Welcome! Access all your utility needs under one roof.
COVID-19 and your utilities: what you need to know
You can count on us throughout the COVID-19 pandemic to provide the core water, wastewater, natural gas, electricity and broadband networking services that you rely on. Read more about how to access our services, how we are assisting customers with their bills and more.
Plus, apply online for the COVID-19 Energy Assistance Program for small businesses and charities. (The funds for the Utilities Kingston residential program are depleted.)
Recent news
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Power restored to Central Kingston, intermittent outages possible
March 5, 2021Utilities Kingston has now restored power to 10,000 customers in central Kingston following a 5:45 a.m. outage that has been linked to issues with customer-owner equipment.
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We're working to resolve issues with our power outage map
March 5, 2021Update: the issues with the outage map have been resolved. Thank you for your patience.
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King Street: trained arborists to prune trees, to ensure safe and reliable electricity distribution
March 3, 2021Utilities Kingston is conducting electrical work on King Street, between Beverley and Lower University, in the Breakwater Park area. We are working with trained arborists to prune trees around high voltage lines, while minimizing the impact to trees.
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Get the #FloodFacts to help prevent basement flooding and sewer backups
March 1, 2021Homeowners can take actions to protect their properties this spring, with our Flood Facts.
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Utilities Kingston and Kingston Police offer fraud prevention tips
February 26, 2021March is Fraud Prevention Month and Kingston Police and Utilities Kingston are partnering to help spread fraud prevention tips to local residents and businesses.
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We now provide private locates too!