Information from the Ontario Energy Board

If you are approached to sign or renew a gas or electricity contract for your home or small business, it’s important to know who you’re dealing with. Energy company salespeople must wear an ID badge and give you a business card.

Four things to remember if you are approached to sign an energy contract:

• Always make sure you get a business card and look at the salesperson’s ID badge first
• Don’t share personal information (i.e. your gas or electricity bill) unless you are sure you want to sign a contract
• Carefully read the contract, disclosure statement and price comparison provided by the salesperson
• The Ontario Energy Board does not go door to door

To learn more about retail energy contracts, please visit the Ontario Energy Board website.