Rain barrels can be returned to our warehouse for re-cycling. Visit our reception area located at 85 Lappan’s Lane, fill out a quick form, and we will direct you to the warehouse for re-cycling. The Kingston Area Recycling Centre will NOT take rain barrels and rain barrels will not be picked up as trash or curbside recycling.
Utilities Kingston offers a one-year warranty. Rain barrels that were not winterized and then cracked at the bottom are not covered. For warranty inquiries, please call customer service at 613-546-0000, Monday to Friday, from 8 a.m. to 5 p.m.
The $50 covers the costs associated with the rain barrel to Utilities Kingston. We do not profit from the program, as we provide it to promote water conservation and sustainable gardening practices. If we were to offer the rain barrels at a reduced rate, then we would be asking the utility rate payer to subsidize the program.