Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to 28,000 customers in Central Kingston, on behalf of Kingston Hydro.
Employees maintain and operate:
- 5,229 distribution poles
- 1,789 transformers that transfer and step-down electricity
- 17 distribution substations
- 684 underground structures
- 101 kilometres of primary distribution underground conductors
- 178 kilometres of primary distribution overhead conductors
- 7 kilometres of sub-transmission underground conductors
- 47 kilometres of sub-transmission overhead conductors
While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.
For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.
For information on electricity conservation programs and incentives, visit
Recent news - electricity
January 20, 2021
Crews are responding to a power outage in central Kingston, which was caused by a tree limb contacting high voltage lines.Read more...
January 14, 2021
Read some of the common reasons people visit in person, with instructions on what you can do instead.Read more...
December 31, 2020
With the winter season upon us, Utilities Kingston is providing some important safety reminders about your gas, water and electrical services.Read more...
December 31, 2020
Utilities Kingston is offering a $100 bill credit on the purchase of smart thermostats to its natural gas and electricity customers, and they must purchase and install by Dec. 31, 2020 due to funding requirements.Read more...