Switch to our water heater rentals today! Recent News
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Service Line Warranties of Canada to provide emergency repair programs to local homeowners
July 15, 2019Service Line Warranties of Canada will be sending a mailing to residential property owners that includes the Utilities Kingston logo. We want to assure our customers that this offering is legitimate.
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Complete the Broadband survey and help close the internet access gap
July 11, 2019City of Kingston, Queen’s University and Utilities Kingston, in partnership with local research firm Limestone Analytics, invite residents to complete a survey on local residential broadband service.
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Utilities Kingston is sharing its 2018 online annual reports with the community
July 11, 2019See highlights from the "Serving with pride" reports and a brief video overview.
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Gas main replacement project begins
June 03, 2019To help ensure the continued safety and reliability of the municipal gas distribution system, the 2019 project to replace gas main begins late June. This year, we will replace approximately 1,025 metres of steel gas main with new 4” and 2” polyethylene gas main on Norman Rogers Drive from Bath Road to Roden Street. We will also replace gas main on Daly Street from Weller to Drennan.
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Delays with epost bill delivery: sign up to receive utility bills via MyUtilities
May 24, 2019Due to a networking issue experienced by Utilities Kingston, customers who receive their utility bills via the Canada Post epost service may experience a delay in receiving their bill. Customers may wish to sign up to view and receive their utility bill online, using the MyUtilities customer portal.
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Website maintenance scheduled for Saturday, May 25
May 22, 2019Please be advised that our websites are scheduled for maintenance from 10 a.m. to noon, on Saturday, May 25. The websites will remain available during this work, but may experience momentary disruptions.
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Potential flooding: prepare with utility information
May 09, 2019With a localized flood warning in effect and frequent heavy rains, Utilities Kingston offers information so you know what to do in case of basement flooding, power outages and sewer overflows.
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See if Utilities Kingston is planning to make multi-utility improvements in your neighbourhood
May 09, 2019Home and property-owners: see if Utilities Kingston is planning to make multi-utility improvements in your neighbourhood this year.
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Heavy rains: prepare with utility information
May 01, 2019We are expecting rainfall amounts of 20 to 35 mm in Kingston today. Utilities Kingston offers information so you know what to do in case of basement flooding, power outages and sewer overflows.
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Natural gas rate review, effective May 1
April 29, 2019Utilities Kingston has reviewed the rates for the natural gas commodity and transportation & storage, effective May 1.