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Utilities Kingston website

We're making improvements in your neighbourhood

We're making improvements in your neighbourhood

Utilities Kingston is making improvements to community infrastructure. Home and property-owners: see if we are planning to complete capital construction in your neighbourhood this year.

Use the interactive online map. Improvements ensure the continued reliability of multiple utility services, help support growth and economic development for Kingston and protect the environment. This map shows the capital work we are doing to improve community infrastructure and ensure the continued reliability of utility services. It's a great way to see how planned work may affect you and your neighbourhood. Enter your address to see when, where and what kind of infrastructure work we are completing.

You can count on us, throughout the COVID-19 pandemic and beyond, to provide the water, wastewater, natural gas, electricity and broadband networking services that you rely on.  A full list of planned projects follows these notes on where to get information and how to plan ahead to take advantage of upcoming work. 

Where to get information 

  • The interactive online map offers a detailed look at improvements we are making to local water, wastewater, natural gas and electricity systems in 2022. 
  • Follow @utilitieskngstn on Twitter for updates. 
  • If we are planning work in your neighbourhood that could disrupt services to your property, staff will make every effort to mail a direct notice to your property in advance. 

Plan ahead to take advantage of construction 

Have plans to make improvements to your property? Schedule them to coincide with planned construction work in your area to reduce disruption to your property and services. 

Planned work 

Here’s a summary of work planned for the spring, summer and fall of 2022 (only larger, currently-active projects appear on the above-listed map). More projects will be added to the map as they come online over the course of the construction season.

Water and wastewater (together) 

Renew  water and wastewater infrastructure, coordinated jointly with the City of Kingston: 

  • on Palace Road, from Brock to Johnson; replacing aging infrastructure. 
  • on Garrett Street; replacing aging infrastructure and supporting economic development.  
  • on Dunkirk Street; replacing aging and end-of-life infrastructure to ensure the continued safety and reliability of water and sewer services 
  • on St. Lawrence Avenue (King to Stuart), Stephen Street (Cowdy to Montreal), Stanley Street (Alfred to Lansdowne); replacing aging and end-of-life infrastructure to ensure the continued safety and reliability of water and sewer services and separate combined sewers to reduce sewer overflows 

Utilities Kingston will also link sewer and water infrastructure to provide operational flexibility, on Front Road. 

Water 

  • Complete the new trunk water main on O’Connor Drive, to allow greater system flexibility, helping to ensure fire protection.  
  • Line end-of-life water mains in the Collins Bay area, and on Byron Crescent, Piccard Place, Van Order Drive and Michael Grass Crescent.  
  • Install new water main on Highway 15 (Main Street, Barriefield to Highway 2) to improve capacity and water pressure in the area. 
  • Upsize water main on Westbrook Road to support development and improve service reliability in the area.
  • Continue the new large-diameter water main on King Street West for operational flexibility.
  • Improve water distribution to ensure continued water quality via water main looping from from Greenview Drive to Parkway.  

Wastewater 

  • Continue with replacing the aging Days Road Sewage Pump Station in LaSalle Park to increase hydraulic capacity. 
  • Commission the multi-year expansion and upgrade to the Cataraqui Bay Wastewater Treatment Plant, to increase plant capacity, improve the quality of treated wastewater, and upgrade equipment. 
  • Clean and inspect sanitary sewers in Reddendale, Henderson Place and Auden Park, to ensure continued service reliability.  
  • Twin sections of the North End Trunk Sewer (Greenview Drive to Parkway), to increase capacity for development and alleviate surcharging in the trunk sewer.  
  • Rehabilitate trunk sewer mains, through Central and West Kingston, for ongoing reliability of the sewer, environmental protection, and public health.  
  • Install structural liners in local sewers, in the area bounded by Sir John A. Macdonald Boulevard at Palace Road, Division Street, Concession Street and Johnson Avenue; for proactive rehabilitation and service reliability.
  • Separate combined sewers on Gore Street – at Bagot and from King to Ontario – to reduce sewer overflows for environmental protection.
  • Extend the sewer forcemain in Westbrook (Collins Bay Rd. at Woodbine), to support growth and development in the area. 

Natural gas 

For the ongoing safety and reliability of the natural gas distribution system:  

  • Repair end-of-life steel gas main on Lower Union Street at Ontario Street.
  • Replace end-of-life steel gas main on Norman Rogers Drive /Roden (from Johnson to Mulcaster). 

Electricity

For the safety and reliability of electricity services:  

  • Continue with replacing end-of-life poles on Highway 2 (Niagara Park to Craftsmen) and Leroy Grant Drive (John Counter to Third Avenue).
  • Add 13.8 kV overhead circuit from Municipal Substation No. 16 to the John Counter and Rigney Street intersection. This upgrade is needed to support development in the Williamsville area.
  • Replace end-of-life backyard poles on Ruskin Street, and on Regent Street between Princess and Park.
  • Replace underground cable with overhead circuit along Barrie Street between Union and King Street East. This project will replace aging/failing infrastructure on Barrie to ensure the continued reliability of power to the hospital and university districts.
  • Replace transformer and equipment at Municipal Substation No. 5 to improve power reliability to the CFB Kingston electrical distribution system. 
  • Replace end-of-life equipment in Transformer Vault No. 18 (near the corner of Ontario and Brock), and Transformer Vault No. 4 (near the corner of Bagot and Princess). Every time we need to operate this equipment, we require a power outage to ensure worker protection. This upgrade will reduce the number of outages required for our customers.
  • Replace deteriorated roof on Municipal Substations No. 2 and Municipal Substation No. 6 (where we will also repair walls). 

For more information, contact customer service, Monday to Friday, from 8 a.m. to 5 p.m. by calling 613-546-0000.