Products and pricing

Overview

We provide high-quality and energy-efficient water heaters at a low monthly price. All of our water heaters are ENERGY STAR certified and come from brand names you can trust.

This page provides an overview of our products and monthly rental rates for residential customers. A one-time application fee of $15.00 + HST is charged during the first month of service.

Get more information about our commercial products for business.

Tankless water heaters

We offer the Navien Instantaneous Gas Water Heater NPE-S2. The 2022 rental rate is $43.87.

All Utilities Kingston water heaters are available in either natural gas or propane configurations.

For customers using well water, an extra “hard water” charge of $2.00/month will be levied. Hard water is a cause of premature equipment failure, and this charge covers the extra maintenance and early replacement costs related to water heating appliances that heat harder water. Utilities Kingston only offers tankless water heaters for customers connected to a municipal water supply.

Please note that as a renter, you are responsible for maintaining your water heater in good working condition throughout the term of your rental agreement.

Utilities Kingston will provide free and unlimited necessary repairs and replacements of your water heater. However, you are responsible for ensuring the systems that help your water heater function (such as vent piping) are kept clear, and are repaired or replaced as necessary.