Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable water services to 40,000 homes and businesses.
Employees maintain and operate a system that includes:
- three water treatment plants
- 752 kilometres of linear assets
- 5,420 water valves for isolation and flow control
- five booster stations that raise water pressure
- 8 water storage facilities that hold 5.3 million litres of water for consumption and fire protection
- 3,579 fire hydrants used for fire protection and system maintenance
In 2023, we pumped 24.3billion litres of potable water through the municipal distribution system.
Recent news - water
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March is Fraud Prevention Month: Stay safe from utility scams
March 3, 2025March is Fraud Prevention Month, and we're here to help you protect yourself from utility scams. Whether at your door, over the phone, or online, scammers continue to find new ways to target customers. Stay informed and know how to recognize fraud.
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2024 Annual Reports on Water Quality and Wastewater Compliance
February 28, 2025These reports provide a transparent look at how our dedicated teams work to deliver clean, safe drinking water and responsibly treat wastewater to protect public health and the environment.
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City Council approves 2025 and 2026 utility budgets
February 21, 2025Rate adjustments are necessary to address rising operational costs and maintain the quality of your services. The new rates will take effect on March 1, 2025.
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Practice safe utility habits this winter
February 7, 2025Winter brings unique challenges, but a little preparation can go a long way in keeping your home safe and your utilities running smoothly. Follow these practical tips to protect yourself, your family, and your community.
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Learn tips and resources to protect your data
January 27, 2025Data Privacy Week is January 27-31! This annual campaign raises awareness about data privacy and educates individuals on securing their personal information. This year's theme is "Take Control of Your Data."
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