Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to nearly 28,000 customers in Central Kingston, on behalf of Kingston Hydro.

Employees maintain and operate:

  • 5,229 distribution poles
  • 1,789 transformers that transfer and step-down electricity
  • 17 distribution substations
  • 684 underground structures
  • 101 kilometres of primary distribution underground conductors
  • 178 kilometres of primary distribution overhead conductors
  • 7 kilometres of sub-transmission underground conductors
  • 47 kilometres of sub-transmission overhead conductors

While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.

For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.

For information on electricity conservation programs and incentives, visit 
www.kingstonhydro.saveonenergy.ca.

  • Off-peak electricity prices in effect on Canada Day

    Off-peak electricity prices in effect on Canada Day

    June 24, 2019

    Electricity used on weekends and holidays is charged the off-peak price during both the Winter and Summer periods. On holidays, you will be charged off-peak prices for the electricity commodity portion of your bill.

  • Delays with epost bill delivery: sign up to receive utility bills via MyUtilities

    Delays with epost bill delivery: sign up to receive utility bills via MyUtilities

    May 24, 2019

    Due to a networking issue experienced by Utilities Kingston, customers who receive their utility bills via the Canada Post epost service may experience a delay in receiving their bill. Customers may wish to sign up to view and receive their utility bill online, using the MyUtilities customer portal.

  • Have your say in shaping electricity plans

    Have your say in shaping electricity plans

    May 21, 2019

    Utilities Kingston is preparing to submit Kingston Hydro’s multi-year electricity distribution plan to the Ontario Energy Board. Our electricity customers are invited to provide input to help inform this plan, which will help determine the company’s priorities and rates beginning on January 1, 2021.

  • Off-peak electricity prices in effect on Victoria Day

    Off-peak electricity prices in effect on Victoria Day

    May 14, 2019

    Electricity used on weekends and holidays is charged the off-peak price during both the winter and summer periods. On holidays, you will be charged off-peak prices for the electricity commodity portion of your bill.

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