Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to 28,000 customers in Central Kingston, on behalf of Kingston Hydro.

Employees maintain and operate:

  • 5,243 distribution poles
  • 1,793 transformers that transfer and step-down electricity
  • 17 distribution substations
  • 1,398 underground structures
  • 103 kilometres of primary distribution underground conductors
  • 180 kilometres of primary distribution overhead conductors
  • 7 kilometres of sub-transmission underground conductors
  • 48 kilometres of sub-transmission overhead conductors

While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.

For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.

For information on electricity conservation programs and incentives, visit 
www.kingstonhydro.saveonenergy.ca.

  • Saturday, April 28 is the National Day of Mourning

    Saturday, April 28 is the National Day of Mourning

    April 16, 2018

    This day is dedicated to remembering those who have lost their lives, or suffered injury or illness due to a work-related tragedy. We also take time to recognize the many families and friends who have been deeply affected.

  • Prepare for heavy rainfall and freezing rain

    Prepare for heavy rainfall and freezing rain

    April 12, 2018

    As we anticipate heavy rainfalls and freezing rain over the next several days, Utilities Kingston offers some information to help protect your home and safety.

  • Get out of the dark:  know your electricity provider

    Get out of the dark: know your electricity provider

    April 05, 2018

    Utilities Kingston reminds local residents and businesses to know who provides their electricity – and who to call in case of a power outage. During yesterday’s wind storm, we redirected hundreds of phone calls and tweets from Hydro One customers.

  • Water filters can no longer be offered at your home:  be wary of door-to-door activities

    Water filters can no longer be offered at your home: be wary of door-to-door activities

    April 04, 2018

    Water filters and other products and services can no longer be offered at your home under new rules from Ontario. Utilities Kingston has been receiving reports of sales people going door-to-door, misrepresenting themselves as working on behalf of Utilities Kingston, the City of Kingston, or government.

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