Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable wastewater services to nearly 39,000 homes and businesses, while minimizing impact on the environment.
Employees maintain and operate:
- 681 kilometres of linear assets
- 6,822 maintenance holes
- 31 sewage pumping stations that lift sewage so it can be moved by gravity to the treatment plants
- 9 combined sewer overflow tanks that help keep sewage out of waterways during a storm
- 3 wastewater treatment plants
In 2023, we managed 32.8 million cubic metres of wastewater for our customers.
Multi-utility benefits
The unique structure of Utilities Kingston allows it to benefit from state-of-the-art technology and specialized staff that would not be available to each utility, were it to stand alone.
The team draws on its cross-functional expertise to develop skill sets and deliver efficient utility services. Employees share knowledge to help ensure the reliability of infrastructure for its customers. For example, if there’s an electric problem at a wastewater treatment facility, employees combine their multi-utility expertise to troubleshoot the control logic and get the equipment up and running more quickly.
Customer convenience benefits include one combined bill for multiple services, and one appointment to receive locates for multiple utility services when planning to dig.
Recent news - wastewater
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Discover the wonders of water-wise gardening
July 21, 2025This summer, visit our Water Conservation Garden at 1211 John Counter Blvd. and discover how to create a garden that makes every raindrop count.
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Sewer main repair underway on Bath Road
July 14, 2025We're repairing the sewer main on Bath Road between Centennial and Tanner Drive, with construction underway and expected to last about three weeks.
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National Lineworker Appreciation Day – July 10
July 10, 2025July 10 marks National Lineworker Appreciation Day – a time to recognize the hard work, expertise, and dedication of the lineworkers who keep our communities powered and connected.
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Help shape the future of local telecom services
June 23, 2025We're working on a new marketing strategy for our commercial telecom services, and we want to hear from you.
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Utilities Kingston warns realtors and recent home buyers of phone scam
June 14, 2025Beware of phone calls and text messages pretending to be from Utilities Kingston or Kingston Hydro and demanding payment for utilities. This is a scam.
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