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COVID-19 and your utilities: what you need to know
You can count on us throughout the COVID-19 pandemic to provide the core water, wastewater, natural gas, electricity and broadband networking services that you rely on. Read more about how to access our services, how we are assisting customers with their bills and more.
Recent news
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Utilities Kingston warns customers of water heater related phone calls
November 30, 2020Utilities Kingston is warning customers to beware of callers demanding an in-home inspection of their rental water heater. Several Utilities Kingston customers have reported this activity today.
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Service Line Warranties of Canada to provide optional and voluntary emergency repair programs to local homeowners
November 25, 2020We want to assure our customers that this offering is legitimate.
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Electricity rate plans: it's your choice!
November 24, 2020If you’re a residential or small business customer that pays Time-of-Use electricity prices, you can choose to switch to Tiered prices.
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Make the right call to identify and report a utility emergency
November 20, 2020Utilities Kingston is urging residents: know your electricity provider so you know who to call in the event of a power outage or other electricity emergency. We are also concerned with residents reporting potentially life-threatening emergencies using email or social media.
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Utilities Kingston warns of suspicious phone calls
November 18, 2020Concerned customers have alerted Utilities Kingston about suspicious phone calls from an un-named company. The callers are attempting to book an appointment for an in-home assessment of gas and electricity appliances.
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