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Utilities Kingston website

Questions about your first bill? We have answers!

Questions about your first bill? We have answers!

Did you recently move and open a new utilities account? We put this information together to answer all your questions about your new Utilities Kingston account. 

Visit our welcome page to get answers to the following frequently asked questions, and more:

  • When will I receive my first bill?
  • What are the fees and deposit all about?
  • How can I sign up for e-billing?
  • How can I pay my bill?

On this page, you will also learn what to do in a utility emergency and where to get helpful resources about your utility services.  If you don’t see what you’re looking for, please contact customer service, Monday to Friday, from 8 AM to 5 PM, at 613-546-0000.