Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to 28,000 customers in Central Kingston, on behalf of Kingston Hydro.

Employees maintain and operate:

  • 5,150 distribution poles
  • 1,785 transformers that transfer and step-down electricity
  • 17 distribution substations
  • 1,413 underground structures
  • 104 kilometres of primary distribution underground conductors
  • 179 kilometres of primary distribution overhead conductors
  • 7 kilometres of sub-transmission underground conductors
  • 47 kilometres of sub-transmission overhead conductors

While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.

For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.

For information on electricity conservation programs and incentives, visit 
www.kingstonhydro.saveonenergy.ca.

  • Sign up to receive bills online in face of possible postal disruption

    Sign up to receive bills online in face of possible postal disruption

    October 17, 2018

    Utilities Kingston is urging its customers to sign up to receive their utility bills online. Avoid missing a bill during a postal disruption (there is the possibility of one starting October 22).

  • Utilities Kingston recognized with safety award

    Utilities Kingston recognized with safety award

    October 16, 2018

    Utilities Kingston has received an annual Technical Standards & Safety Authority (TSSA) Safety Award for 2018. The award was presented at the TSSA annual general meeting on October 11.

  • Kingston Hydro posts its performance scorecard for 2017

    Kingston Hydro posts its performance scorecard for 2017

    October 01, 2018

    The Ontario Energy Board has issued a performance scorecard for Kingston Hydro, for the year 2017. The scorecard measures how well Ontario’s electricity distributors are performing each year.

  • Water heater rentals: rent local and switch today

    Water heater rentals: rent local and switch today

    September 26, 2018

    As a Utilities Kingston water heater rental customer, when you call for rentals and services, you’ll talk to one of our locally-based service advisors. They’ll provide honest, expert advice to help choose the right water heater for your home. No hidden fees or obligations.

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