Rain barrels can be returned to our warehouse for re-cycling. Visit our reception area located at 85 Lappan’s Lane, fill out a quick form, and we will direct you to the warehouse for re-cycling. The Kingston Area Recycling Centre will NOT take rain barrels and rain barrels will not be picked up as trash or curbside recycling.

Utilities Kingston offers a one-year warranty. Rain barrels that were not winterized and then cracked at the bottom are not covered. For warranty inquiries, please call customer service at 613-546-0000, Monday to Friday, from 8 a.m. to 5 p.m.

Spare parts are available for pickup from Utilities Kingston during regular working hours 7:30 a.m. – 4:30 p.m. at 85 Lappan’s Lane – Utilities Kingston’s service entrance.

Visit our reception area located at 85 Lappan’s Lane, fill out a form, and we will direct you to the warehouse. Utilities Kingston will not pick up unwanted rain barrels.

Deliveries will start mid-May and continue until barrels are all delivered. Generally, your rain barrel will be delivered three weeks after the time you order it.

There are three easy steps to winterize your rain barrel.

1. Drain the water to prevent freezing.
2. Turn the rain barrel upside down and, if possible, store in a shed or other shelter.
3. Reconnect your downspout so water drains safety away from your foundation.

Get more rain barrel information on YouTube:

• All about rain barrels  
• Rain barrel demonstration

We recommend winterizing your rain barrel by draining it and turning it upside down, so water does not accumulate and freeze.

Yes. The top is made of a built-in child- and pest-proof plastic lid and screen.

No. However, Utilities Kingston offers a one-year warranty. For warranty inquiries, please call customer service at 613-546-0000 from Monday to Friday, from 8 a.m. to 5 p.m.

Yes. You can purchase up to a maximum of four rain barrels per billing account, per year.

Rain barrels are available in beige. Barrels are made of durable, UV-resistant plastic that contains post-consumer recycled materials.

Rain barrels are three feet high and two feet in diameter. They hold 210 litres of water.

Please indicate special delivery requirements at the time of ordering your rain barrel.

Yes. You can order up to four rain barrels per Utilities Kingston account.

The $50 covers the costs associated with the rain barrel to Utilities Kingston. We do not profit from the program, as we provide it to promote water conservation and sustainable gardening practices. If we were to offer the rain barrels at a reduced rate, then we would be asking the utility rate payer to subsidize the program.

This program is only available to Utilities Kingston account holders (in good standing). Rain barrels are available at numerous retail outlets separate from this program.

Yes. You can order more than one rain barrel (up to a maximum of four per billing account, per year).

You must be a Utilities Kingston account holder (in good standing) to order a rain barrel.

Yes. You can purchase one or more rain barrels, as long as you receive a Utilities Kingston bill for any one or more of our services, and your account is in good standing.