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Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to 28,000 customers in Central Kingston on behalf of Kingston Hydro.
Employees maintain and operate:
- 5,184 distribution poles
- 2,315 inline transformers and 34 substation transformers that transfer and step-down electricity
- 16 distribution substations
- 691 kilometres of overhead wire and underground conductor.
In 2023, we delivered 663 million kWh of electricity to our customers.
While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.
Recent news - electricity
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Protect your basement from flooding during snowmelt
February 18, 2026Even though it’s still winter, February has brought some milder temperatures, and we’re starting to see snow melt more quickly. When snow melts fast, especially during a warm spell or rainstorm, the ground is often still frozen and can’t absorb the water.
Read more...about Protect your basement from flooding during snowmelt -
Remembering Dr. Bill Leggett
February 17, 2026It is with deep sadness that we share the passing of Dr. William (Bill) Leggett, a long-standing and highly respected member of the Utilities Kingston Board of Directors. His loss is felt profoundly across our organization and throughout the Kingston community.
Read more...about Remembering Dr. Bill Leggett -
Planned power outage at Raglan Rd, Main St & York St reschedule for Feb. 19
February 13, 2026Our crew will be conducting repairs on the overhead electric infrastructure.
Read more...about Planned power outage at Raglan Rd, Main St & York St reschedule for Feb. 19 -
Practice safe utility habits this winter
February 9, 2026Winter brings unique challenges, but a little preparation can go a long way in keeping your home safe and your utilities running smoothly. Follow these practical tips to protect yourself, your family, and your community.
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Planning for reliable and affordable electricity in Central Kingston
January 28, 2026Every five years, local electricity distributors like Kingston Hydro must file a cost of service application with the Ontario Energy Board. This process ensures that electricity rates are fair and transparent, and that they support safe, reliable service for our community.
Read more...about Planning for reliable and affordable electricity in Central Kingston