Due to technical issues, the MyUtilities Customer Portal is currently unavailable and we apologize for the inconvenience. Our team is investigating the problem and working as quickly as possible to resolve it. 

In the meantime, if you have questions about your bill, contact customer service 613-546-0000, between the hours of 8 AM and 4:30 PM, or check contact us for other ways to get in touch. You can also call this number for assistance understanding your consumption and conserving water and electricity. 

To pay your bill, view our other payment options. Thank you for your patience.