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COVID-19 and your utilities: what you need to know
You can count on us throughout the COVID-19 pandemic to provide the core water, wastewater, natural gas, electricity and broadband networking services that you rely on.
Read more about how to access our services, how we are assisting customers with their bills, apply to the COVID-19 Energy Assistance Program, and more.
Recent news
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Utilities Kingston offers its customers rain barrels
April 12, 2021Starting April 12, Utilities Kingston is offering rain barrels for sale to its customers. Get them delivered to your home for $56 each, including HST and contactless delivery. You don’t need an appointment and the charge will be conveniently added to your bill.
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Sewer lining program will extend life of infrastructure – with no digging required!
April 7, 2021We are continuing the now annual sewer lining program to rehabilitate aging pipes and improve operating efficiency – using a process that avoids digging up pipes and disrupting neighbourhoods.
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April is Dig Safe Month: call or click before you dig!
March 31, 2021To mark Dig Safe Month, we remind residents who might be planning to dig anywhere on their property: contact Ontario One Call at least a week before you dig. It’s the law.
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The natural gas federal carbon charge is changing, effective April 1
March 29, 2021In 2019, the federal government implemented a carbon pricing program in Ontario. In April 2021, the federal carbon charge for natural gas will increase to 7.98 cents per cubic metre.
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Register online for Safety Days: mandatory health and safety expectations training
March 29, 2021Safety Days eLearning 2021 will provide for the health and safety expectations necessary to pre-qualify for quotation work, for Utilities Kingston and the City of Kingston. The deadline for completing the eLearning program is May 3.
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Call or click before you dig
1-800-400-2255
We now provide private locates too!