Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable wastewater services to nearly 38,000 homes and businesses, while minimizing impact on the environment.
Employees maintain and operate:
- 506 kilometres of sanitary and combined sewer main
- 6,610 maintenance holes
- 29 sewage pumping stations that lift sewage so it can be moved by gravity to the treatment plants
- nine combined sewer overflow tanks that help keep sewage out of waterways during a storm
- and three wastewater treatment plants (including the state-of-the-art Ravensview Wastewater Treatment Facility, pictured above)
The unique structure of Utilities Kingston allows it to benefit from state-of-the-art technology and specialized staff that would not be available to each utility, were it to stand alone.
The team draws on its cross-functional expertise to develop skill sets and deliver efficient utility services. Employees share knowledge to help ensure the reliability of infrastructure for its customers. For example, if there’s an electric problem at a wastewater treatment facility, employees combine their multi-utility expertise to troubleshoot the control logic and get the equipment up and running more quickly.
Customer convenience benefits include one combined bill for multiple services, and one appointment to receive locates for multiple utility services when planning to dig.
Recent news - wastewater
July 26, 2021
On the Civic Holiday, Monday, August 2, customers on Time-of-Use electricity pricing will be charged off-peak prices for the electricity commodity portion of the bill.Read more...
July 22, 2021
Utilities Kingston is no longer accepting applications for natural gas and electricity funding for CEAP and CEAP-Small Business. The Ontario Energy Board has advised that the Ministry of Energy confirmed no additional funding would be provided for CEAP or CEAP-SB.Read more...
Water and sewer project on Front Road and King Street West: saving energy, reducing sewer overflows and supporting growth & developmentJune 30, 2021
Utilities Kingston is embarking on a large, phased, multi-year project to improve water and sewer infrastructure in the community.Read more...
April 23, 2021
Home and property-owners: see if Utilities Kingston is planning to conduct essential multi-utility capital construction in your neighbourhood this year.Read more...