Electricity news archive
- 1-50 of 682
- Next
-
Make the right call to identify and report a utility emergency
November 24, 2023Utilities Kingston is urging residents: know your electricity provider so you know who to call in the event of a power outage or other electricity emergency. We are also concerned with residents reporting potentially life-threatening emergencies using email or social media.
Read more...about Make the right call to identify and report a utility emergency -
Enter to win a smart thermostat during ‘Home Heating Week’ Nov. 27 - Dec. 1
November 22, 2023Join Utilities Kingston during Home Heating Week on Nov. 27 - Dec. 1. Get expert tips, tricks, and ideas to keep your home comfortable and energy-efficient during the colder months, while managing your heating costs all winter long. Plus, enter a draw for a Google Nest smart thermostat.
Read more...about Enter to win a smart thermostat during ‘Home Heating Week’ Nov. 27 - Dec. 1 -
Don’t take the risk. Don’t assume your excavator has contacted Ontario One Call before they start digging
November 16, 2023Home and property owners, are you hiring a contractor to dig on your property? Don’t assume your excavator contacts Ontario One Call before they start digging.
Read more...about Don’t take the risk. Don’t assume your excavator has contacted Ontario One Call before they start digging -
Website maintenance scheduled for Thursday, Nov. 9
November 9, 2023Please be advised that our websites are scheduled for maintenance from 9-11 p.m. on Thursday, Nov. 9. The websites will be unavailable during this work.
Read more...about Website maintenance scheduled for Thursday, Nov. 9 -
Lest we forget
November 6, 2023Every year on November 11, Canadians pause in a moment of silence to honour and remember those who have served, and continue to serve Canada during times of war, conflict and peace.
Read more...about Lest we forget -
MyUtilities unavailable October 31 due to planned maintenance
October 30, 2023Due to planned maintenance to the MyUtilities Customer Portal, it will be unavailable on Tuesday, October 31 from 9 AM to 12 PM. We apologize for the inconvenience.
Read more...about MyUtilities unavailable October 31 due to planned maintenance -
Loss of supply causes wide-spread power outage
October 25, 2023A power outage is affecting electricity customers in Central Kingston, caused by the loss of supply from the provincial transmission system. Hydro One is aware of the issue and will restore power as quickly as possible. Thank you for your patience.
Read more...about Loss of supply causes wide-spread power outage -
Electricity prices, periods and tiers for November 1
October 24, 2023The Ontario Energy Board (OEB) announced today that electricity prices under the Regulated Price Plan (RPP) for households, small businesses, and farms will increase as of November 1, 2023.
Read more...about Electricity prices, periods and tiers for November 1 -
Implementation of deferred 2023 charges for bulk water usage and wastewater disposal
October 20, 2023On October 17, Kingston City Council approved the implementation of charges related to By-Law Number 2012-22.
Read more...about Implementation of deferred 2023 charges for bulk water usage and wastewater disposal -
World Mental Health Day is October 10
October 11, 2023October 10, 2023, is World Mental Health Day with the theme ‘Mental Health is a Universal Human Right.’ This year, the campaign raises awareness about the importance of mental health as an indispensable universal human right, with the vision of fostering a world that values and nurtures the well-being of all.
Read more...about World Mental Health Day is October 10 -
International Day of the Girl Child is October 11
October 11, 2023October 11 is the International Day of the Girl Child, a day dedicated to celebrating the voices and power of girls, championing their rights worldwide and reflecting on the challenges they continue to face because of their gender.
Read more...about International Day of the Girl Child is October 11 -
Wishing you a happy Thanksgiving: we are closed Monday
October 5, 2023Customers on Time-of-Use electricity pricing will be charged off-peak prices for the electricity commodity portion of the bill on Monday, Oct. 9 and our office is closed on Monday.
Read more...about Wishing you a happy Thanksgiving: we are closed Monday -
We are experiencing phone line issues
October 5, 2023We are experiencing phone line issues and are working to resolve them as quickly as possible. If you need to reach us about a serious or potentially life-threatening utility emergency such as a natural gas leak or downed power line, call 9-1-1 immediately.
Read more...about We are experiencing phone line issues -
It’s Cyber Security Awareness Month!
October 2, 2023October is Cyber Security Awareness Month (Cyber Month) in Canada, and we are proud to be a Get Cyber Safe champion working to help Canadians stay safe online. Cyber Month is an important time to reflect, as individuals and as an organization, on how we can protect ourselves and our loved ones online.
Read more...about It’s Cyber Security Awareness Month! -
October is Women’s History Month in Canada
October 2, 2023Women's History Month is a time to recognize and celebrate the contributions and achievements of women and girls throughout Canadian history.
Read more...about October is Women’s History Month in Canada -
We need your input! Utilities Kingston to call electricity customers
October 2, 2023Over the next ten days, Utilities Kingston will call some of its electricity customers to conduct a satisfaction survey. The phone calls, from Innovative Research Group, will start this week and Utilities Kingston wants people to know these phone calls and questions are legitimate and authorized.
Read more...about We need your input! Utilities Kingston to call electricity customers -
National Day for Truth and Reconciliation and Orange Shirt Day
September 29, 2023September 30 marks the National Day for Truth and Reconciliation and Orange Shirt Day. The day honours the children who never returned home and Survivors of residential schools, as well as their families and communities.
Read more...about National Day for Truth and Reconciliation and Orange Shirt Day -
Water heater rentals: rent local and switch today
September 29, 2023Choose the right water heater for your home and get it installed quickly. Utilities Kingston provides honest, expert advice and reliable service. Rent local.
Read more...about Water heater rentals: rent local and switch today -
Customer service change will expand our commitment to customer experience
September 22, 2023An 11-member customer service group will soon be transitioning to Utilities Kingston, to further enhance the level of customer service provided to our community.
Read more...about Customer service change will expand our commitment to customer experience -
Utilities Kingston warns realtors and recent home buyers of phone and text scam
September 19, 2023We are warning customers to beware of callers pretending to be from Utilities Kingston or Kingston Hydro and demanding payment for utilities.
Read more...about Utilities Kingston warns realtors and recent home buyers of phone and text scam -
Notice of Commencement: Kingston Regional Biosolids & Biogas Facility
September 19, 2023Utilities Kingston is initiating a Schedule C Municipal Class Environmental Assessment (Class EA) for a combined biosolids and food waste processing facility at Knox Farm. This is a municipally-owned property, located off Perth Road, just northwest of the Highway 401 and Division Street interchange in the City of Kingston.
Read more...about Notice of Commencement: Kingston Regional Biosolids & Biogas Facility -
Sewer Safety Week: Ontario safety partners raise awareness to call before you clear
September 18, 2023Ontario One Call, Enbridge Gas, Technical Standards and Safety Authority, Kitchener Utilities, and Utilities Kingston announce Sept. 18 to 22, 2023 as Sewer Safety Week, the first joint initiative of its kind to raise awareness about sewer safety inspections.
Read more...about Sewer Safety Week: Ontario safety partners raise awareness to call before you clear -
Utilities Kingston supports advanced compressed air energy storage project
September 13, 2023As an active participant in Ontario’s energy transition, Utilities Kingston is supporting a long-duration energy storage project that would store electricity to be used in meeting peak demand.
Read more...about Utilities Kingston supports advanced compressed air energy storage project -
Utilities Kingston creates Sustainability and Climate Action Branch
September 11, 2023In our commitment to environmental protection, we have created a Sustainability and Climate Action branch. This organizational change will position us to deliver on our strategic goal to support the City of Kingston as a climate action leader.
Read more...about Utilities Kingston creates Sustainability and Climate Action Branch -
We're working to resolve issues with our power outage map
September 5, 2023Please be advised that we are working to resolve technical issues with our power outage map, and the service is currently not available.
Read more...about We're working to resolve issues with our power outage map -
Power outage September 5
September 5, 2023Hydro One crews are responding to an outage on their transmission system affecting customers in the eastern region of the city.
Read more...about Power outage September 5 -
Planned power outage set for CFB Kingston and Barriefield Village
September 5, 2023Electricity customers in the CFB Kingston and Barriefield Village areas will be affected by a planned power outage on Saturday, September 9.
Read more...about Planned power outage set for CFB Kingston and Barriefield Village -
Know how to properly dispose of cooking fats, oils and greases
August 17, 2023We’re reminding residents and restaurant operators to never flush cooking fats, oils and greases, or pour them down the drain. They clog pipes, creating sewer back-ups and problems with treatment equipment.
Read more...about Know how to properly dispose of cooking fats, oils and greases -
Planned power outage set for CFB Kingston, Royal Military College and Barriefield Village
August 15, 2023Electricity customers in the CFB Kingston, Royal Military College and Barriefield Village areas will be affected by a planned power outage on Saturday, August 19.
Read more...about Planned power outage set for CFB Kingston, Royal Military College and Barriefield Village -
Moving can be chaos! Opening your account is easy
August 14, 2023There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible.
Read more...about Moving can be chaos! Opening your account is easy -
Tips to prevent basement flooding during heavy rains
July 27, 2023Weather forecasts are calling for up to 30-50 mm of rain this morning, July 27, 2023.
Read more...about Tips to prevent basement flooding during heavy rains -
Restored: Crews respond to water main break on John Counter Boulevard
July 17, 2023Crews restored the water main break and the roadway at 1 AM Tuesday morning. John Counter Blvd. is open to normal traffic flow.
Read more...about Restored: Crews respond to water main break on John Counter Boulevard -
We are experiencing technical issues with the MyUtilities Portal
July 11, 2023We are working with our vendor to resolve technical issues with the MyUtilities Customer Portal. Customers are experiencing delays with logging into the portal and loading pages.
Read more...about We are experiencing technical issues with the MyUtilities Portal -
Collaboration with Queen's University's Smith School of Business
July 11, 2023Our team, from across multiple departments, recently partnered with students from the full-time MBA program at Smith School of Business.
Read more...about Collaboration with Queen's University's Smith School of Business -
National Lineworker Appreciation Day is July 10
July 7, 2023Lineworkers across Canada work hard to keep electricity flowing. Join us in thanking them for all they do on National Lineworker Appreciation Day.
Read more...about National Lineworker Appreciation Day is July 10 -
Smell natural gas in Central Kingston? Here’s what to know
June 29, 2023We are receiving multiple complaints of the “rotten egg smell” associated with natural gas, in City Central areas. The increased smell is due to an equipment failure, which resulted in excess odourant being injected into the gas lines.
Read more...about Smell natural gas in Central Kingston? Here’s what to know -
Utilities Kingston 2022 annual report
June 28, 2023Our 2022 annual report highlights progress on environmental, social and governance issues, and its strategic plan, annual work plan, long-term capital projects and operational performance.
Read more...about Utilities Kingston 2022 annual report -
Time-of-use prices off-peak Canada Day, and our holiday hours
June 28, 2023On Monday, July 3, customers on Time-of-Use electricity pricing will be charged off-peak prices for the electricity commodity portion of the bill. Our office is closed on Monday.
Read more...about Time-of-use prices off-peak Canada Day, and our holiday hours -
June 21 – National Indigenous Peoples Day
June 20, 2023June 21 is National Indigenous Peoples Day in Canada. This is a day for everyone to recognize and celebrate the unique history, heritage, resilience and diversity of First Nations, Inuit and Métis across Canada.
Read more...about June 21 – National Indigenous Peoples Day -
Plan a visit to our award-winning Water Conservation Garden
June 15, 2023Take a self-guided tour and learn how to save water, time and money by building a water-wise garden that ‘makes every rain drop count’.
Read more...about Plan a visit to our award-winning Water Conservation Garden -
Pride Month: Everyone is welcome here at Utilities Kingston
June 1, 2023June is Pride Month. This is an opportunity to join important conversations, celebrate diversity, and show our support for the continued fight against hate and discrimination.
Read more...about Pride Month: Everyone is welcome here at Utilities Kingston -
Updates on information session: water and sewer project, on Front Road and King Street West
May 31, 2023On Wednesday, May 24, Utilities Kingston held an information session to provide updates on the water and sewer project on Front Road and King Street West.
Read more...about Updates on information session: water and sewer project, on Front Road and King Street West -
Check our sewer overflow map and learn how we’re reducing sewer overflows in Kingston
May 31, 2023With the recreational water use season upon us, we would like to remind boaters and other waterfront users to check our sewer overflow map after heavy rainfalls. To reduce overflows, in partnership with the City of Kingston, we have set a 20-year target to separate 100 per cent of the combined sewers in the municipal sewer system, by 2043.
Read more...about Check our sewer overflow map and learn how we’re reducing sewer overflows in Kingston -
June is National Indigenous History Month
May 30, 2023National Indigenous History Month is a time to honour the stories, achievements and resilience of Indigenous People.
Read more...about June is National Indigenous History Month -
Utilities Kingston is inspecting and rating hydrants to uphold our high quality drinking water system and to support fire protection
May 23, 2023We are now inspecting and flow rating fire hydrants, as part of our proactive annual maintenance program. This work ensures the ongoing integrity of the drinking water system and helps support fire protection in Kingston.
Read more...about Utilities Kingston is inspecting and rating hydrants to uphold our high quality drinking water system and to support fire protection -
International Day Against Homophobia, Transphobia and Biphobia is May 17
May 17, 2023By coming together, getting involved and raising our voices, we can make a difference worldwide. Here are a few ideas on how you can engage with this global campaign:
Read more...about International Day Against Homophobia, Transphobia and Biphobia is May 17 -
Stay safe during Powerline Safety Week May 15-21
May 12, 2023To help educate the people who live and work in Kingston, and keep them safe, this Powerline Safety Week (May 15 to 21), we are partnering with the Electrical Safety Authority to bust the myths around the deadly hazards of powerlines.
Read more...about Stay safe during Powerline Safety Week May 15-21 -
Come hear updates about sewer and water project: Front Road and King Street West
May 11, 2023Community members are invited to the Press Lounge at Portsmouth Olympic Harbour, 53 Yonge Street to hear updates and ask questions about the Front Road and King Street West sewer and water project.
Read more...about Come hear updates about sewer and water project: Front Road and King Street West -
Planned power outage set for Williamsville
May 5, 2023Utilities Kingston electricity customers on Princess Street between Chatham and Nelson streets will be affected by a planned power outage on Thursday, May 11, as our crews make electricity system improvements.
Read more...about Planned power outage set for Williamsville -
We're making improvements in your neighbourhood
May 4, 2023Utilities Kingston is making improvements to community infrastructure. Home and property-owners: see if we are planning to complete capital construction in your neighbourhood this year.
Read more...about We're making improvements in your neighbourhood
- 1-50 of 682
- Next