Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable water services to 38,000 homes and businesses.

Employees maintain and operate a system that includes:

  • three water treatment plants
  • 570 kilometres of water main ranging in size from 150 to 1,200 millimetres
  • 5,197 water valves for isolation and flow control
  • four booster stations that raise water pressure
  • 9 water storage facilities that hold 5.3 million litres of water for consumption and fire protection
  • 3,401 fire hydrants used for fire protection and system maintenance

In 2017, we pumped 21 billion litres of potable water through the municipal distribution system.

Reducing Environmental Impacts

Reducing the environmental impact of delivering utility services continues to be a priority through Utilities Kingston conservation programs. One area of focus is to help customers reduce their consumption of treated water and the amount of run-off pollution that ends up in Kingston’s drinking water source – Lake Ontario, as seen in the above photograph.

The award-winning Utilities Kingston water conservation programs include online resources, community presentations, one-on-one conservation consultations, a community demonstration garden, rain barrel program, preventative plumbing, and water efficiency financial incentives for multi-residential and commercial properties.

Recent News – Water

  • Beware of carbon tax payment telephone scam

    Beware of carbon tax payment telephone scam

    December 04, 2018

    Beware of callers soliciting payment relating to a fictitious monthly ‘carbon tax.’ An apparent telephone scam has been reported by several Utilities Kingston customers.

  • Take control of water and energy costs for your business

    Take control of water and energy costs for your business

    November 27, 2018

    Our water and natural gas incentive programs will help improve your company's water and energy efficiency, reduce your costs and meet your energy management goals.

  • Be wary of door-to-door sales people

    Be wary of door-to-door sales people

    November 21, 2018

    Utilities Kingston is receiving reports from concerned residents who have been approached by sales people, attempting to gain access to homes in order to replace electric thermostats with smart thermostats.

  • Rezatec to provide new water leak risk analysis tool 

    Rezatec to provide new water leak risk analysis tool 

    November 21, 2018

    Rezatec, a provider of geospatial data analytics, has announced it will work with Utilities Kingston to optimize leak detection activities across a section of the municipal water distribution system.

See more Water News