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Utilities Kingston website

Access your account anytime, anywhere

Access your account anytime, anywhere

Sign up for MyUtilities and enjoy secure, 24/7 access to your account.  

With MyUtilities, it’s easy to stay on top of your account information whenever you need it. Once registered, you can:  

  • Access your bill and view your balance 
  • Compare your usage to previous periods to better understand your habits 

It’s a simple way to stay informed and keep your account current – even if mail delivery is delayed.  

Remember: Youre responsible for keeping your account up to date and ensuring that your payments reach us by the due date.

Want to get a bill reminder? Sign up for eBilling

When you sign up for eBilling, you’ll receive an email notification directly to your inbox as soon as your bill is ready. The notification includes all the important details you need to manage your account, including the amount owing and the due date. 

Signing up for eBilling doesn’t just benefit you, it helps the environment too. By reducing paper use, we collectively cut down on waste, save trees, and lower carbon emissions associated with printing and mail delivery. 

Sign up. Save paper. Win big!

Sign up for eBilling and you’ll be automatically entered for a chance to win 1 of 6$100 Downtown Kingston Gift Cards. There’s nothing extra to do. Just sign up, save paper, and get automatically entered for a chance to win. 

Head over to your MyUtilities account and sign up for eBilling by June 22 to automatically be entered for a chance to win. The winner will be contacted by phone on June 23. Before participating, please read the contest rules..

Have questions? Call our customer service team at 613-546-1181. Please have your account number ready for quicker service.