City Council approves 2025 and 2026 utility budgets
Earlier this year, City Council approved budgets for water, wastewater, natural gas, and appliance rentals to ensure your utility services remain safe, reliable, and affordable. These budgets will support ongoing operations, infrastructure maintenance, and necessary system improvements.
Learn more about our 2025-26 operating and capital budget
What this means for you
Rate adjustments are necessary to address rising operational costs and maintain the quality of your services. These updates will help us manage day-to-day operations and ensure we continue providing reliable services to meet your needs. The new rates will take effect on March 1, 2025.
Water and wastewater
For 2025 and 2026, the rate changes will be 4.8% each year for water and wastewater.
For residential customers using 200 m³ annually, the combined impact of these increases will be $62 per year in 2025, and $65 per year in 2026.
| 2024 | 2025 | 2026 | |
| Percentage change | 4.8% | 4.8% | |
| $ change | $62 | $65 | |
| Total per year | $1,269 | $1,356 | $1,421 |
View 2025 water and wastewater rates
Natural Gas
The gas distribution charges will increase by 7.0% on March 1, followed by an additional 3.0% increase on January 1, 2026.
For a typical residential customer using 2,300 m³ of gas per year, the bill impact of this rate adjustment would be $29.62.
| Local Distribution Costs |
January 1, 2024 |
March 1, 2025 | Change |
|---|---|---|---|
| Monthly Service Charge | |||
| Residential | $24.65 | $26.38 | $1.73 |
| Commercial | $79.74 | $85.32 | $5.58 |
| Delivery Charges | |||
| Local Distribution Volumetric | per m3 | per m3 | per m3 |
| 1st 1500 m3 | $0.1134 | $0.1213 | $0.0079 |
| Next 3500 m3 | $0.0776 | $0.0830 | $0.0054 |
| Next 70,000 m3 | $0.0397 | $0.0425 | $0.0028 |
| Over 75,000 m3 | $0.0231 | $0.0247 | $0.0016 |
The budget and rate changes do not include the federal carbon charge or charges for commodity, transportation, and storage.
View 2025 Natural Gas rates for system customers and direct purchase
Appliance rentals
We invite you to explore our rental options and review the available rates to find the best solution for your needs. Appliance rentals will have no rate change on March 1, 2025 and the most recent rate change took place on January 1, 2025.
Review water heater rental products and pricing
What else is changing?
Some service charges are being updated to better reflect actual costs. These include fees for services outside of regular utility billing, such as:
- Turning service on or off at a customer’s request
- Testing meters when customers question their accuracy
- Locating underground utility services beyond the standard free requests
- Bulk water usage and wastewater disposal charges
See the updated service charges
Get in touch
Learn more about our rates or contact our customer service team at 613-546-1181 for more information.