Skip to main content

Utilities Kingston website

Utilities Kingston offers two bulk potable water fill stations conveniently located at the Creekford Road Tower and the Ravesview Wastewater Treatment Facility. Water haulers can register for an account to access the facility and are required to follow all applicable regulations, guidelines, and standards.

Bulk water locations and hours

  1. Creekford Road Tower - 2754 Creekford Road Kingston, ON  K7P 2Z2
  2. Ravensview Wastewater Treatment Facility - 947 Highway 2 East Kingston, ON K7L 4V1

Please note: Fill station connections require a 3-inch male connector. 

Water fill stations are available 24 hours a day, 7 days a week.

For daytime support, please call 613-546-1181, extension 2337. Be sure to let us know which facility you're at and the nature of your inquiry. Voicemails will be responded to within two business days. 

Bulk water rate

Bulk water rates are set by City By-Law 2012-22

  • Effective March 1, 2025 - 3.73 m3
  • Effective January 1, 2026 - 3.91 m3

View the current rate schedule for bulk water and other service charges.

Setting up your bulk water customer account

Customers will need to complete the Bulk Water Filling Station Agreement before using the service.

To add funds to your account, you can:

Please allow up to two business days for funds to be applied to your account. 

New customers must pick up a key fob in person at:

Utilities Kingston
85 Lappan’s Lane
Kingston, ON K7L 4X7

Map showing the location of the contractor's entrance, accessible by following Lappan's Lane and entering the parking area on the north side of the 85 Lappan's Lane location.