Make the right connection to the sanitary sewer, with assistance from the Preventive Plumbing Program
Illegal plumbing connections can overwhelm the sanitary sewer with ground water and cause basement flooding in your neighbourhood. Learn how to protect your property.
Recent news
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We need your input! Utilities Kingston to call electricity customers
September 29, 2023Over the next ten days, Utilities Kingston will call some of its electricity customers to conduct a satisfaction survey. The phone calls, from Innovative Research Group, will start this week and Utilities Kingston wants people to know these phone calls and questions are legitimate and authorized.
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National Day for Truth and Reconciliation and Orange Shirt Day
September 29, 2023September 30 marks the National Day for Truth and Reconciliation and Orange Shirt Day. The day honours the children who never returned home and Survivors of residential schools, as well as their families and communities.
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Water heater rentals: rent local and switch today
September 29, 2023Choose the right water heater for your home and get it installed quickly. Utilities Kingston provides honest, expert advice and reliable service. Rent local.
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Customer service change will expand our commitment to customer experience
September 22, 2023An 11-member customer service group will soon be transitioning to Utilities Kingston, to further enhance the level of customer service provided to our community.
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Utilities Kingston warns realtors and recent home buyers of phone and text scam
September 19, 2023We are warning customers to beware of callers pretending to be from Utilities Kingston or Kingston Hydro and demanding payment for utilities.
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