Recent News

  • Beware of carbon tax payment telephone scam

    Beware of carbon tax payment telephone scam

    December 04, 2018

    Beware of callers soliciting payment relating to a fictitious monthly ‘carbon tax.’ An apparent telephone scam has been reported by several Utilities Kingston customers.

  • Take control of water and energy costs for your business

    Take control of water and energy costs for your business

    November 27, 2018

    Our water and natural gas incentive programs will help improve your company's water and energy efficiency, reduce your costs and meet your energy management goals.

  • Natural gas safety: report gas smells, obey alarms

    Natural gas safety: report gas smells, obey alarms

    November 26, 2018

    Using natural gas is safe. Modern gas appliances are certified to high standards, they have built-in safety features, and the contractors who install them are specially trained and licensed. Still, we want people to know how to react if they suspect a gas leak or hear their carbon monoxide alarms go off.

  • Rezatec to provide new water leak risk analysis tool 

    Rezatec to provide new water leak risk analysis tool 

    November 21, 2018

    Rezatec, a provider of geospatial data analytics, has announced it will work with Utilities Kingston to optimize leak detection activities across a section of the municipal water distribution system.

  • Be wary of door-to-door sales people

    Be wary of door-to-door sales people

    November 21, 2018

    Utilities Kingston is receiving reports from concerned residents who have been approached by sales people, attempting to gain access to homes in order to replace electric thermostats with smart thermostats.

  • Make the right call to identify and report a utility emergency

    Make the right call to identify and report a utility emergency

    November 16, 2018

    Utilities Kingston is urging residents: know your electricity provider so you know who to call in the event of a power outage or other electricity emergency. We are also concerned with residents reporting potentially life-threatening emergencies using email or social media.

  • More than halfway to meeting 2020 conservation goal

    More than halfway to meeting 2020 conservation goal

    November 15, 2018

    Thanks to electricity conservation programs – and great customer participation – Utilities Kingston is more than halfway to meeting Kingston Hydro’s Conservation First Framework target.

  • Prepare for high winds

    Prepare for high winds

    November 06, 2018

    As we anticipate high winds late this afternoon into Wednesday morning, Utilities Kingston offers information to help protect your home and safety.

  • Gas shut down impacts fourty-five customers: Calvin Park

    Gas shut down impacts fourty-five customers: Calvin Park

    November 02, 2018

    Some natural gas customers in the Calvin Park area are impacted by a gas shut down, due to infrastructure damage resulting from third-party construction. Our certified technicians are on-site, ensuring public and infrastructure safety.

  • Reminder: new rules to protect customers from sales of certain products in their home

    Reminder: new rules to protect customers from sales of certain products in their home

    November 02, 2018

    Utilities Kingston is reminding customers, certain products and services, such as home water treatment systems, can no longer be offered or sold at your home (unless you initiate the transaction).