Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable wastewater services to nearly 39,000 homes and businesses, while minimizing impact on the environment.
Employees maintain and operate:
- 681 kilometres of linear assets
- 6,822 maintenance holes
- 31 sewage pumping stations that lift sewage so it can be moved by gravity to the treatment plants
- 9 combined sewer overflow tanks that help keep sewage out of waterways during a storm
- 3 wastewater treatment plants (including the state-of-the-art Ravensview Wastewater Treatment Facility, pictured above)
In 2023, we managed 32.8 million cubic metres of wastewater for our customers.
Multi-utility benefits
The unique structure of Utilities Kingston allows it to benefit from state-of-the-art technology and specialized staff that would not be available to each utility, were it to stand alone.
The team draws on its cross-functional expertise to develop skill sets and deliver efficient utility services. Employees share knowledge to help ensure the reliability of infrastructure for its customers. For example, if there’s an electric problem at a wastewater treatment facility, employees combine their multi-utility expertise to troubleshoot the control logic and get the equipment up and running more quickly.
Customer convenience benefits include one combined bill for multiple services, and one appointment to receive locates for multiple utility services when planning to dig.
Recent news - wastewater
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Boil water advisory lifted for Westbrook area residents
July 13, 2024The boil water advisory issued for the Westbrook area has been lifted.
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Discover the wonders of water-wise gardening
June 24, 2024This summer, visit our Water Conservation Garden at 1211 John Counter Blvd. and discover how to create a garden that makes every raindrop count.
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Summer watering restrictions now in place
June 21, 2024During the warm summer months, increased demand for our water resources requires careful management. As we implement our annual watering restrictions until September 15, your commitment to conserving water is essential
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National Indigenous History Month
June 10, 2024National Indigenous History Month is a time to honour the stories, achievements, and resilience of Indigenous peoples, who have lived on this land since time immemorial.
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2023 Annual Report
May 30, 2024We are thrilled to announce the release of our 2023 Annual Report, which marks our third year of progress towards the 2021-2025 strategic plan.
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