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Ontario Electricity Rebate

As of July 1, 2022, more customers are eligible for the Ontario Electricity Rebate. See below for eligibility requirements.

Changes to your electricity bill

On November 1, 2019, the Ontario Electricity Rebate was applied to bills for most residential consumers, farms, and many small businesses. 

As of November 1, 2023, the Ontario Electricity Rebate provides an 19.3 per cent rebate on electricity charges for eligible customers, and appears on your electricity bill as a single line item. 

For more information about electricity rates, visit our webpage. To learn more about the Ontario Electricity Rebate, visit the Ontario Energy Board website.

What you need to know

The following customer types are eligible

  • Low volume accounts (meaning the account has a demand for electricity of 50 kilowatts or less, or uses not more than 250,000 kilowatt hours of electricity per year). This includes residential and many small business customers.
  • Farms.
  • Long-term care homes. 
  • Multi-unit complexes that are predominantly residential, such as condominium and apartment buildings.

Multi-unit complexes that are predominantly residential, such as condominium and apartment buildings must complete and submit the OER Self-Declaration form to Utilities Kingston by emailing the form to

For a definition of all of the above terms please refer to the OER Self-Declaration form.

Expanded eligibility

Effective July 1, 2022, the Ontario government is expanding eligibility for some residential and other low volume consumers:

  • Common areas in individually metered multi-unit complexes that contain at least 50 per cent residential units, such as condominiums.
  • Retirement residences that are not long-term care homes, but do not meet eligibility criteria as a residential multi-unit complex.
  • Residential mobile home parks.

Notice requirements

In order to receive the OER, consumers who now qualify under the expanded eligibility requirements will need to submit the OER Self-Declaration Form to Utilities Kingston in which you attest your eligibility.

If you are now eligible, we encourage you to submit your completed form before July 1, 2022, so that you do not miss out on the OER for any period of time.

We recommend that you use the OER Self-Declaration form form to submit your request by emailing the form to

If you currently receive the Ontario Electricity Rebate under the regular eligibility requirements there is no action required by you. 

Legacy exemption

Effective October 31, 2022, the legacy exemption ‘’Grandfathering Period’’ will end. Some accounts that are not eligible but were receiving the former eight per cent Provincial Rebate that was in place before the OER was introduced on November 1, 2019 receive the OER under a legacy exemption.

You should complete the OER Self-Declaration form only if your account relates to:

  • A multi-unit complex
  • Any common elements of a multi-unit complex
  • A retirement residence
  • A mobile home park

If you are currently receiving the rebate under the legacy exemption and remain eligible under the new eligibility provisions, please submit a new OER form to Utilities Kingston before the end of the legacy exemption that expires on October 31, 2022 in order to continue to receive the rebate as of November 1, 2022.

For a list of ineligible premises, please refer to the OER Self-Declaration form  Part 5: General.


If you have any questions, please contact customer service at 613-546-1181, Monday to Friday, 8 AM to 4:30 PM.