Protect your home and health this heating season
Report gas smells or 'hissing', and install and maintain a working carbon monoxide (CO) alarm. Learn more about gas leaks and odours and CO alarms.
Recent news
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Make the right call to identify and report a utility emergency
November 25, 2022Utilities Kingston is urging residents: know your electricity provider so you know who to call in the event of a power outage or other electricity emergency. We are also concerned with residents reporting potentially life-threatening emergencies using email or social media.
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Help for the heating season: manage your utility bill
November 17, 2022With heating season upon us, we remind our customers: over 60 per cent of your annual energy costs go towards heating your home, so it’s worth heating it as efficiently as possible.
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Recent updates on Front Road and King Street West
November 15, 2022Utilities Kingston is providing an update on the water and sewer project on Front Road and King Street West. We are committed to reducing disruption to area residents and commuters, and thank you for your continued patience.
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Water meter replacement program - Neptune Technology Inc.
October 27, 2022It’s important that customers receive accurate bills for the amount of water consumed by their household or business. Reliable metering equipment is critical to this. Utilities Kingston has contracted Neptune Technology Inc. to replace meters and ensure they accurately record the consumption of water.
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Electricity prices, periods and tiers for November 1
October 27, 2022The Ontario Energy Board (OEB) announced that electricity prices for households and small businesses will be lowered as of November 1, 2022 under the Regulated Price Plan (RPP). The winter Time-of-Use (TOU) hours and the change in the threshold for residential customers on Tiered pricing will take effect November 1 as usual.
Read more...about Electricity prices, periods and tiers for November 1