Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable water services to 40,000 homes and businesses.
Employees maintain and operate a system that includes:
- three water treatment plants
- 587 kilometres of water main ranging in size from 150 to 1,200 millimetres
- 5,468 water valves for isolation and flow control
- five booster stations that raise water pressure
- 8 water storage facilities that hold 5.3 million litres of water for consumption and fire protection
- 3,583 fire hydrants used for fire protection and system maintenance
In 2021, we pumped 22.5 billion litres of potable water through the municipal distribution system.
Recent news - water
January 31, 2023
Utilities Kingston tests the water in Kingston homes and businesses for lead every six months and is currently seeking residents and businesses interested in participating in the regular, voluntary Community Lead Testing Program.Read more...about Be a community lead testing volunteer
January 31, 2023
This coming Thursday night and Friday, temperatures are forecast to be extremely cold, reaching -29 degrees Celsius. Exposed plumbing pipes in exterior walls of your home, unheated basements and crawlspaces could be at risk of freezing. To protect your plumbing from freezing, review these tips.Read more...about Protect your plumbing from freezing during extreme cold
January 25, 2023
Environment Canada has issued a snow fall warning for our area, with total snowfall accumulations 15 to 20 cm, beginning early this afternoon and ending Thursday morning. Rapidly accumulating snow can build up on fire hydrants, exhaust vents, and natural gas and electricity meters, presenting a safety risk to you and your family.Read more...about Snowfall warning: prepare with utility information
December 30, 2022
With the winter season upon us, Utilities Kingston is providing some important safety reminders about your gas, water and electrical services.Read more...about Utilities Kingston offers seasonal utility safety tips
December 21, 2022
It’s important that customers receive accurate bills for the amount of water consumed by their household or business. Reliable metering equipment is critical to this. Utilities Kingston has contracted Neptune Technology Inc. to replace meters and ensure they accurately record the consumption of water.Read more...about Water meter replacement program - Neptune Technology Inc.