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Utilities Kingston website

Why choose Utilities Kingston for your locating needs?

Safe, accurate and local: Utilities Kingston is an industry leader, recognized for safety excellence. Our multi-utility model is unique in Ontario, combining water, wastewater, gas and electrical services and a broadband fibre optics provider in one company.

Our certified damage prevention technicians are familiar with local municipal infrastructure. Our experience, technical knowledge, and the latest radio detection technology make us a reliable choice for all your locating needs.

We provide fast and reliable service. Our multi-utility model positions us to be experts in locating all utility services including water, sewer, gas, electric, and fibre optics with one call and one appointment.

How it works:

  1. Contact Ontario One Call ‘before you dig’. Call or click at 1-800-400-2255. You will receive an Ontario One Call locate request ticket number, and we will locate and mark municipally-owned infrastructure for free.
  2. Once you have this ticket number, contact Utilities Kingston to arrange for privately-owned infrastructure locating services. You can use the convenient request form below, or call 613-546-1181, extension 2194. Have your Ontario One Call locate request ticket number, site information, invoice information, and description of work available.
  3. Gather available documentation, including any maps and drawings of the infrastructure to be located.
  4. A Utilities Kingston locator will meet you on site and review the available records.
  5. Where possible, we will locate pipes and cables with radio detection equipment. Other techniques
    will be used when radio detection equipment cannot be.
  6. We will provide you with an easy-to-read sketch, measurements or a survey-grade GPS file of your buried infrastructure (if requested).

An hourly fee applies. We will provide a quote after receiving your request and supporting documentation.

Request a private commercial or industrial locate

Locate type


This form is for requesting private locates for commercial and industrial projects only. For a free locate for residents, contact Ontario One Call online or by calling 1-800-400-2255.

By selecting agree, I confirm that I am a contractor or property owner working on a commercial or industrial project.

Locate Information
Utilities Kingston requires 48 business hours of notice for a private locate. Otherwise, the project will be quoted at emergency rates.
Files to be Uploaded
File name File type File size
Locate address
Billing address

By submitting this form, I acknowledge that I fully understand Utilities Kingston won’t be held responsible for any unknown underground facilities that are not marked because of lack of plans or recorded information.

These unknown facilities may subsequently be damaged after the locate has been completed. Utilities Kingston responsibilities will be limited to any underground facilities shown on provided accurate and complete plans or by on-site personnel identifying specifically what is required to be located.

All available site plans/records must be provided by the property owner/excavator prior to any facility locate markings and the project details agreed upon by both parties.

Payment policy

Utilities Kingston reserves the right to a deposit or entire payment by cheque or credit card before or immediately upon completion of your private locate. A cancelled request without 48 hours notification will be charged service fees for administrative purposes. We reserve the right to request a deposit prior to the locate. Pricing is subject to change without prior notice.


By submitting this form, I hereby certify that I am an authorized representative of the company.


Your request summary

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