Sometimes it’s necessary to schedule water service interruptions so that we can perform system maintenance and ensure continued, reliable services to our customers. Other times, unforeseen events like water main breaks cause emergency utility disruptions that we can't plan for.
Our goal is to provide accurate, timely details to show the latest available information on both planned and unplanned outage.
Utilities Kingston’s offices are staffed during daytime hours on weekdays. After-hours support is called in as needed – so map updates may take longer on evenings and weekends (and, in some cases, won’t be possible).
The data is based on estimates and projections, and no representation is made that the posted materials are comprehensive or free from error. The outage data is provided "as is" without any guarantee or warranty of any kind, express or implied. During emergency or large outage situations, the data available may be limited, delayed, or not totally accurate because circumstances are constantly changing. Utilities Kingston does not warrant or assume any legal liability or responsibility for the reliance, use, accuracy, completeness, or usefulness of any information.