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2023 Annual Report

2023 Annual Report

We are thrilled to announce the release of our 2023 Annual Report, which marks our third year of progress towards the 2021-2025 strategic plan. Throughout the year, we encountered challenges, embraced change, and experienced substantial growth.

In 2023, we invested nearly $50 million in capital upgrades to enhance community infrastructure and ensure safety and reliability. Some of our completed projects included replacing aging and end-of-life infrastructure on Dunkirk Street, Seventh Avenue, and Duff Street, installing a new water main on Highway 15, twinning the North End Trunk Sewer, and replacing end-of-life pole line equipment on Bagot Street, Sir John A. Macdonald Boulevard, and Barrie Street, among many others. These upgrades are essential to maintaining the safety and reliability of our multi-utility service model, supporting growth and economic development for Kingston, and safeguarding the natural environment for future generations.

We take pride in our commitment to workplace safety and environmental sustainability, made possible by the dedication of our Utilities Kingston team. As we look ahead to 2024, our goal is to further advance our multi-utility model to benefit our customers and communities.

We invite you to read the report to learn more about our accomplishments in 2023.