Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable water services to 39,000 homes and businesses.
Employees maintain and operate a system that includes:
- three water treatment plants
- 577 kilometres of water main ranging in size from 150 to 1,200 millimetres
- 5,314 water valves for isolation and flow control
- five booster stations that raise water pressure
- 9 water storage facilities that hold 5.3 million litres of water for consumption and fire protection
- 3,456 fire hydrants used for fire protection and system maintenance
In 2018, we pumped 22 billion litres of potable water through the municipal distribution system.
Reducing environmental impacts
Reducing the environmental impact of delivering utility services continues to be a priority through Utilities Kingston conservation programs. One area of focus is to help customers reduce their consumption of treated water and the amount of run-off pollution that ends up in Kingston’s drinking water source – Lake Ontario, as seen in the above photograph.
The award-winning Utilities Kingston water conservation programs include online resources, community presentations, one-on-one conservation consultations, a community demonstration garden, rain barrel program, preventative plumbing, and water efficiency financial incentives for multi-residential and commercial properties.
Recent news - water
November 7, 2019
Up to 250 residences on Old Mill Road, Aldergrove Place and Mill Pond Place will be impacted by a planned water outage on Friday, November 8, between the hours of 9 AM to 3 PM. We apologize for the inconvenience of this service interruption.Read more...
November 5, 2019
In most of Canada, the amount of lead in natural water supplies is very low. As the water leaves treatment plants, we regularly test it according to Ministry of the Environment standards and know that the water leaving the Kingston water treatment plants is completely lead free.Read more...