Service Areas

All your utility needs under one roof

Report a problem

To report a utility emergency in the Utilities Kingston service areas, call us 24/7 at 613-546-1181.

Ownership demarcation

Do you know where your responsibility for utility equipment ends and ours begins? Learn more.

Utilities Kingston is unique in Ontario, combining water, wastewater, gas and electrical services and a broadband fibre optics provider in one company under the leadership of a single CEO. We also operate municipal streetlights and traffic signals, and provide a local, reliable water heater rental service. 

The employees of Utilities Kingston operate and maintain municipally-owned infrastructure, as well as the Kingston Hydro electricity distribution area. Learn more about our multi-utility services. 

The maps below outline our service areas for our core utility services. Water heater rentals are available in Kingston and the surrounding area. 

Did you know? Kingston is served by three electricity providers. Know who provides your power so you can make the right call when issues arise! 

pdfKingston's electricity providers - service areas

Address Lookup

Service Area Maps

The maps below outline our service areas for each utility.

View water map in a new window View wastewater map in a new window

View natural gas map in a new window View electricity map in a new window

Brockville Fibre Network Area

View a full-sized map in a new window

Map of Borckville Fibre Network Area

Kingston Fibre Network Area

View a full-sized map in a new window

Map of Kingston Fibre Network Area

Napanee Fibre Network Area

View a full-sized map in a new window

Map of Napanee Fibre Network Area

Did You Know?

We also operate and maintain traffic signals at 200 intersections and over 10,000 street lights throughout the City of Kingston. View a map of the streetlights and traffic signals service area.

Cost Savings and Customer Service Benefits

The multi-utility structure helps improve the coordination of infrastructure projects so that the work is less disruptive to residents and businesses. Having all services under one roof results in cost-savings from economies of scope. We benefit from a shared services model for activities, equipment, and systems, ranging from customer care, billing, accounting, fleet and even some operational functions. Finally, customers benefit from one point of contact for up to five core utility services. Learn more about Utilities Kingston.