Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to 28,000 customers in Central Kingston, on behalf of Kingston Hydro.
Employees maintain and operate:
- 5,206 distribution poles
- 1,813 transformers that transfer and step-down electricity
- 16 distribution substations
- 670 underground structures
- 101 kilometres of primary distribution underground conductors
- 179 kilometres of primary distribution overhead conductors
- 7 kilometres of sub-transmission underground conductors
- 47 kilometres of sub-transmission overhead conductors
While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.
Recent news - electricity
January 19, 2022
Until early March, we are conducting our bi-annual survey to get input from the public on their understanding of electrical safety. The survey is being offered online or by telephone.Read more...about Utilities Kingston invites input on public safety awareness, online and by telephone
January 18, 2022
We are aware that some customers are experiencing an issue with receiving their utility bill by mail. The affected bills were dated January 6.Read more...about We are investigating mailing issues of recent utility bills
January 17, 2022
With significant snow expected today, we would like to remind the public about how to stay safe during extreme weather.Read more...about Tips to stay safe during heavy snow fall
January 17, 2022
To support small businesses, as well as workers and families spending more time at home while the province is in Modified Step Two, the Ontario government has announced that electricity prices will be held to a fixed rate of 8.2¢/kWh for all time-of-use and tiered customers on a temporary basis starting on January 18, 2022.Read more...about Electricity rate relief begins Jan. 18 for 21-day period
January 4, 2022
If you’re a residential or small business customer that pays Time-of-Use electricity prices, you can choose to switch to Tiered prices.Read more...about Electricity rate plans: it's your choice!