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COVID-19 and your utilities: what you need to know
You can count on us throughout the COVID-19 pandemic to provide the core water, wastewater, natural gas, electricity and broadband networking services that you rely on. Read more about how to access our services, how we are assisting customers with their bills and more.
Recent news
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COVID-19 Energy Assistance Program changes to help more people, businesses and charitable organizations
October 22, 2020Changes are in place to COVID-19 Energy Assistance Program eligibility criteria for residents, small businesses and charitable organizations. The changes could mean that more natural gas and electricity users may now be eligible for assistance.
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Utilities Kingston warns customers of water heater related phone calls
October 19, 2020Utilities Kingston is warning customers to beware of callers demanding an in-home inspection of their rental water heater.
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Reduce the risk of sewer back-ups: properly dispose of cooking fats, oils and greases
October 16, 2020Utilities Kingston reminds residents to never flush cooking fats, oils and greases, or pour them down the drain. They clog pipes, creating sewer back-ups and problems with treatment equipment.
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Electricity rate plans: it's your choice!
October 5, 2020If you’re a residential or small business customer that pays Time-of-Use electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020.
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How to access our services during COVID-19 pandemic
October 4, 2020Read some of the common reasons people visit in person, with instructions on what you can do instead.
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