COVID-19 and your utilities: what you need to know
You can count on us throughout the COVID-19 pandemic to provide the core water, wastewater, natural gas, electricity and broadband networking services that you rely on.
Read more about how to access our services, how we are assisting customers with their bills, and more.
Recent news
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Utilities Kingston invites input on public safety awareness, online and by telephone
January 19, 2022Until early March, we are conducting our bi-annual survey to get input from the public on their understanding of electrical safety. The survey is being offered online or by telephone.
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We are investigating mailing issues of recent utility bills
January 18, 2022We are aware that some customers are experiencing an issue with receiving their utility bill by mail. The affected bills were dated January 6.
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Electricity rate relief begins Jan. 18 for 21-day period
January 17, 2022To support small businesses, as well as workers and families spending more time at home while the province is in Modified Step Two, the Ontario government has announced that electricity prices will be held to a fixed rate of 8.2¢/kWh for all time-of-use and tiered customers on a temporary basis starting on January 18, 2022.
Read more...about Electricity rate relief begins Jan. 18 for 21-day period -
Tips to stay safe during heavy snow fall
January 17, 2022With significant snow expected today, we would like to remind the public about how to stay safe during extreme weather.
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Electricity rate plans: it's your choice!
January 4, 2022If you’re a residential or small business customer that pays Time-of-Use electricity prices, you can choose to switch to Tiered prices.
Read more...about Electricity rate plans: it's your choice!