Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable wastewater services to nearly 38,000 homes and businesses, while minimizing impact on the environment.
Employees maintain and operate:
- 506 kilometres of sanitary and combined sewer main
- 6,610 maintenance holes
- 29 sewage pumping stations that lift sewage so it can be moved by gravity to the treatment plants
- nine combined sewer overflow tanks that help keep sewage out of waterways during a storm
- and three wastewater treatment plants (including the state-of-the-art Ravensview Wastewater Treatment Facility, pictured above)
The unique structure of Utilities Kingston allows it to benefit from state-of-the-art technology and specialized staff that would not be available to each utility, were it to stand alone.
The team draws on its cross-functional expertise to develop skill sets and deliver efficient utility services. Employees share knowledge to help ensure the reliability of infrastructure for its customers. For example, if there’s an electric problem at a wastewater treatment facility, employees combine their multi-utility expertise to troubleshoot the control logic and get the equipment up and running more quickly.
Customer convenience benefits include one combined bill for multiple services, and one appointment to receive locates for multiple utility services when planning to dig.
Recent news - wastewater
COVID-19 Energy Assistance Program changes to help more people, businesses and charitable organizationsMay 6, 2021
As of January 14, 2021, changes are in place to the COVID-19 Energy Assistance Program eligibility criteria for residents, small businesses and charitable organizations, so that more customers may qualify for these programs.Read more...
April 27, 2021
Pause. Reflect. Remember. At 11 AM on April 28, we will honour workers who have died, were injured, or became ill from their job.Read more...
April 23, 2021
Home and property-owners: see if Utilities Kingston is planning to conduct essential multi-utility capital construction in your neighbourhood this year.Read more...
April 13, 2021
There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from any device.Read more...