Due to planned upgrades to the  MyUtilities Customer Portal, it will be unavailable from 12 PM on Wednesday, April 14 to 8 AM on Thursday, April 15. 

We apologize for the inconvenience. During this outage, if you have questions about your bill, contact customer service at 613-546-0000, between the hours of 8 AM and 5 PM, or check  our Contact Us page for other ways to get in touch.  You can also call this number for assistance understanding your consumption and conserving water and electricity. 

To pay your bill, view our payment options. Thank you for your patience as we work to create a better customer experience for you.