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Leading Ontario LDCs join forces through PowerShare to advance DSO Capabilities
June 26, 2025We're pleased to announce a new strategic collaboration called PowerShare.
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Help shape the future of local telecom services
June 23, 2025We're working on a new marketing strategy for our commercial telecom services, and we want to hear from you.
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Summer watering restrictions now in place
June 15, 2025From June 15 to September 15, odd-numbered addresses water on odd days, and even-numbered addresses on even days.
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Utilities Kingston warns realtors and recent home buyers of phone scam
June 14, 2025Beware of phone calls and text messages pretending to be from Utilities Kingston or Kingston Hydro and demanding payment for utilities. This is a scam.
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Honouring National Indigenous History Month together
June 5, 2025June is National Indigenous History Month, a time to come together and recognize the deep history and ongoing contributions of First Nations, Inuit, and Métis Peoples.
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Celebrating Pride Month together: Join us in honouring 2SLGBTQIA+ communities
June 5, 2025June is Pride Month – a time to celebrate the diversity, resilience, and contributions of 2SLGBTQIA+ communities.
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Safety and quality: Annual hydrant flushing and flow testing
June 3, 2025It's that time of year again! In partnership with Kingston Fire & Rescue, we’re kicking off our annual hydrant inspection and flow rating, part of the hydrant maintenance program.
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Water heater rentals now with free installation
May 30, 2025Looking to upgrade your water heater? Now's the perfect time. We're offering free standard installation for residential customers on all new water heater rentals.
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Access your account anytime, anywhere
May 22, 2025With MyUtilities, it’s easy to stay on top of your account information whenever you need it.
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International Day Against Homophobia, Transphobia and Biphobia
May 16, 2025Every year on May 17, people around the globe come together to observe the International Day Against Homophobia, Transphobia, and Biphobia - affectionately known as IDAHOBIT. It's a day to stand up against discrimination and to celebrate diversity within our LGBTQIA+ communities.
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Safety tips for Powerline Safety Week and beyond
May 12, 2025The distance from a deadly powerline contact is closer than you think. During Powerline Safety Week (May 12-18), we want to remind you of vital powerline safety tips to protect yourself and others.
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Protect your home from spring flooding
May 8, 2025Canada’s climate is changing with warmer temperatures, heavier rain, and more unpredictable weather. That means more risk of basement flooding, even in homes where it’s never happened before.
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Celebrating our safety champions on Occupational Safety and Health Professionals Day
May 7, 2025May 7 is Occupational Safety and Health Professionals Day, and we're taking this opportunity to recognize and thank the dedicated people who work every day to keep our workplaces safe and healthy.
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Natural gas rates for May 1
May 1, 2025Utilities Kingston has reviewed the rates for the natural gas commodity and transportation & storage.
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Electricity periods and tiers for May 1
April 29, 2025Summer Time of Use (TOU) hours and Tiered program electricity thresholds are in effect from May 1 - October 31.
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National Day of Mourning
April 28, 2025Marked annually in Canada on April 28, the National Day of Mourning is dedicated to remembering those who have lost their lives, suffered injury or illness on the job, or experienced a work-related tragedy. We also recognize the many families and friends who have been deeply affected by these tragic events.
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Conserve water and save money: Order your rain barrel today!
April 23, 2025Rain barrel sales are now open, giving Kingston residents an easy way to save water, lower energy use, and take climate action at home.
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Celebrating 55 Years of Earth Day: Our Power, Our Planet
April 22, 2025On April 22, 2025, Earth Day marks its 55th anniversary
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Planning to dig on your property? Click before you dig!
April 15, 2025With spring project season around the corner, many of us are itching to get outside and start tackling those backyard projects. Whether it’s digging a new garden, planting a tree, building a fence or a deck, if your project involves digging, here’s a friendly reminder: you need to request a public utility locate.
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Want to avoid costly and messy sewer backups at your home?
April 7, 2025Every time you flush the toilet, shower, or wash the dishes, you send wastewater down the drain and into the sewer system. Putting the wrong items into the sewer system can create plumbing issues like sewer blockages and backups.
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Explore the Kingston Hydro Distribution Capacity map
April 4, 2025Customers can access the Distribution Capacity map on both the Kingston Hydro and Utilities Kingston websites. This map provides estimated available capacity data at both the station and feeder levels within the electricity distribution network in the Kingston Hydro service area. The map is updated quarterly, offering valuable insights into the distribution system.
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International Transgender Day of Visibility is March 31
March 31, 2025Every year on March 31, we join organizations and individuals worldwide to observe International Transgender Day of Visibility.
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The federal carbon charge for natural gas will be eliminated on April 1, 2025
March 27, 2025On March 15, 2025, the federal government announced amendments to the Greenhouse Gas Pollution Pricing Act and the Fuel Charge Regulations, eliminating the federal carbon charge for natural gas, effective April 1, 2025.
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Safe drinking water, your peace of mind
March 24, 2025Kingston residents enjoy clean, safe drinking water that exceeds quality standards. However, lead can potentially enter the water supply through older plumbing within homes.
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World Water Day
March 22, 2025We all have a role to play in protecting water resources, from local conservation efforts to global climate action. Learn more about World Water Day and how you can get involved.
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Join the biggest hour for Earth on March 22
March 21, 2025On March 22 at 8:30 p.m., switch off your lights and spend 60 minutes doing something for the planet!
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Planned power outage: CFB Kingston and Barriefield Village areas – March 10
March 7, 2025Our crew will install high-voltage overhead electric lines and equipment to ensure a reliable power supply for our customers.
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March is Fraud Prevention Month: Stay safe from utility scams
March 3, 2025March is Fraud Prevention Month, and we're here to help you protect yourself from utility scams. Whether at your door, over the phone, or online, scammers continue to find new ways to target customers. Stay informed and know how to recognize fraud.
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2024 Annual Reports on Water Quality and Wastewater Compliance
February 28, 2025These reports provide a transparent look at how our dedicated teams work to deliver clean, safe drinking water and responsibly treat wastewater to protect public health and the environment.
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City Council approves 2025 and 2026 utility budgets
February 21, 2025Rate adjustments are necessary to address rising operational costs and maintain the quality of your services. The new rates will take effect on March 1, 2025.
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Practice safe utility habits this winter
February 7, 2025Winter brings unique challenges, but a little preparation can go a long way in keeping your home safe and your utilities running smoothly. Follow these practical tips to protect yourself, your family, and your community.
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February is Black Histories and Futures Month
February 3, 2025February is a time for all of us to reflect on the history of Black communities and imagine a brighter future by supporting Black voices and uplifting their communities.
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Natural gas rates for February 1
January 30, 2025Utilities Kingston has reviewed the rates for the natural gas commodity and transportation and storage.
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Learn tips and resources to protect your data
January 27, 2025Data Privacy Week is January 27-31! This annual campaign raises awareness about data privacy and educates individuals on securing their personal information. This year's theme is "Take Control of Your Data."
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Water service disruption on Concession St
January 22, 2025A water main break has unexpectedly disrupted water services for 50 customers on Concession Street, between the traffic circle at Princess Street and Macdonnell Street.
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Power outage in Barriefield Village and Fort Frontenac Area
January 15, 2025Power was restored to customers in the affected areas at approximately 5:15 p.m.
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Electricity rates are changing on January 1
December 19, 2024Kingston Hydro filed an application (EB-2024-0037) with its regulator, the Ontario Energy Board (OEB), to implement mechanistic adjustments to its distribution rates for rates effective January 1, 2025.
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Stay warm and manage your utility bill with home heating tips!
December 10, 2024With the official arrival of winter weather, it's time to focus on keeping your home warm while managing your utility bills. We’re here to provide tips and resources to help you keep your home cozy and energy-efficient, all while managing heating costs during the next cold months.
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Portsmouth Redirect Project: Traffic update and feedback highlights
December 5, 2024Get the latest on traffic shifts and key themes from the recent public information session.
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Natural gas safety tips for a warm and worry-free season
December 3, 2024As we move into the colder months, many of us are using more natural gas for heating and cooking. While natural gas is a reliable and safe energy source when used properly, it’s important to know how to keep your home safe.
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Water heater rental rates are changing on January 1
November 22, 2024We review our rates annually to ensure they reflect the cost of providing service.
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Prevent basement flooding: essential tips to protect your home
November 19, 2024Every basement is at risk, even if it hasn’t happened before. Learn how simple tips can prevent basement flooding.
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Portsmouth Redirect Project
November 15, 2024We’re resuming work on a key infrastructure project aimed at improving Kingston’s water and wastewater systems.
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Planned power outage in the Sydenham district on Nov. 23
November 15, 2024Customers in the Sydenham district will be affected by a 4-hour planned power outage on Saturday, Nov. 23, at 8 a.m. to allow workers to safely trim vegetation around overhead electrical distribution lines and equipment.
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Your paper bill during a Canada Post labour disruption
November 12, 2024If you receive a paper bill by mail, delivery may be delayed this month due to a potential Canada Post labour disruption.
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Our new bill design is here!
November 11, 2024With a fresh look and feel, your updated bill makes it easier to explore your usage and quickly find the information you need.
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Changes to electricity prices
October 31, 2024The Ontario Energy Board has announced some upcoming changes to electricity prices for households, small businesses, and farms starting on November 1, 2024.
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Celebrating the women who have made an impact in Canada
October 30, 2024Let's take a moment to recognize the remarkable accomplishments of women throughout history and the impactful contributions being made by women in our industry today.
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Discover Kingston Hydro’s 2023 Scorecard
October 28, 2024We’re pleased to share that Kingston Hydro has exceeded our 2023 performance targets! Explore our latest Ontario Energy Board Scorecard and see how we’re excelling in service quality, reliability, and customer satisfaction.
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Planned power outage: King Street West and McDonald Avenue – Oct. 22
October 21, 2024On behalf of Kingston Hydro Corporation, our crew will install high-voltage overhead electric lines to ensure a reliable power supply for our customers on October 22.
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