Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable wastewater services to nearly 38,000 homes and businesses, while minimizing impact on the environment.
Employees maintain and operate:
- 506 kilometres of sanitary and combined sewer main
- 6,610 maintenance holes
- 29 sewage pumping stations that lift sewage so it can be moved by gravity to the treatment plants
- nine combined sewer overflow tanks that help keep sewage out of waterways during a storm
- and three wastewater treatment plants (including the state-of-the-art Ravensview Wastewater Treatment Facility, pictured above)
The unique structure of Utilities Kingston allows it to benefit from state-of-the-art technology and specialized staff that would not be available to each utility, were it to stand alone.
The team draws on its cross-functional expertise to develop skill sets and deliver efficient utility services. Employees share knowledge to help ensure the reliability of infrastructure for its customers. For example, if there’s an electric problem at a wastewater treatment facility, employees combine their multi-utility expertise to troubleshoot the control logic and get the equipment up and running more quickly.
Customer convenience benefits include one combined bill for multiple services, and one appointment to receive locates for multiple utility services when planning to dig.
Recent news - wastewater
March 1, 2021
Homeowners can take actions to protect their properties this spring, with our Flood Facts.Read more...
February 26, 2021
March is Fraud Prevention Month and Kingston Police and Utilities Kingston are partnering to help spread fraud prevention tips to local residents and businesses.Read more...
February 18, 2021
On February 16, 2021, the council of the City of Kingston approved the 2021-2022 operating budgets and the 2021 capital budget additions for its municipally-owned utilities, which include water, wastewater and gas, and an appliance rental business.Read more...
February 16, 2021
With Environment Canada issuing a Winter Storm Warning for the area until later today with a total of 25 cms snow expected, Utilities Kingston is providing some important safety reminders about your gas, water and electrical services.Read more...
Service Line Warranties of Canada to provide optional and voluntary emergency repair programs to local homeownersFebruary 16, 2021
We want to assure our customers that this offering is legitimate.Read more...