It’s getting chilly and you may be thinking about turning on your gas furnace for the first time this heating season. We want to remind you that the natural gas to your building may have been shut off as part of our gas meter replacement program.

If the gas hasn’t been turned back on, confirm that you’re in the Utilities Kingston gas service area and then call us to book an appointment with one of our gas technicians. In order to turn the gas service back on safely, we’ll require access to your building, so that we can inspect natural gas piping and appliances:

• If your gas appliances or piping are malfunctioning, our technician will provide information on what to do next. As per our terms of service, we’re not responsible for the cost to repair this equipment.
• If your gas appliances or piping conform to code, our technician will turn the gas back on and relight your appliances for you.

To book an appointment, please call customer service, Monday to Friday, from 8 a.m. – 5 p.m., at 613-546-0000.