Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable wastewater services to nearly 39,000 homes and businesses, while minimizing impact on the environment.
Employees maintain and operate:
- 511 kilometres of sanitary and combined sewer main
- 6,773 maintenance holes
- 29 sewage pumping stations that lift sewage so it can be moved by gravity to the treatment plants
- nine combined sewer overflow tanks that help keep sewage out of waterways during a storm
- and three wastewater treatment plants (including the state-of-the-art Ravensview Wastewater Treatment Facility, pictured above)
The unique structure of Utilities Kingston allows it to benefit from state-of-the-art technology and specialized staff that would not be available to each utility, were it to stand alone.
The team draws on its cross-functional expertise to develop skill sets and deliver efficient utility services. Employees share knowledge to help ensure the reliability of infrastructure for its customers. For example, if there’s an electric problem at a wastewater treatment facility, employees combine their multi-utility expertise to troubleshoot the control logic and get the equipment up and running more quickly.
Customer convenience benefits include one combined bill for multiple services, and one appointment to receive locates for multiple utility services when planning to dig.
Recent news - wastewater
Service Line Warranties of Canada to provide optional and voluntary emergency repair programsMay 26, 2023
We want to assure our customers that this offering is legitimate.Read more...about Service Line Warranties of Canada to provide optional and voluntary emergency repair programs
Utilities Kingston is inspecting and rating hydrants to uphold our high quality drinking water system and to support fire protectionMay 23, 2023
We are now inspecting and flow rating fire hydrants, as part of our proactive annual maintenance program. This work ensures the ongoing integrity of the drinking water system and helps support fire protection in Kingston.Read more...about Utilities Kingston is inspecting and rating hydrants to uphold our high quality drinking water system and to support fire protection
Come hear updates about sewer and water project: Front Road and King Street WestMay 11, 2023
Community members are invited to the Press Lounge at Portsmouth Olympic Harbour, 53 Yonge Street to hear updates and ask questions about the Front Road and King Street West sewer and water project.Read more...about Come hear updates about sewer and water project: Front Road and King Street West
We're making improvements in your neighbourhoodMay 4, 2023
Utilities Kingston is making improvements to community infrastructure. Home and property-owners: see if we are planning to complete capital construction in your neighbourhood this year.Read more...about We're making improvements in your neighbourhood
April is Dig Safe Month: call or click before you dig!April 3, 2023
Utilities Kingston reminds residents who might be planning to dig anywhere on their property to contact Ontario One Call at least one week before you dig. It’s the law.Read more...about April is Dig Safe Month: call or click before you dig!