Recent News

  • Sunday, April 28 is the National Day of Mourning

    Sunday, April 28 is the National Day of Mourning

    April 25, 2019

    This day is dedicated to remembering those who have lost their lives, or suffered injury or illness due to a work-related tragedy. We also take time to recognize the many families and friends who have been deeply affected.

  • Heavy rains: prepare with utility information

    Heavy rains: prepare with utility information

    April 25, 2019

    We are expecting rainfall amounts of 25 to 40 mm in Kingston, beginning tonight and continuing until Friday evening. Utilities Kingston offers information so you know what to do in case of basement flooding, power outages and sewer overflows.

  • Heavy rains: prepare with utility information

    Heavy rains: prepare with utility information

    April 18, 2019

    We are expecting over 40 mm of rain in Kingston, beginning this Friday and continuing over the weekend. Utilities Kingston offers information so you know what to do in case of basement flooding, power outages and sewer overflows.

  • Utilities Kingston warns customers of phone scam

    Utilities Kingston warns customers of phone scam

    April 04, 2019

    Utilities Kingston is warning customers to beware of callers pretending to be from Utilities Kingston and demanding immediate payment for utilities. This is a scam.

  • High winds can cause outages and downed power lines

    High winds can cause outages and downed power lines

    April 03, 2019

    As we experience high winds this evening, Utilities Kingston offers information to help protect your home and safety.

  • Moving can be chaos! Utilities Kingston understands

    Moving can be chaos! Utilities Kingston understands

    April 02, 2019

    There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from a mobile device as well.

  • April is Dig Safe Month: call before you dig!

    April is Dig Safe Month: call before you dig!

    April 01, 2019

    April 1 marks the official start of Dig Safe Month. Any time you plan to dig on or near your property, contact Ontario One Call first. Even if you’re just digging with a shovel, be sure to get a free locate in advance.

  • Federal carbon charge to appear on gas bills Apr. 1

    Federal carbon charge to appear on gas bills Apr. 1

    April 01, 2019

    Beginning April 1, 2019, to recover costs associated with meeting natural gas distributor obligations of the federal government’s Federal Greenhouse Gas Pollution Pricing Act and the Federal Carbon Pricing Backstop, a federal carbon charge will appear on Utilities Kingston customers’ natural gas bills, for gas delivered starting April 1.

  • Artificial Intelligence helps protect the security of local utility systems

    Artificial Intelligence helps protect the security of local utility systems

    March 20, 2019

    Cybersecurity is becoming an increasingly important considerations for organizations around the world, and we wanted to share an update on how we’re ready for the potential of system attacks.

  • Water heater rentals: rent local and switch today

    Water heater rentals: rent local and switch today

    March 18, 2019

    As a Utilities Kingston water heater rental customer, when you call for rentals and services, you’ll talk to one of our locally-based service advisors. They’ll provide honest, expert advice to help choose the right water heater for your home. No hidden fees or obligations.