Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to 28,000 customers in Central Kingston, on behalf of Kingston Hydro.

Employees maintain and operate:

• 5,150 distribution poles
• 1,785 transformers that transfer and step-down electricity
• 17 distribution substations
• 1,413 underground structures
• 104 kilometres of primary distribution underground conductors
• 179 kilometres of primary distribution overhead conductors
• 7 kilometres of sub-transmission underground conductors
• 47 kilometres of sub-transmission overhead conductors

While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.

For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.

For information on electricity conservation programs and incentives, visit 
www.kingstonhydro.saveonenergy.ca.

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  Affordability Fund Trust: sign up today

  April 23, 2019

  If the cost of energy-saving upgrades is out of reach, Ontario’s Affordability Fund Trust is here for you.

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  Utilities Kingston warns customers of phone scam

  April 04, 2019

  Utilities Kingston is warning customers to beware of callers pretending to be from Utilities Kingston and demanding immediate payment for utilities. This is a scam.

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  Moving can be chaos! Utilities Kingston understands

  April 02, 2019

  There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from a mobile device as well.

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  April is Dig Safe Month: call before you dig!

  April 01, 2019

  April 1 marks the official start of Dig Safe Month. Any time you plan to dig on or near your property, contact Ontario One Call first. Even if you’re just digging with a shovel, be sure to get a free locate in advance.

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