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Scheduled Website Maintenance
September 24, 2013Due to scheduled website maintenance, MyUtilities, www.utilitieskingston.com and www.kingstonhydro.com will be unavailable Wednesday, September 25, 2013 from 10 pm to midnight.
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Employees Kick off United Way Campaign
September 13, 2013The employees of Utilities Kingston are pleased to support the United Way in building and strengthening our community. The Utilities Kingston workplace campaign kicked off on September 1, 2013
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Utilities Kingston Recognized for Leadership in Water Conservation
September 12, 2013We thank our customers for helping to conserve treated water use. Utilities Kingston was recognized in Ontario Pipeline Magazine (Vol 9 No 2, Summer 2013) for receiving the Ontario Water Works Association Award of Excellence in Water Efficiency (Public Sector).
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Thunderstorms Can Cause Power Outages, Flooding
September 11, 2013Know how to protect your home and what to do in the event of a utility emergency.
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Open Account Online: Convenient Self-Service Option
August 9, 2013Did you know you can open an electricity, water, sewer or gas account from your computer or mobile device? Self-service anytime, day or night, from wherever you’re enjoying summer.
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Power Outage Planned in Polson Park/Calvin Park Areas August 15
August 7, 2013Kingston Hydro customers in the areas listed below will experience a power outage of about six hours starting at 9 a.m. on Thursday, Aug. 15. If weather conditions or other factors prevent work from being conducted on Thursday, the power outage would then take place on Friday, Aug. 16 instead.
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Utilitities Kingston Sponsors the STIHL Tour Des Trees!
July 31, 2013Trees are important to the beauty, comfort, health and safety of our community. For example, they play a role in providing quality tap water by slowing storm water and reducing run-off pollution that otherwise ends up in Lake Ontario, Kingston’s source of drinking water. That’s why Utilities Kingston is pleased to sponsor the STIHL Tour Des Trees.
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Kingston Hydro Restores Power to 1,200 Customers
July 22, 2013On Friday July 19, 2013, high winds caused several outages affecting approximately 1,200 customers in the Kingston Hydro electricity distribution area. The outages were primarily due to downed trees or tree limbs.
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Utilities Kingston Creates Platform to Keep Nesting Ospreys Safe
July 10, 2013Utilities Kingston electric crews have built an osprey nesting platform on the grounds of the Ravensview Wastewater Treatment Facility, ensuring the reliability of the facility and protecting the safety of workers and the birds themselves. A pair of osprey moved onto it the same day it was erected.
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Help for Paying Utility Bills
June 3, 2013The Low Income Emergency Assistance Program (LEAP) was introduced in 2011 by the Ontario Energy Board. Through this program, Utilities Kingston customers, who are facing disconnection of gas or electricity, are eligible for up to $500 to assist with paying utility bills.
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View Our Map on LED Streetlight Upgrade Progress
May 31, 2013We've made a map available to chart our progress in replacing approximately 10,000 high wattage streetlight fixtures with energy-saving light emitting diode (LED) fixtures. The map will be updated on a weekly basis.
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Kingston Hydro Restores Power to 2,500 Customers
May 16, 2013Kingston Hydro confirms it has restored power to approximately 2,500 customers following a fault on a customer’s high-voltage cable that tripped a breaker and locked out a main 44,000 volt feed that supplies three of Kingston Hydro’s substations
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Website Maintenance Scheduled for Sat. May 11
May 8, 2013Please be advised that our websites are scheduled for maintenance at 7:00 AM on Saturday, May 11 and will be unavailable for approximately three hours.
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Electricity: Time-of-Use Schedules and Rates Change on May 1
April 30, 2013On May 1, both the schedule and rates for Time-of-use electricity pricing are set to change. In addition to the schedule changes that happen each May and November, the Ontario Energy Board is adjusting electricity prices to accommodate the rising costs of electricity generation.
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Be Aware of Door-to-Door Sales People
April 10, 2013Utilities Kingston has received several calls from concerned customers who have been approached by door-to-door sales people. These individuals – who do not represent and are in no way associated with Utilities Kingston –are apparently making numerous false statements to convince customers to rent or buy their water heaters.
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LED fixtures to Reduce Street Lighting Energy Costs
April 8, 2013Utilities Kingston is replacing 10,000 high wattage street light heads with LED fixtures to reduce the energy used to provide reliable street lighting in Kingston.
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Good Friday: Off-Peak Electricity Pricing In Effect
March 28, 2013Electricity used on weekends and holidays is charged the off-peak price during both the Winter and Summer periods. On Friday, March 29, 2013 (Good Friday), you will be charged off-peak prices for the electricity commodity portion of your bill.
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Join Us for Earth Hour on Sat. March 23, 2013
March 22, 2013Kingston Hydro and Utilities Kingston encourage their customers to participate in Earth Hour on Saturday, March 23, 2013.
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Power Has Been Restored
March 5, 2013The power has been restored to Dalton Ave., Sir John A. MacDonald Blvd., Terry Fox Dr, Steve Fonyo Dr. and Grant Timmins Dr.
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Crews Control Gas Hit in the King Street Area
February 26, 2013Update: this situation was resolved at approximately 9:00 AM this morning.
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Better Manage Your Utility Use
February 11, 2013Visit the MyUtilities customer portal to view your household consumption of water, gas and electricity, as well as your transaction and payment history.
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Be aware of door-to-door sales people and energy assessors
December 19, 2012We have received several calls from concerned residents who have been approached by door-to-door sales people. These individuals are falsely representing themselves as being associated with Utilities Kingston or Kingston Hydro in an attempt to rent water heaters, replace furnaces or provide in-home energy assessments.
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Distribution Sector Panel Report Fails Municipalities
December 14, 2012Utilities Kingston and Kingston Hydro urge the provincial government to reject the recommendations of the Distribution Sector Panel Report in favour of more meaningful solutions that meet the best interests of municipalities such as the City of Kingston and its citizens.
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Santa Parade Float wins “Twinkle Award"
November 29, 2012The Utilities Kingston and Kingston Hydro 2012 Greater Kingston Santa Parade Float was recognized for great light use by the Santa Parade Committee
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Kingston Hydro crews helping with Sandy clean-up
November 7, 2012Six Utilities Kingston workers – four linesmen and two substation electricians – and three Kingston Hydro vehicles are now in Long Island, New York, helping to restore power to areas hit hard by Hurricane Sandy.
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Time-of-use pricing and schedules shift on November 1
November 1, 2012Time-of-use (TOU) pricing has changed to the winter schedule. TOU rewards you for using electricity during periods when prices are lower. Shifting your regular routine (like when you do laundry) will help to ensure a reliable electrical system and save you money.
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Power outage tips and precautions
October 29, 2012As the City prepares for heavy winds, please familiarize yourself with the following tips and precautions.
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Kingston one of the world’s 21 Smart Communities
October 26, 2012Kingston has been chosen as one of the world’s 21 “smart communities” by the Intelligent Community Forum (ICF).
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Please join us for free public tours
October 15, 2012Ever turn on your tap water and wonder how it got there? Skilled operators and advanced technologies help provide safe drinking water, treat wastewater and protect the environment.
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Water Conservation Research Project Underway In Kingston
October 9, 2012The Ontario Power Authority has granted a consortium of local researchers and energy professionals $99,800 to link water and electricity conservation incentives. Utilities Kingston is proud to be a part of this team.
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Download energy-saving coupons today
October 9, 2012Kingston Hydro customers can download valuable money- and energy-saving coupons. In addition to helping customers save electricity, these coupons help Kingston Hydro meet its provincially-mandated electricity conservation targets.
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The Bowl Has Been Raised on the City's Newest Water Tower on Innovation Drive
September 27, 2012The 6.2 million litre white bowl with the signature blue "Kingston" on it has been erected to a height of 30 metres – that's the bottom of the bowl, the top of the tower will be 43 metres when completed.
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Retail Energy Contracts
August 27, 2012If you are approached to sign or renew a gas or electricity contract for your home or small business, it’s important to know who you’re dealing with.
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Power Outage Update: August 14, 2012
August 14, 2012This web page provides regular up-dates on what's happening and allows you to review helpful tips and information on what to do in a power outage.
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