Ontario Electricity Support Program (OESP)

Overview

The Ontario Energy Board offers financial support to help make electricity more affordable for low-income households.

The Ontario Electricity Support Program (OESP) provides ongoing monthly credits directly on electricity bills for eligible customers.

Monthly credit amounts

Eligible customers may receive between $35 and $75 per month, depending on household income, the number of people living in the home, and overall energy use. Some customers may qualify for higher credits of $52 to $113 per month, including those who are Indigenous or live with Indigenous family members, use electric heating, or rely on certain electricity-intensive medical devices.

How to apply

During the application:

• Select KINGSTON HYDRO CORPORATION as your utility provider
• Enter your name exactly as it appears on your electricity bill (last name, first name)
• Ensure your service address matches your electricity bill

To complete your application, you will need:

• Your electricity account number and service address
• Names and birthdates of everyone living in the home
• Social Insurance Numbers (SIN), Individual Tax Numbers, or temporary tax numbers for all residents aged 18 and over

Application processing time

Applications take 6 to 8 weeks to process. Credits will not appear on your bill until all required information is submitted (including the signed consent form, if required). Once approved, the credit will be applied to your electricity bill as soon as possible.

Renewing your application

Most eligible customers must renew their application every two years, or sooner if there is a change in personal circumstances, such as moving or a change in household income.

Need help applying or renewing?

Local organizations can help with applications, especially if you haven’t filed an income tax return recently or your situation has changed.

In the Kingston Hydro service area, contact:

• KEYS
  255 Bagot Street, Unit C | Phone: 613-546-5559 Extension 279 | Email: info@keys.com
• Kingston Community Health Centres (KCHC)
  263 Weller Ave, Unit 4, Kingston, ON K7K 1Y8 | Phone: 613-542-2949 ext. 2143
• United Way Simcoe Muskoka
  1-855-487-5327

First Nations or Métis households can also receive assistance through:

• Ontario Native Welfare Administrators’ Association (ONWAA)
  1-844-885-3157 | Email: oesp@onwaa.com

More information 

Please visit OntarioElectricitySupport.ca,  call 1-855-831-8151 (toll free within Ontario) or email help@ontarioelectricitysupport.ca.