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Electricity prices, periods and tiers for November 1

Electricity prices, periods and tiers for November 1

The Ontario Energy Board (OEB) announced today that electricity prices for households and small businesses will not change as of November 1, 2021 under the Regulated Price Plan. The winter Time-of-Use hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect November 1 as usual.

The total bill for a typical residential customer who uses 700 kWh per month will decrease by about $20.90 each month, after accounting for the bill relief provided by the Ontario Electricity Rebate (OER), a total (pre-tax) bill credit that appears at the bottom of electricity bills. The Ontario government has changed that rebate to 17 per cent, effective November 1, 2021.

The TOU prices set by the OEB are shown in the table below. The table also shows the hours to which those prices apply.

TOU periods

Winter hours

 Nov. 1, 2021 TOU prices 


Weekdays from 7 p.m. - 7 a.m. All day weekends and holidays

  8.2 ¢/kWh


Weekdays from 11 a.m. - 5 p.m.

  11.3 ¢/kWh


Weekdays from 7 a.m. - 11 a.m. and 5 p.m. - 7 p.m. 

  17.0 ¢/kWh

The table below shows the prices for customers paying Tiered prices:


Winter thresholds

Nov. 1, 2021 Tiered prices

Tier 1

  • Residential – first 1,000 kWh/month
  • Non-residential – first 750 kWh/month

  9.8 ¢/kWh

Tier 2
  • Residential – for electricity used above 1,000 kWh/month
  • Non-residential – for electricity used above 750 kWh/month


Power is personal 

Residential and small business customers can choose their price plan, either TOU or Tiered pricing. Customers are not required to select a price plan, but if you wish to switch, you must notify Utilities Kingston by completing and submitting an election form. 

Programs to support electricity customers

  • A number of programs are available to help low-income consumers. Find out more at

  • Utilities Kingston’s electricity customers can learn more about available assistance from our website.

Additional information and resources 

Did you know? Kingston Hydro electricity customers receive their bill through Utilities Kingston. Many benefit from the convenience of one combined bill for all their utility services, which may also include water, wastewater and gas. A combined bill helps lower costs for all rate payers. Learn more about your electricity bill, including TOU and tiered pricing.