Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable wastewater services to nearly 38,000 homes and businesses, while minimizing impact on the environment.
Employees maintain and operate:
- 506 kilometres of sanitary and combined sewer main
- 6,610 maintenance holes
- 29 sewage pumping stations that lift sewage so it can be moved by gravity to the treatment plants
- nine combined sewer overflow tanks that help keep sewage out of waterways during a storm
- and three wastewater treatment plants (including the state-of-the-art Ravensview Wastewater Treatment Facility, pictured above)
The unique structure of Utilities Kingston allows it to benefit from state-of-the-art technology and specialized staff that would not be available to each utility, were it to stand alone.
The team draws on its cross-functional expertise to develop skill sets and deliver efficient utility services. Employees share knowledge to help ensure the reliability of infrastructure for its customers. For example, if there’s an electric problem at a wastewater treatment facility, employees combine their multi-utility expertise to troubleshoot the control logic and get the equipment up and running more quickly.
Customer convenience benefits include one combined bill for multiple services, and one appointment to receive locates for multiple utility services when planning to dig.
Recent news - wastewater
September 18, 2020
If you have a basement, it’s at risk of flooding and sewer back-ups – even if it’s never flooded before. The risk is greater during heavy rain falls. Homeowners can take actions to protect their properties this fall, with our Flood Facts.Read more...
September 9, 2020
Utilities Kingston is warning customers to beware of callers requesting banking or other personal information.Read more...
September 1, 2020
Throughout the pandemic, our teams from multiple departments have been hard at work, and we continue to provide Kingston with safe and reliable core utility services. We wanted to provide an update on completed and in-progress projects. You can count on us!Read more...
COVID-19 Energy Assistance Program available to small businesses and charitable organizations experiencing pandemic-related hardshipsAugust 31, 2020
We are now delivering the COVID-19 Energy Assistance Program for Small Business or CEAP-SB, funded by the Government of Ontario.Read more...