Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable wastewater services to nearly 39,000 homes and businesses, while minimizing impact on the environment.
Employees maintain and operate:
- 681 kilometres of linear assets
- 6,822 maintenance holes
- 31 sewage pumping stations that lift sewage so it can be moved by gravity to the treatment plants
- nine combined sewer overflow tanks that help keep sewage out of waterways during a storm
- and three wastewater treatment plants (including the state-of-the-art Ravensview Wastewater Treatment Facility, pictured above)
In 2022, we managed 35.8 million cubic metres of wastewater for our customers.
The unique structure of Utilities Kingston allows it to benefit from state-of-the-art technology and specialized staff that would not be available to each utility, were it to stand alone.
The team draws on its cross-functional expertise to develop skill sets and deliver efficient utility services. Employees share knowledge to help ensure the reliability of infrastructure for its customers. For example, if there’s an electric problem at a wastewater treatment facility, employees combine their multi-utility expertise to troubleshoot the control logic and get the equipment up and running more quickly.
Customer convenience benefits include one combined bill for multiple services, and one appointment to receive locates for multiple utility services when planning to dig.
Recent news - wastewater
November 24, 2023
Utilities Kingston is urging residents: know your electricity provider so you know who to call in the event of a power outage or other electricity emergency. We are also concerned with residents reporting potentially life-threatening emergencies using email or social media.Read more...about Make the right call to identify and report a utility emergency
November 22, 2023
Join Utilities Kingston during Home Heating Week on Nov. 27 - Dec. 1. Get expert tips, tricks, and ideas to keep your home comfortable and energy-efficient during the colder months, while managing your heating costs all winter long. Plus, enter a draw for a Google Nest smart thermostat.Read more...about Enter to win a smart thermostat during ‘Home Heating Week’ Nov. 27 - Dec. 1
Don’t take the risk. Don’t assume your excavator has contacted Ontario One Call before they start diggingNovember 16, 2023
Home and property owners, are you hiring a contractor to dig on your property? Don’t assume your excavator contacts Ontario One Call before they start digging.Read more...about Don’t take the risk. Don’t assume your excavator has contacted Ontario One Call before they start digging
October 20, 2023
On October 17, Kingston City Council approved the implementation of charges related to By-Law Number 2012-22.Read more...about Implementation of deferred 2023 charges for bulk water usage and wastewater disposal
October 2, 2023
October is Cyber Security Awareness Month (Cyber Month) in Canada, and we are proud to be a Get Cyber Safe champion working to help Canadians stay safe online. Cyber Month is an important time to reflect, as individuals and as an organization, on how we can protect ourselves and our loved ones online.Read more...about It’s Cyber Security Awareness Month!