Get a free locate before you dig!
Any time you plan to dig on or near your property, contact Ontario One Call first. Even if you’re just digging with a shovel, be sure to get a free locate of municipal infrastructure in advance. It's the law!
Some underground cables or lines are just below the surface. Request your free locate by contacting Ontario One Call online or call 1-800-400-2255.
Property owners, did you know we also provide private locates? Once you have a Ontario One Call ticket number, contact Utilities Kingston to arrange for privately-owned infrastructure locating services. You can use the convenient request form available online, or call 613-546-1181, extension 2194. Have your Ontario One Call locate request ticket number, site information, invoice information, and description of work available.
Every time you dig anywhere on your property - for example to plant a tree, drive in a stake or post, or build a fence or decking - you could damage underground services; and that can have serious consequences. A ruptured gas line could explode, a cut water line could cause floods, and severed communication lines mean the loss of essential services. You could be liable for expensive restoration costs and potential legal actions.
Don’t take the risk. Get a free locate!
To request a free locate
Request your free locate online or call 1-800-400-2255. Contact Ontario One Call at least a week before you plan to dig.
Ontario One Call is open 24 hours a day, 7 days a week. You will need your name, phone number, email address, address of the dig site (including nearest intersection), and the type of work being done so that they can process your order efficiently.
- Sewer safety inspections: If you have a blocked sewer line beyond the outside wall of your building, your attempt to clear it could damage the gas line, causing natural gas to leak into your home or building. Before you call a plumber or rent an electric sewer snake to clear a sewer blockage, phone Ontario One Call at 1-800-400-2255 to schedule a free Sewer Safety Inspection. Learn more from our page on sewer cross bores.
- Utility locates: Learn what's involved when our damage prevention technicians conduct a utility locate.