Is a watermain in your neighbourhood going to be relined this year?  To help maintain and improve municipal infrastructure, Utilities Kingston manages an annual watermain relining program.

In 2017, Utilities Kingston is having 3,200 metres of watermains relined.  Relining watermains with a resin-coated felt insert is a way to rehabilitate aging pipes without having to dig up the road along the full length of the watermain.

Areas where watermains will be relined:

• Wiley Street  from Weller to Drennan
• Wilson Street from Weller to Drennan
• Baker Street from Weller to Drennan
• Daly Street from Weller to Drennan
• Weller Avenue from Wiley to Montreal
• Drennan Street from Wiley to Montreal
• Cliff Crescent from Norman Rogers to Norman Rogers
• Purdy Place from Cliff to end
• Hillendale Avenue from Princess to Fairview

WATCH FOR NOTICE OF UPCOMING WORK

Residents in the areas listed above should watch for notices of upcoming work from Fer-Pal. This company has been contracted by Utilities Kingston to reline watermains and replace aging infrastructure, including water valves and fire hydrants. 

The notices will be delivered at least 48 hours before work is set to begin and will include details on what to expect.

WHAT TO EXPECT IF WORK IS TAKING PLACE IN YOUR AREA

• Your house will be hooked up to a temporary potable water supply system. You are not billed for the water you use while hooked up to the temporary supply, but the monthly service charge remains in effect.
• Water main relining may result in water service issues such as reduced pressure and increased water temperature. Our apologies for the inconvenience. If your water is warm, you can try running your tap for a few minutes. You might also consider keeping a pitcher of water in the fridge for drinking. If the issue doesn’t improve, contact us as described below.
• Utilities Kingston and contractor staff always carry identification. Homeowners should always ask to see it.
• Utilities Kingston will require connection to an exterior hose bib (or other connection).
• If your water meter is reaching the end of its life, it will be replaced.
• Minor traffic interruptions should be anticipated around access pits and where work is being conducted.

CONTACT

If you are in the 2017 relining area and have concerns about the project or your water service:

• Monday-Friday, from 7 AM to 6 PM, contact Fer-Pal at 1-866-344-1058.
• Outside of these hours, contact Utilities Kingston at 613-546-1181.

For further information, contact customer service, Monday to Friday, from 8 a.m. to 5 p.m., at 613-546-0000. Watch for updates on this work on the watermain relining projects page.