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Planned power outage set for Williamsville

Planned power outage set for Williamsville

Utilities Kingston electricity customers on Princess Street between Chatham and Nelson streets will be affected by a planned power outage on Thursday, May 11, as our crews make electricity system improvements. 
Customers in these areas will experience a planned outage from 5 – 7:30 a.m. For a map of the affected area, please visit our power outage map and click on Scheduled | Map or Scheduled | List. 
We are committed to managing and maintaining local infrastructure to ensure reliable utility services and to support the growth and development of the local community. This outage will expand the electrical distribution system to facilitate additional customer connections in the Williamsville area. For the safety of utility crews, equipment must be de-energized to complete the work. 

Below are some tips to help you and your family during an outage: 

  • Make sure your appliances, such as the stove, are in the off position. 
  • Make sure your cellphone and extended battery packs are fully charged. 
  • Keep your refrigerator and freezer doors closed as much as possible. Use a cooler with ice for items you’ll need during the planned outage. 
  • Plan ahead and consider a source of back-up power for important building systems, including sump pumps. 
  • Do not use a propane barbeque, camp stove or portable standby generator indoors. They can generate dangerous levels of carbon monoxide. Your carbon monoxide detector may not work in an outage. 
  • If you plan to use a generator, remember to use it in a dry area outdoors away from any open windows, doors and vents. Visit the Electrical Safety Authority at for more tips. 
  • If you depend on electrically powered medical equipment, consider having the following:  

o   a back-up phone that does not require electricity; 

o   an uninterruptable power supply (UPS) connected at all times; 

o   back-up generation available; or 

o   alternative arrangements in place (such as staying with family or friends). 

Weather conditions, emergencies or other factors may prevent work from being conducted on the scheduled date. The alternate date is Tuesday, May 16. We apologize for the inconvenience caused by the power outage. This work helps to ensure you have a reliable source of electricity. 

For more information, please visit or call customer service, Monday to Friday, from 8 a.m. to 4:30 p.m., at 613-546-0000.