Switch to our water heater rentals today! Recent News
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Service Line Warranties of Canada to provide emergency repair programs to local homeowners
July 15, 2019Service Line Warranties of Canada will be sending a mailing to residential property owners that includes the Utilities Kingston logo. We want to assure our customers that this offering is legitimate.
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Complete the Broadband survey and help close the internet access gap
July 11, 2019City of Kingston, Queen’s University and Utilities Kingston, in partnership with local research firm Limestone Analytics, invite residents to complete a survey on local residential broadband service.
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Utilities Kingston is sharing its 2018 online annual reports with the community
July 11, 2019See highlights from the "Serving with pride" reports and a brief video overview.
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Have your say about Kingston Hydro’s electricity plans from July 3-17
July 03, 2019Electricity customers - from July 3-17 we want your input on Kingston Hydro’s electricity plans by completing a 10-minute online survey.
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Off-peak electricity prices in effect on Canada Day
June 24, 2019Electricity used on weekends and holidays is charged the off-peak price during both the Winter and Summer periods. On holidays, you will be charged off-peak prices for the electricity commodity portion of your bill.
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Crews have restored two unplanned power outages
June 05, 2019Crews have restored two unplanned power outages in central Kingston this morning.
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#ygkHaveYourSay on Twitter and give feedback on electricity plans
June 03, 2019Join the conversation and give your feedback to our electricity plans from June 3-7 on Twitter. Just follow @utilitieskngstn and the #ygkHaveYourSay hashtag.
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Delays with epost bill delivery: sign up to receive utility bills via MyUtilities
May 24, 2019Due to a networking issue experienced by Utilities Kingston, customers who receive their utility bills via the Canada Post epost service may experience a delay in receiving their bill. Customers may wish to sign up to view and receive their utility bill online, using the MyUtilities customer portal.
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Website maintenance scheduled for Saturday, May 25
May 22, 2019Please be advised that our websites are scheduled for maintenance from 10 a.m. to noon, on Saturday, May 25. The websites will remain available during this work, but may experience momentary disruptions.
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Have your say in shaping electricity plans
May 21, 2019Utilities Kingston is preparing to submit Kingston Hydro’s multi-year electricity distribution plan to the Ontario Energy Board. Our electricity customers are invited to provide input to help inform this plan, which will help determine the company’s priorities and rates beginning on January 1, 2021.