With a fresh look and feel, your updated bill makes it easier to explore your usage and quickly find the information you need.

The updated bill features:

• Larger text and increased spacing for easier reading
• Brighter colours with a clear, consistent layout
• Updated graphs to help you compare and understand usage
• Clear rate classification identification

Plus, your bill will now be printed double-sided, allowing for larger text and greater accessibility.

Check out the updated design and explore the breakdown of each bill by visiting our new bill page.

Why the change?

This update will help us improve your experience by focusing on the following key areas:

• Improved technology: Our old billing software platform was outdated and no longer supported. The upgrade ensures a smoother, more reliable service.
• Industry compliance: The new design aligns with current industry standards and best practices.
• Better readability: The updated layout enhances accessibility, making your bill easier to read and understand.
• Sustainability and efficiency: By combining all your services into one bill, we’re reducing paper waste and streamlining the billing process for quicker, more accurate service.