Recent News

  • Sign up to receive bills online in face of possible postal disruption

    Sign up to receive bills online in face of possible postal disruption

    October 17, 2018

    Utilities Kingston is urging its customers to sign up to receive their utility bills online. Avoid missing a bill during a postal disruption (there is the possibility of one starting October 22).

  • Utilities Kingston recognized with safety award

    Utilities Kingston recognized with safety award

    October 16, 2018

    Utilities Kingston has received an annual Technical Standards & Safety Authority (TSSA) Safety Award for 2018. The award was presented at the TSSA annual general meeting on October 11.

  • Do you know what NOT to flush or pour down the drain?

    Do you know what NOT to flush or pour down the drain?

    October 12, 2018

    Utilities Kingston is reminding residents to never flush cooking fats, oils and greases, or pour them down the drain. They clog pipes, and cause sewer back-ups and problems with treatment equipment.

  • Home Reno Rebate program: customers should act today

    Home Reno Rebate program: customers should act today

    October 05, 2018

    Utilities Kingston gas customers who are interested in participating in the Home Reno Rebate program should have a participating certified energy advisor complete a pre-renovation energy assessment before October 31, 2018.

  • Off-peak electricity prices in effect Thanksgiving Monday

    Off-peak electricity prices in effect Thanksgiving Monday

    October 02, 2018

    Electricity used on weekends and holidays is charged the off-peak price during both the Winter and Summer periods. On holidays, you will be charged off-peak prices for the electricity commodity portion of your bill.

  • Upgrades complete: James Street Water Booster Station

    Upgrades complete: James Street Water Booster Station

    October 01, 2018

    The $5.1 million upgrades to the James Street Water Booster Station are now complete.

  • Kingston Hydro posts its performance scorecard for 2017

    Kingston Hydro posts its performance scorecard for 2017

    October 01, 2018

    The Ontario Energy Board has issued a performance scorecard for Kingston Hydro, for the year 2017. The scorecard measures how well Ontario’s electricity distributors are performing each year.

  • Water heater rentals: rent local and switch today

    Water heater rentals: rent local and switch today

    September 26, 2018

    As a Utilities Kingston water heater rental customer, when you call for rentals and services, you’ll talk to one of our locally-based service advisors. They’ll provide honest, expert advice to help choose the right water heater for your home. No hidden fees or obligations.

  • Be a community lead testing volunteer

    Be a community lead testing volunteer

    September 24, 2018

    Utilities Kingston tests the water in Kingston homes and businesses for lead every six months and is currently seeking 15 qualified property owners interested in participating in the regular, voluntary Community Lead Testing Program.

  • 3,300 households to receive energy efficiency reports

    3,300 households to receive energy efficiency reports

    September 21, 2018

    Utilities Kingston is mailing Powerful Insights reports to 3,300 customers in Kingston central to help them identify how to improve energy efficiency– and save money.