Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable water services to 39,000 homes and businesses.
Employees maintain and operate a system that includes:
- three water treatment plants
- 577 kilometres of water main ranging in size from 150 to 1,200 millimetres
- 5,314 water valves for isolation and flow control
- five booster stations that raise water pressure
- 9 water storage facilities that hold 5.3 million litres of water for consumption and fire protection
- 3,456 fire hydrants used for fire protection and system maintenance
In 2018, we pumped 22 billion litres of potable water through the municipal distribution system.
Reducing environmental impacts
Reducing the environmental impact of delivering utility services continues to be a priority through Utilities Kingston conservation programs. One area of focus is to help customers reduce their consumption of treated water and the amount of run-off pollution that ends up in Kingston’s drinking water source – Lake Ontario, as seen in the above photograph.
The award-winning Utilities Kingston water conservation programs include online resources, community presentations, one-on-one conservation consultations, a community demonstration garden, rain barrel program, preventative plumbing, and water efficiency financial incentives for multi-residential and commercial properties.
Recent news - water
January 14, 2021
Read some of the common reasons people visit in person, with instructions on what you can do instead.Read more...
December 31, 2020
With the winter season upon us, Utilities Kingston is providing some important safety reminders about your gas, water and electrical services.Read more...
December 31, 2020
Utilities Kingston is offering a $100 bill credit on the purchase of smart thermostats to its natural gas and electricity customers, and they must purchase and install by Dec. 31, 2020 due to funding requirements.Read more...
December 23, 2020
With up to 50 mm of rain forecast starting Dec. 24, Utilities Kingston offers information so you know what to do in case of basement flooding, power outages and sewer overflows.Read more...