Utilities Kingston's Water and Wastewater Asset Management Plan
Good, quality infrastructure is the cornerstone of public health and safety and supports sustainable societies.
The employees of Utilities Kingston proudly manage, operate and maintain multiple utilities, including the municipal water and wastewater assets of the City of Kingston.
In accordance with O. Reg 588/17: Asset Management Planning for Municipal Infrastructure, Utilities Kingston is required to have asset management plans approved by a resolution passed by the municipal Council and updated every 5 years thereafter. Accordingly, Utilities Kingston has issued the following plans and updates to date:
- Water and Wastewater Asset Management Plan 2021 .
- Water and Wastewater Asset Management Plan Update 2025
Our asset management plan addresses infrastructure needs to effectively collect, convey and treat sewage and to treat and distribute safe, quality drinking water over the next ten years while meeting the needs of our customers and community.
An asset management company
Utilities Kingston is an asset management company. As of 2021, we manage over 100 facilities, serving over 120,000 customers across our multiple utilities, including water, wastewater, natural gas, electricity and broadband networking. In managing these assets for reliable utility services, Utilities Kingston monitors 25,000 components that need to operate effectively and efficiently across more than 1,000 kilometres of linear assets. Learn more About Utilities Kingston.
Why asset management?
Asset management is current best practice. Our asset management plan strives to achieve the following:
- Stronger governance and accountability
- More sustainable decision-making
- Enhanced customer service
- More effective risk management
- Improved financial efficiency
Upper levels of government continue to put emphasis on municipalities to implement sound asset management plans with long-term financial plans, along with full-cost accounting.
Asset management at Utilities Kingston is guided by the following service level statements:
Performance & reliability:
Utilities Kingston will operate the utility efficiently, effectively, safely and reliably to meet customer service expectations.
Risk management:
Utilities Kingston will identify, prioritize and mitigate risks associated with management of the utility.
Growth & planning:
Utilities Kingston will facilitate the growth of the customer base by ensuring the utility can meet current needs and the needs of the future.
Sustainability:
Utilities Kingston will improvement the environmental and operational sustainability of the Utility to support the community vision of becoming Canada’s most Sustainable City
Financial management:
Utilities Kingston will operate the utility in a manner that is adequately funded and financially responsible to the shareholder and customers.
Asset management strategy
The asset management strategy consists of four parts.
- Growth planning & demand management, ensuring infrastructure is adequate to meet the needs of existing and future customer loads. This considers existing and future regulatory requirements and anticipated growth of services.
- Risk management, to identify projects that mitigate the increase in risks that occur due to age and degradation of assets. This includes assessing the condition, value, criticality and risk associated with plants and pump/booster facilities, inspecting components and assessing linear infrastructure. Examples of mitigation include annual inspection and cleaning of pipes in the wastewater utility, flow testing fire hydrants and detecting water main leaks.
- Whether it’s to build new, accelerate maintenance, rehabilitate or replace, lifecycle decision making identifies the appropriate course of action.
- Maintenance management, whereby documented and tracked maintenance activities ensure effective operation of the water and wastewater utilities.
Asset management documents
The asset management plans inventory, value and assess the linear and non-linear assets maintained by Utilities Kingston in the water and wastewater utilities. It outlines the expected levels of service, as well as the asset management and financial strategy for each utility. The following documents have been approved by the City of Kingston Council in accordance with O.Reg 588/17:
- Water and Wastewater Asset Management Plan 2021
- Water and Wastewater Asset Management Plan Update 2025
Contact
For further information, please contact customer service, by calling 613-546-1181, Monday to Friday from 8 a.m. to 4:30 p.m
