Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to 28,000 customers in Central Kingston, on behalf of Kingston Hydro.
Employees maintain and operate:
- 5,229 distribution poles
- 1,789 transformers that transfer and step-down electricity
- 17 distribution substations
- 684 underground structures
- 101 kilometres of primary distribution underground conductors
- 178 kilometres of primary distribution overhead conductors
- 7 kilometres of sub-transmission underground conductors
- 47 kilometres of sub-transmission overhead conductors
While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.
For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.
For information on electricity conservation programs and incentives, visit
Recent news - electricity
March 31, 2021
To mark Dig Safe Month, we remind residents who might be planning to dig anywhere on their property: contact Ontario One Call at least a week before you dig. It’s the law.Read more...
March 29, 2021
Safety Days eLearning 2021 will provide for the health and safety expectations necessary to pre-qualify for quotation work, for Utilities Kingston and the City of Kingston. The deadline for completing the eLearning program is May 3.Read more...
March 25, 2021
We are expecting a spring storm in Kingston bringing heavy rainfall and strong winds, beginning today and continuing until Friday. Utilities Kingston is reminding residents of steps you can take to protect your property from the risk of flooding and sewer back-ups or in case of power outages.Read more...