Switch to our water heater rentals today! Recent News
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Website maintenance scheduled for Monday, August 26
August 26, 2019Please be advised that our MyUtilities customer portal is scheduled for maintenance on the evening of Monday, August 26 The website will not be available for approximately one hour.
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Phone survey invites input on customer satisfaction
August 19, 2019Over the next month, contractor UtilityPULSE will be calling customers to conduct a satisfaction survey on behalf of Utilities Kingston.
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Moving can be chaos! Opening your account is easy
August 09, 2019There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible.
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Website maintenance scheduled for Wednesday, August 7
August 07, 2019Please be advised that our MyUtilities customer portal is scheduled for maintenance this evening, Wed., August 7. The website will not be available for approximately 10 minutes.
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Off-peak electricity prices in effect on the Civic Holiday
July 29, 2019Electricity used on weekends and holidays is charged the off-peak price during both the Winter and Summer periods. On holidays, you will be charged off-peak prices for the electricity commodity portion of your bill.
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Natural gas rate review, effective August 1
July 25, 2019Utilities Kingston has reviewed the rates for the natural gas commodity and transportation & storage, effective August 1, 2019.
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Limestone Analytics will go door-to-door to conduct Broadband survey
July 22, 2019The City of Kingston and Utilities Kingston want you to know that Limestone Analytics will go door-to-door between now and mid-August in its efforts to conduct a survey on residential Internet use and complete an Internet speed test.
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Service Line Warranties of Canada to provide emergency repair programs to local homeowners
July 15, 2019Service Line Warranties of Canada will be sending a mailing to residential property owners that includes the Utilities Kingston logo. We want to assure our customers that this offering is legitimate.
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Complete the Broadband survey and help close the internet access gap
July 11, 2019City of Kingston, Queen’s University and Utilities Kingston, in partnership with local research firm Limestone Analytics, invite residents to complete a survey on local residential broadband service.
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Utilities Kingston is sharing its 2018 online annual reports with the community
July 11, 2019See highlights from the "Serving with pride" reports and a brief video overview.