2023 water main relining program

Utilities Kingston has awarded the 2022-2023 contract for water main relining to Fer-Pal Construction Ltd. Work will re-commence April 11, with completion anticipated by November 2023.

Relining water main allows us to rehabilitate aging pipes while minimizing service interruption and nuisance to residents. Instead of digging up the road along the entire length of the water main, Fer-Pal will excavate ‘pits’ to access the main at strategic locations and work from there.

The relining process involves cleaning the inside of the mains and then inserting a felt liner that is coated with a resin. This resin compound is then cured-in-place to form what is essentially a ‘new pipe within a pipe’. We’ll also replace aging infrastructure in the area, including water valves and fire hydrants. This helps to ensure the continued safety and reliability of the water distribution system.

As we carry out this work in your neighbourhood, Utilities Kingston and our contractors remain committed to the health and safety of our workers and the public. We are adhering to all relevant safety guidelines released by Ontario to protect workers, customers and the general public from COVID-19. Please do your part by maintaining physical distancing of at least two metres from our workers.

Water main relining will take place at the following locations:

Work will continue on lining approximately 1,240 meters of watermain, primarily in the Collins-Bayridge residential area in the west end of Kingston, and the Calvin Park residential area in city central:  

• Bath Road: lining will be completed west of Collins Bay Road beginning April 11, with the work east of Collins Bay Road completed in 2022.  
• McIvor Road: lining of the water service from Sydenham Road to the Cataraqui Kinsmen Arena complex was completed in 2022, with restoration to begin April 11.  

2023 work areas: 

• King Street, from Collins Bay to Victoria – preparation to begin the week of April 11.
• Victoria Street, from Mary to Elizabeth – preparation  to begin the week of April 11.
• Anne Street, from Mary to Elizabeth  – preparation  to begin the week of April 11.
• Mary Street, from Victoria to Anne – preparation  to begin the week of April 11.
• Elizabeth Street, from Victoria to Anne – preparation  to begin the week of April 11..
• Westbrook Road, from Princess Street to south of Ottawa Street – has been added to the scope of the project to coordinate with future City of Kingston sidewalk work and reduce disruption to residents. Preparation for this work will also begin the week of April 11.
• Byron Crescent, Norman Rogers to Norman Rogers – to begin later this spring.
• Picard Place and Michael Grass Crescent, from Byron – to begin later this spring.
• Van Order Drive, from Metcalfe (north leg) to Norman Rogers – to begin later this spring.

Watch for notice of upcoming work

Residents in the areas listed above should watch for notices of upcoming work from Fer-Pal.

The notices will be delivered at least 48 hours before work is set to begin and will include details on what to expect.

What to expect if work is taking place in your area

• Workers will access your premises to remove (and replace) your water meter and will follow the appropriate/relevant safety guidelines released by Ontario to protect workers, customers and the general public from COVID-19.   
• Your house will be hooked up to a temporary potable water supply system. Depending on the temporary water connection point, you may not see a consumption charge on your bill, but the monthly service charge remains in effect for all customers.
  
• Water main relining may result in water service issues such as reduced pressure and increased water temperature. Our apologies for the inconvenience. If your water is warm, run your tap until the water is cold. If the issue doesn’t improve, contact us as described below.
• Utilities Kingston and contractor staff always carry identification. Homeowners should always ask to see it.
• Utilities Kingston will require connection to an exterior hose bib (or other connection).
• Minor traffic interruptions should be anticipated around access pits and where work is being conducted.

Contact

If you are in the 2023 relining area and have concerns about the project or your water service please contact the below:

• For 24-hour emergency assistance, contact Fer-Pal at 647-680-3072.
• For a Utilities Kingston contact, please refer to the notice delivered to your mailbox.

For further information, view the water main lining project page or contact customer service, Monday to Friday, from 8 a.m. to 4:30 p.m., at 613-546-0000.