Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable wastewater services to nearly 39,000 homes and businesses, while minimizing impact on the environment.
Employees maintain and operate:
- 681 kilometres of linear assets
- 6,822 maintenance holes
- 31 sewage pumping stations that lift sewage so it can be moved by gravity to the treatment plants
- 9 combined sewer overflow tanks that help keep sewage out of waterways during a storm
- 3 wastewater treatment plants (including the state-of-the-art Ravensview Wastewater Treatment Facility, pictured above)
In 2023, we managed 32.8 million cubic metres of wastewater for our customers.
Multi-utility benefits
The unique structure of Utilities Kingston allows it to benefit from state-of-the-art technology and specialized staff that would not be available to each utility, were it to stand alone.
The team draws on its cross-functional expertise to develop skill sets and deliver efficient utility services. Employees share knowledge to help ensure the reliability of infrastructure for its customers. For example, if there’s an electric problem at a wastewater treatment facility, employees combine their multi-utility expertise to troubleshoot the control logic and get the equipment up and running more quickly.
Customer convenience benefits include one combined bill for multiple services, and one appointment to receive locates for multiple utility services when planning to dig.
Recent news - wastewater
-
Want to avoid costly and messy sewer backups at your home?
September 12, 2024Every time you flush the toilet, shower, or wash the dishes, you send wastewater down the drain and into the sewer system. Putting the wrong items into the sewer system can create plumbing issues like sewer blockages and backups.
Read more...about Want to avoid costly and messy sewer backups at your home? -
Regional Biosolids & Biogas Facility - Notice of Completion
August 26, 2024We’ve completed an environmental assessment for a new facility at Knox Farm that will convert waste into renewable energy. The Environmental Study Report is open for comment until September 11.
Read more...about Regional Biosolids & Biogas Facility - Notice of Completion -
Planned maintenance on natural gas line on July 23
July 22, 2024We will perform a planned bypass and some minor maintenance on the natural gas line located at City Gate, 2384 Perth Rd, on July 23, 2024.
Read more...about Planned maintenance on natural gas line on July 23 -
Boil water advisory lifted for Westbrook area residents
July 13, 2024The boil water advisory issued for the Westbrook area has been lifted.
Read more...about Boil water advisory lifted for Westbrook area residents -
Discover the wonders of water-wise gardening
June 24, 2024This summer, visit our Water Conservation Garden at 1211 John Counter Blvd. and discover how to create a garden that makes every raindrop count.
Read more...about Discover the wonders of water-wise gardening