Make the right call in an emergency
Kingston is served by three electricity and two natural gas providers. Know who provides your energy services. In case of a utility issue or power outage, call the right provider – never use social media or email. Learn more.
Recent news
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Make the right call to identify and report a utility emergency
November 24, 2023Utilities Kingston is urging residents: know your electricity provider so you know who to call in the event of a power outage or other electricity emergency. We are also concerned with residents reporting potentially life-threatening emergencies using email or social media.
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Enter to win a smart thermostat during ‘Home Heating Week’ Nov. 27 - Dec. 1
November 22, 2023Join Utilities Kingston during Home Heating Week on Nov. 27 - Dec. 1. Get expert tips, tricks, and ideas to keep your home comfortable and energy-efficient during the colder months, while managing your heating costs all winter long. Plus, enter a draw for a Google Nest smart thermostat.
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Don’t take the risk. Don’t assume your excavator has contacted Ontario One Call before they start digging
November 16, 2023Home and property owners, are you hiring a contractor to dig on your property? Don’t assume your excavator contacts Ontario One Call before they start digging.
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Natural gas safety: report gas smells, install and obey alarms
November 3, 2023As winter approaches and more gas-fueled appliances are in use, Utilities Kingston urges its customers to heed the following gas safety tips.
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Natural gas rates change on November 1
October 31, 2023Utilities Kingston has reviewed the rates for the natural gas commodity and transportation and storage effective November 1, 2023.
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