approved the two-year operating budget and four-year capital budgets for its municipally-owned utilities, which include water, wastewater and gas utilities, and an appliance rental business.