Recent news

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  The natural gas federal carbon charge is changing, effective April 1

  March 31, 2020

  In 2019, the federal government implemented a carbon pricing program in Ontario. In April 2020, the federal carbon charge for natural gas will increase to 6.02 cents per cubic metre.

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  Working together to ensure the reliability of core utility services

  March 31, 2020

  As Utilities Kingston takes steps to ensure the continued reliability of core utility services, the local utility company reminds residents about the need to work together during this difficult time.

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  Helping customers and offering assistance

  March 20, 2020

  We at Utilities Kingston recognize that this is a difficult time for our community and are letting our customers know: we’re here to support you. If you are concerned about paying your bill, experiencing hardship, or have been impacted by the COVID-19 pandemic, please call us to discuss extended bill payment options and financial assistance programs.

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  How to access our services during COVID-19 pandemic

  March 19, 2020

  To help contain the spread of COVID-19 in our community, access to our main office at 85 Lappan’s Lane is now restricted. Read some of the common reasons people visit in person, with instructions on what you can do instead.

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  Utilities Kingston remains committed to reliable multi-utility services

  March 18, 2020

  As Utilities Kingston suspends non-critical programs and services, the utility company reassures its customers: we will continue to provide the level of reliable water, wastewater, natural gas, electricity and broadband networking services that you expect from us.

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