Ontario Electricity Rebate

Changes to your electricity bill

Starting Nov. 1, 2019 the new Ontario Electricity Rebate will be applied to bills for most residential consumers, farms and many small businesses.

On Nov. 1, electricity rates set under the Ontario Energy Board’s Regulated Price Plan increased to reflect the actual cost of electricity and the current  eight per cent Provincial Rebate was replaced by the Ontario Electricity Rebate. The new Ontario Electricity Rebate provides a 31.8 per cent rebate on electricity charges for eligible customers and will appear on your electricity bill as a single line item.

For more information about electricity rates, visit our webpage. To learn more about the Ontario Electricity Rebate, visit the Ontario Energy Board website.

What you need to know

Residential and small business customers

If you have a residential or small business (general service less than 50 kW) account with Utilities Kingston, you do not need to do anything. You will automatically receive the Ontario Electricity Rebate.

Multi-unit complexes and long-term care facilities that were receiving the eight per cent Provincial Rebate on Oct. 22, 2019

If your Utilities Kingston account relates to a multi-unit complex or long-term care facility that was receiving the eight per cent Provincial Rebate on Oct. 22, 2019, you will automatically receive the Ontario Electricity Rebate for the period of Nov. 1, 2019 to Jan. 31 ,2020.

But, in order to receive the Ontario Electricity Rebate beyond Feb. 1, 2020, you need to provide us with a Notice of Eligibility for the Ontario Electricity Rebate by Jan. 31, 2020.

A Notice of Eligibility for the Ontario Electricity Rebate is required even if you have provided us with a declaration of eligibility for the eight per cent Provincial Rebate.

The eligibility rules for the Ontario Electricity Rebate are not the same as the eligibility rules for the eight per cent Provincial Rebate. Please read the Eligibility Notice carefully to see if you are eligible.

  • Yes, I qualify for the Ontario Electricity Rebate.

Please complete the Eligibility Notice and send it to us by Jan. 31, 2020.

  • No, I do not qualify for the Ontario Electricity Rebate.

If you were receiving the eight per cent Provincial Rebate on Oct. 22, 2019, but are not eligible for the Ontario Electricity Rebate, you are entitled to receive the Ontario Electricity Rebate until Oct. 31, 2020 if you complete the Eligibility Notice and send it to us by Jan. 31, 2020.

If we do not receive a complete Notice of Eligibility by Jan. 31, 2020 your financial assistance will end.

Multi-unit complexes and long-term care facilities that were not receiving the eight per cent Provincial Rebate on Oct. 22, 2019.

If you were not receiving the eight per cent Provincial Rebate on Oct. 22, 2019 but you think that you may eligible for the new Ontario Electricity Rebate, please read the Eligibility Notice carefully.

If you are eligible, please complete the Eligibility Notice and return it to us right away so that you can start receiving the Ontario Electricity Rebate as soon as possible.

Questions

If you have any questions, please contact customer service at 613-546-0000, Monday to Friday, 8 a.m. to 5 p.m.