Update: Customers in our service area experienced power outages this morning as the result of Hydro One losing a feeder to the Frontenac Transmission Facility located at John Counter Blvd. and Division St.

Approximately 14,000 customers were affected by the outage.

Crews are working to restore the remaining outages. These areas are expected to be fully restored by 12 PM today. Check the Outage Map for updates.

Power outage safety reminders

While your power is out:

• Avoid using a propane barbeque, camp stove or portable standby generator indoors. 
• Plan to turn off all appliances that will turn on automatically when power is restored.
• Locate a phone that does not require electricity, as well as a flashlight and batteries.
• Consider an alternate source of power for your sump pump and any medical equipment. 

Review all of our power outage precautions.

Traffic signals may not be working

Power outages mean that a number of traffic signals may not be working. Travellers are reminded to treat the affected intersections as though they are four-way stops and yield to traffic on the right.

Report a power emergency

Know who provides your utility services. Kingston is served by three electricity providers. Please call the right provider in case of a utility emergency.

Utilities Kingston is available 24 hours a day to respond to power outages in the Kingston Hydro electricity distribution area.

Are you experiencing an outage in a Utilities Kingston service area? Report it to us 24/7 at 613-546-1181. If you require electricity service in the west or east areas of the City, contact Hydro One at 1-800-434-1235.