Recent news

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  Heavy rains forecast: prepare with utility information

  December 13, 2019

  With up to 30 mm of rain forecast for Saturday, Dec. 14, Utilities Kingston offers information so you know what to do in case of basement flooding, power outages and sewer overflows.

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  Service Line Warranties of Canada to provide optional and voluntary emergency repair programs to local homeowners

  November 29, 2019

  Utilities Kingston has entered into an agreement with Service Line Warranties of Canada to provide optional and voluntary service plans to residents in Kingston. Residential property owners will receive a reminder mailing from SLWC that includes our logo. We want to assure our customers that this offering is legitimate.

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  Make the right call to identify and report a utility emergency

  November 22, 2019

  Utilities Kingston is urging residents: know your electricity provider so you know who to call in the event of a power outage or other electricity emergency. We are also concerned with residents reporting potentially life-threatening emergencies using email or social media.

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  Apply for a $100 credit when you purchase and install a smart thermostat

  November 20, 2019

  Utilities Kingston is offering a $100 bill credit on the purchase of smart thermostats to the first 250 eligible customers to apply by Dec. 31, 2019. This Save on Energy program is for residential customers who receive both gas and electricity services from Utilities Kingston.

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  Natural gas safety: report gas smells, install and obey alarms

  November 10, 2019

  Using natural gas is safe. Modern gas appliances are certified to high standards, they have built-in safety features, and the contractors who install them are specially trained and licensed. Still, we want people to know how to react if they suspect a gas leak or hear their carbon monoxide alarms go off.

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