© Paul Wash
Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to 28,000 customers in Central Kingston on behalf of Kingston Hydro.
Employees maintain and operate:
- 5,184 distribution poles
- 2,315 inline transformers and 34 substation transformers that transfer and step-down electricity
- 16 distribution substations
- 691 kilometres of overhead wire and underground conductor.
In 2023, we delivered 663 million kWh of electricity to our customers.
While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.
Recent news - electricity
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We want to hear from you! Help shape the future of your customer experience
August 13, 2025Complete an online survey or register for an engagement lab to share your ideas and tell us more about your experience with Utilities Kingston.
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Help shape the future of your customer experience
August 8, 2025We’re gathering your feedback to help create a customer experience strategy that reflects your needs and expectations.
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Discover the wonders of water-wise gardening
July 21, 2025This summer, visit our Water Conservation Garden at 1211 John Counter Blvd. and discover how to create a garden that makes every raindrop count.
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Sewer main repair underway on Bath Road
July 14, 2025We're repairing the sewer main on Bath Road between Centennial and Tanner Drive, with construction underway and expected to last about three weeks.
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National Lineworker Appreciation Day – July 10
July 10, 2025July 10 marks National Lineworker Appreciation Day – a time to recognize the hard work, expertise, and dedication of the lineworkers who keep our communities powered and connected.
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