© Paul Wash
Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to 28,000 customers in Central Kingston on behalf of Kingston Hydro.
Employees maintain and operate:
- 5,184 distribution poles
- 2,315 inline transformers and 34 substation transformers that transfer and step-down electricity
- 16 distribution substations
- 691 kilometres of overhead wire and underground conductor.
In 2023, we delivered 663 million kWh of electricity to our customers.
While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.
Recent news - electricity
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Meter upgrade program starting in July
June 24, 2026We’re upgrading meters across our community as part of our commitment to providing safe, reliable, and modern utility services. These updates will help maintain service reliability, improve data accuracy, and support future enhancements, such as energy transition and grid modernization.
Read more...about Meter upgrade program starting in July -
Progress that matters: Our 2025 Annual Report
June 12, 2026A look at the projects, progress, and impact that shaped our work in 2025.
Read more...about Progress that matters: Our 2025 Annual Report -
Stay alert: Protect yourself from impersonation scams
June 8, 2026Customers have recently reported incidents in which individuals impersonate Kingston Hydro employees and encourage homeowners to upgrade their electrical panels. This is a scam.
Read more...about Stay alert: Protect yourself from impersonation scams -
🌈 Celebrate Pride Month in Kingston
June 2, 2026June is Pride Month!
Read more...about 🌈 Celebrate Pride Month in Kingston -
Planned power outage affecting areas near Queen’s University on June 3
May 27, 2026Our crew will complete planned infrastructure upgrades to ensure a reliable power supply for our customers.
Read more...about Planned power outage affecting areas near Queen’s University on June 3