Welcome! Access all your utility needs under one roof.
COVID-19 and your utilities: what you need to know
You can count on us throughout the COVID-19 pandemic to provide the core water, wastewater, natural gas, electricity and broadband networking services that you rely on. Read more about how to access our services, how we are assisting customers with their bills and more.
Recent news
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Get the #FloodFacts to help prevent basement flooding and sewer backups
September 18, 2020If you have a basement, it’s at risk of flooding and sewer back-ups – even if it’s never flooded before. The risk is greater during heavy rain falls. Homeowners can take actions to protect their properties this fall, with our Flood Facts.
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RESTORED: power outage map
September 10, 2020The Utilities Kingston power outage map has been restored.
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Beware of phone calls asking for banking information
September 9, 2020Utilities Kingston is warning customers to beware of callers requesting banking or other personal information.
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You can count on us! Progress in your neighbourhood
September 1, 2020Throughout the pandemic, our teams from multiple departments have been hard at work, and we continue to provide Kingston with safe and reliable core utility services. We wanted to provide an update on completed and in-progress projects. You can count on us!
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COVID-19 Energy Assistance Program available to small businesses and charitable organizations experiencing pandemic-related hardships
August 31, 2020We are now delivering the COVID-19 Energy Assistance Program for Small Business or CEAP-SB, funded by the Government of Ontario.
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