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COVID-19 and your utilities: what you need to know
You can count on us throughout the COVID-19 pandemic to provide the core water, wastewater, natural gas, electricity and broadband networking services that you rely on. Read more about how to access our services, how we are assisting customers with their bills and more.
Recent news
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Electricity rate plans: it's your choice!
February 23, 2021If you’re a residential or small business customer that pays Time-of-Use electricity prices, you can choose to switch to Tiered prices.
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New electricity prices for households and small businesses start Feb. 23
February 23, 2021The Ontario government's electricity rate relief ends Feb. 22 and electricity prices for households and small businesses return to those set by the Ontario Energy Board for Jan. 1. This change is effective Feb. 23, under the Regulated Price Plan.
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2020 annual reports on drinking water quality
February 19, 2021Utilities Kingston has released the 2020 annual reports on drinking water quality.
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Council approves budgets, rates for municipal utilities
February 18, 2021On February 16, 2021, the council of the City of Kingston approved the 2021-2022 operating budgets and the 2021 capital budget additions for its municipally-owned utilities, which include water, wastewater and gas, and an appliance rental business.
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Service Line Warranties of Canada to provide optional and voluntary emergency repair programs to local homeowners
February 16, 2021We want to assure our customers that this offering is legitimate.
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