Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to 28,000 customers in Central Kingston on behalf of Kingston Hydro.
Employees maintain and operate:
- 5,184 distribution poles
- 2,315 inline transformers and 34 substation transformers that transfer and step-down electricity
- 16 distribution substations
- 691 kilometres of overhead wire and underground conductor.
In 2023, we delivered 663 million kWh of electricity to our customers.
While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.
Recent news - electricity
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Power outage in Barriefield Village and Fort Frontenac Area
January 15, 2025Power was restored to customers in the affected areas at approximately 5:15 p.m.
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Electricity rates are changing on January 1
December 19, 2024Kingston Hydro filed an application (EB-2024-0037) with its regulator, the Ontario Energy Board (OEB), to implement mechanistic adjustments to its distribution rates for rates effective January 1, 2025.
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Water heater rental rates are changing on January 1
November 22, 2024We review our rates annually to ensure they reflect the cost of providing service.
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Prevent basement flooding: essential tips to protect your home
November 19, 2024Every basement is at risk, even if it hasn’t happened before. Learn how simple tips can prevent basement flooding.
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Planned power outage in the Sydenham district on Nov. 23
November 15, 2024Customers in the Sydenham district will be affected by a 4-hour planned power outage on Saturday, Nov. 23, at 8 a.m. to allow workers to safely trim vegetation around overhead electrical distribution lines and equipment.
Read more...about Planned power outage in the Sydenham district on Nov. 23