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Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable wastewater services to nearly 39,000 homes and businesses, while minimizing impact on the environment.
Employees maintain and operate:
- 681 kilometres of linear assets
- 6,822 maintenance holes
- 31 sewage pumping stations that lift sewage so it can be moved by gravity to the treatment plants
- 9 combined sewer overflow tanks that help keep sewage out of waterways during a storm
- 3 wastewater treatment plants
In 2023, we managed 32.8 million cubic metres of wastewater for our customers.
Multi-utility benefits
The unique structure of Utilities Kingston allows it to benefit from state-of-the-art technology and specialized staff that would not be available to each utility, were it to stand alone.
The team draws on its cross-functional expertise to develop skill sets and deliver efficient utility services. Employees share knowledge to help ensure the reliability of infrastructure for its customers. For example, if there’s an electric problem at a wastewater treatment facility, employees combine their multi-utility expertise to troubleshoot the control logic and get the equipment up and running more quickly.
Customer convenience benefits include one combined bill for multiple services, and one appointment to receive locates for multiple utility services when planning to dig.
Recent news - wastewater
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Annual Reports on Water Quality and Wastewater Compliance
February 25, 2026Utilities Kingston has released the 2025 annual reports on drinking water quality and wastewater treatment, highlighting how our teams deliver safe drinking water and responsibly treat wastewater to protect public health and the environment.
Read more...about Annual Reports on Water Quality and Wastewater Compliance -
Protect your basement from flooding during snowmelt
February 18, 2026Even though it’s still winter, February has brought some milder temperatures, and we’re starting to see snow melt more quickly. When snow melts fast, especially during a warm spell or rainstorm, the ground is often still frozen and can’t absorb the water.
Read more...about Protect your basement from flooding during snowmelt -
Remembering Dr. Bill Leggett
February 17, 2026It is with deep sadness that we share the passing of Dr. William (Bill) Leggett, a long-standing and highly respected member of the Utilities Kingston Board of Directors. His loss is felt profoundly across our organization and throughout the Kingston community.
Read more...about Remembering Dr. Bill Leggett -
Practice safe utility habits this winter
February 9, 2026Winter brings unique challenges, but a little preparation can go a long way in keeping your home safe and your utilities running smoothly. Follow these practical tips to protect yourself, your family, and your community.
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Utility rates are changing January 1, 2026
December 12, 2025Learn about changes to your electricity, natural gas, water and wastewater rates, taking effect on January 1, 2026.
Read more...about Utility rates are changing January 1, 2026