Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable wastewater services to nearly 39,000 homes and businesses, while minimizing impact on the environment.
Employees maintain and operate:
- 511 kilometres of sanitary and combined sewer main
- 6,773 maintenance holes
- 29 sewage pumping stations that lift sewage so it can be moved by gravity to the treatment plants
- nine combined sewer overflow tanks that help keep sewage out of waterways during a storm
- and three wastewater treatment plants (including the state-of-the-art Ravensview Wastewater Treatment Facility, pictured above)
The unique structure of Utilities Kingston allows it to benefit from state-of-the-art technology and specialized staff that would not be available to each utility, were it to stand alone.
The team draws on its cross-functional expertise to develop skill sets and deliver efficient utility services. Employees share knowledge to help ensure the reliability of infrastructure for its customers. For example, if there’s an electric problem at a wastewater treatment facility, employees combine their multi-utility expertise to troubleshoot the control logic and get the equipment up and running more quickly.
Customer convenience benefits include one combined bill for multiple services, and one appointment to receive locates for multiple utility services when planning to dig.
Recent news - wastewater
September 28, 2022
At an information session on Monday, Sept. 26, Utilities Kingston provided updates on the water and sewer project on Front Road and King Street West.Read more...about Update on water, sewer project: Front Road and King Street West
September 26, 2022
Utilities Kingston will remain open on Friday, September 30, and we look forward to assisting you.Read more...about We are open to assist you on September 30
Registration is full! Free workshop will show you how to winterize your perennial garden in a ‘pollinator-friendly’ waySeptember 20, 2022
Space is limited! Are you interested in increasing the pollinators in your perennial garden? Join experts from Rideau 1000 Islands Master Gardeners and Utilities Kingston at a free pollinator workshop and be entered to win a gift basket containing gardening tools, local honey and organic gardening supplies.Read more...about Registration is full! Free workshop will show you how to winterize your perennial garden in a ‘pollinator-friendly’ way
September 16, 2022
Utilities Kingston is again offering the Preventative Plumbing Program for financial assistance. Due to the COVID-19 pandemic, the Preventative Plumbing Program had previously been suspended for two years.Read more...about Financial assistance and public education available to help prevent basement flooding
September 15, 2022
Attend an in-person information session on Monday, Sept. 26 at 5 p.m., to hear updates on the water and sewer project on Front Road and King Street West.Read more...about Information session for updates on water, sewer project: Front Rd. and King St. West