Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to 28,000 customers in Central Kingston on behalf of Kingston Hydro.
Employees maintain and operate:
- 5,184 distribution poles
- 2,315 inline transformers and 34 substation transformers that transfer and step-down electricity
- 16 distribution substations
- 691 kilometres of overhead wire and underground conductor.
In 2023, we delivered 663 million kWh of electricity to our customers.
While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.
Recent news - electricity
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Stay warm and manage your utility bill with home heating tips
December 5, 2025Cold weather is here, and it's time to focus on keeping your home warm while managing your utility bills.
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Utilities Kingston to conclude Service Line Warranties Canada endorsement
December 5, 2025The endorsement agreement will expire on December 10, 2025.
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Water & Wastewater Municipal Service Corporation
December 5, 2025The City of Kingston is exploring the creation of a Municipal Service Corporation to manage water and wastewater services as the city grows.
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Water heater rental rates are changing on January 1
November 25, 2025We review our rates annually to ensure they reflect the cost of providing service.
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Rainy days ahead? Keep your basement safe
November 3, 2025Flooding can happen at any time, even if your basement has never flooded before.
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