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Utilities Kingston website

Utility rates

All your utility needs under one roof

Utilities Kingston provides water and wastewater services to customers throughout the city of Kingston, as well as gas and electricity services to customers in central Kingston. View maps of the utility service areas. Additionally, our local and reliable water heater rental services are available in Kingston and the surrounding area.

This page provides links to the rate schedules for all the services provided by Utilities Kingston.

Water and wastewater

Rates for the municipal water and wastewater utilities are approved by the council of the City of Kingston.

View the rates for water and wastewater utilities.

Gas

Rates for the gas utility are approved by the council of the City of Kingston. The City of Kingston natural gas rates by-law allows Utilities Kingston to review its natural gas commodity, and transportation & storage rates on a quarterly basis, for possible adjustments February 1, May 1, August 1, and November 1 of each calendar year. These rates are based on market costs.

Residential and commercial rates

Learn more about your gas bill.

Electricity

Kingston Hydro bills its standard supply service residential and small business customers based on either Time-of-use (TOU) or Tiered pricing for the electricity commodity portion of their bill. It’s distribution rates are approved by the Ontario Energy Board.

Delivery and regulatory rates

The Tariff of rates and charges is available from the Ontario Energy Board and at KingstonHydro.com.

Electricity rate plans: it's your choice!

If you’re a residential or small business customer who pays Time-of-Use electricity prices, you can choose to switch to Tiered prices.

With Time-of-Use, the price you pay depends on when you use electricity. With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit is exceeded, a higher price applies. 

If you want to continue paying Time-of-Use prices, no action is required. Utilities Kingston's electricity customers, who would like to switch to Tiered prices, can use our election form.

For more information on Time-of-Use and Tiered Pricing and tools to help you decide which price structure is right for you, please visit www.oeb.ca/choice.

The Time-of-Use and Tiered prices apply to the electricity commodity portion of their bill.

Time-of-Use price plan

With Time-of-Use pricing,  customers are charged less at times when the demand is lowest: during the evenings, on weekends and on holidays. For example, you’ll save money by doing your laundry on weekends or later in the evening.

People use electricity differently depending on the season, so the Ontario Energy Board established two sets of time-of-use rate periods: summer and winter. No matter which season, on weekends and holidays the cheapest rates are in effect all day. 

Tiered price plan

With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit (called a threshold) is exceeded, a higher price applies.

In the winter period (November 1 – April 30), the Tier threshold for residential customers is 1,000 kWh, so that households can use more power at the lower price. In the summer period (May 1 – October 31), the Tier threshold for residential customers is 600 kWh. The Tier threshold for small business customers is 750 kWh all year round.

Learn more about electricity rates, from the Ontario Energy Board .

Learn more about electricity rates

Sample bill calculation

To receive a document describing sample bill calculations, email info@utilitieskingston.com.

Learn more about your electricity bill and about rates and regulatory affairs from kingstonhydro.com.

Appliance rentals

Review water heater rental products and pricing at rent.utilitieskingston.com.