Starting January 1, 2025, Utilities Kingston will adjust water heater rental rates to ensure we continue providing reliable service while keeping rates fair and competitive.

Why are rates increasing?

We review our rates annually to ensure they reflect the cost of providing service. Starting in 2025, most water heater rental rates will increase by about 5%. This adjustment helps us:

• Maintain the quality of our equipment and services
• Cover rising operational costs, such as maintenance, upgrades, and 24/7 support
• Stay competitive with other providers

Some equipment types will have a slightly larger increase to align with costs. Tankless water heaters will see a smaller increase to keep us below competitor prices.

What this means for you

The new rates will apply starting January 1, 2025, and will appear on your January bill. You can also view the full rate schedule on our website before the new rates take effect.

While these adjustments are necessary, we remain committed to offering reliable service and great value, ensuring you continue to receive the quality you expect at a competitive rate.

Questions?

We’re here to help! If you have any questions about this rate change, feel free to contact us at 613-546-1181 or email info@utilitieskingston.com.

Thank you for trusting Utilities Kingston for your water heater rental needs!