Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable water services to 39,000 homes and businesses.
Employees maintain and operate a system that includes:
- three water treatment plants
- 577 kilometres of water main ranging in size from 150 to 1,200 millimetres
- 5,314 water valves for isolation and flow control
- five booster stations that raise water pressure
- 9 water storage facilities that hold 5.3 million litres of water for consumption and fire protection
- 3,456 fire hydrants used for fire protection and system maintenance
In 2018, we pumped 22 billion litres of potable water through the municipal distribution system.
Reducing environmental impacts
Reducing the environmental impact of delivering utility services continues to be a priority through Utilities Kingston conservation programs. One area of focus is to help customers reduce their consumption of treated water and the amount of run-off pollution that ends up in Kingston’s drinking water source – Lake Ontario, as seen in the above photograph.
The award-winning Utilities Kingston water conservation programs include online resources, community presentations, one-on-one conservation consultations, a community demonstration garden, rain barrel program, preventative plumbing, and water efficiency financial incentives for multi-residential and commercial properties.
Recent news - water
January 17, 2020
Utilities Kingston wants customers to know that certified technicians will visit homes and businesses in Kingston in order to replace end-of-life water meters. Affected homeowners will receive a pamphlet in their mailbox.Read more...
January 17, 2020
With significant snow and strong wings expected this weekend, we would like to remind the public about how to stay safe during extreme weather.Read more...
January 13, 2020
Utilities Kingston recently issued 3,500 duplicated utilities bills. The affected bills were printed on Jan. 1 and 6. If you receive two identical utilities bills this month, you only need to pay this amount once.Read more...