Report a Streetlight that's Out

in Kingston, Ontario, Canada

Utilities Kingston maintains and operates over 10,000 streetlights in Kingston, Ontario. Thanks for helping us keep neighbourhoods safe by reporting streetlight problems.

We strive to repair streetlights within 5-10 business days. However, there are factors that can extend that timeframe.

Use the form below to report a streetlight outage in Kingston, Ontario. You can also call customer service at 613-546-0000, Monday to Friday from 8 AM to 5 PM. Issues with traffic signals can be urgent and should be called in 24/7 to our emergency line at 613-546-1181.

Alert! If you’ve spotted a broken or leaning pole, exposed wires, or open, broken or missing light fixtures: please call Utilities Kingston immediately using our 24-hour line at 613-546-1181. This is also the number to call to report a traffic signal issue.

To report a problem with a streetlight located at Canadian Forces Base Kingston, please email the Department of National Defence.

Streetlight Report