To help deliver cost-effective services through efficient utility operations, gas and water meters are read every other month for billing purposes. The in-between bills are estimated. To avoid an estimated bill, use this online form to provide the actual meter reading in advance of the bill date, or call it in to our customer service centre.

To learn the billing schedule for your address, please contact customer service at 613-546-0000, from Monday to Friday between 8 a.m. and 4:30 p.m.

Personal information is collected, retained and disclosed in accordance with our privacy policy.