Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable wastewater services to nearly 38,000 homes and businesses, while minimizing impact on the environment.
Employees maintain and operate:
- 511 kilometres of sanitary and combined sewer main
- 6,740 maintenance holes
- 29 sewage pumping stations that lift sewage so it can be moved by gravity to the treatment plants
- nine combined sewer overflow tanks that help keep sewage out of waterways during a storm
- and three wastewater treatment plants (including the state-of-the-art Ravensview Wastewater Treatment Facility, pictured above)
The unique structure of Utilities Kingston allows it to benefit from state-of-the-art technology and specialized staff that would not be available to each utility, were it to stand alone.
The team draws on its cross-functional expertise to develop skill sets and deliver efficient utility services. Employees share knowledge to help ensure the reliability of infrastructure for its customers. For example, if there’s an electric problem at a wastewater treatment facility, employees combine their multi-utility expertise to troubleshoot the control logic and get the equipment up and running more quickly.
Customer convenience benefits include one combined bill for multiple services, and one appointment to receive locates for multiple utility services when planning to dig.
Recent news - wastewater
January 19, 2022
Until early March, we are conducting our bi-annual survey to get input from the public on their understanding of electrical safety. The survey is being offered online or by telephone.Read more...about Utilities Kingston invites input on public safety awareness, online and by telephone
January 18, 2022
We are aware that some customers are experiencing an issue with receiving their utility bill by mail. The affected bills were dated January 6.Read more...about We are investigating mailing issues of recent utility bills
January 17, 2022
With significant snow expected today, we would like to remind the public about how to stay safe during extreme weather.Read more...about Tips to stay safe during heavy snow fall
December 30, 2021
With the winter season upon us, Utilities Kingston is providing some important safety reminders about your gas, water and electrical services.Read more...about Utilities Kingston offers seasonal utility safety tips
December 29, 2021
Learn about changes to your electricity, natural gas, water and wastewater bills, taking effect on Jan. 1, 2022.Read more...about Utility rates are changing Jan. 1