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Boil water advisory for Cana area residents

Boil water advisory for Cana area residents

A boil water advisory is now in effect in the Cana area (Countryside District) due to a technical issue that affected the Cana Water Treatment Plant system. 

Approximately 30 residents are affected. If you’re impacted, you will receive a notification letter informing you of the boil water advisory.  

The water treatment system has resumed normal operations. However, for safety reasons, the boil water advisory will remain in effect until further notice. We currently anticipate lifting the advisory on Saturday, August 8.

As per Ontario Regulation 170/03, this boil water advisory is issued by Southeast Public Health, in consultation with the Ministry of the Environment, Conservation and Parks, and Utilities Kingston.  

What to do

The boil water advisory is a precautionary measure to ensure your safety. Water should be brought to a rolling boil, boiled for at least one minute and allowed to cool before use.

Please run the water until it's clear before boiling. If the water remains discoloured, please call our 24-hour emergency line at 613-546-1181.  

During the boil water advisory: 

Use tap water for: Use boiled water for: Do not use:
  • Washing clothes (unless the water is cloudy) 
  • Taking showers  
    (adults and older children) 
  • Shaving 
  • Flushing toilets  
  • Drinking 
  • Brushing teeth 
  • Hand washing 
  • Washing fruits and vegetables 
  • Preparing food and baby formula 
  • Making ice 
  • Coffee makers 
  • Sponge bathing babies and young children (after cooling) 
  • Giving water to pets
  • Kitchen and other household water filters 
  • Ice makers and soda dispensers with a line to the water supply 
  • Children’s water play, such as wading pools and water tables

If you have any questions, please contact us at 613-546-1181 or contact Southeast Public Health at 613-549-1232.

Learn more about boil water advisories.