***Update: crews restored this outage by 6 PM. Thank you for your patience.***

Approximately 500 homes and businesses in the Westbrook area will be impacted by a water outage today, as crews work to repair a water main break at Westbrook and Woodbine Roads. 

Outage area

For a detailed map of the outage area, view our outage map. 

Estimated time of restoration

Crews are making every effort to reduce the duration of this outage to our customers. For updates on estimated times of restoration, view our outage map. 

Tips to help with a water outage

• When water is restored, you could experience discoloured tap water or air in the pipes. The water is still safe. In the case of discoloured water, you should run a cold water tap until it clears. This may take 5-25 minutes.
• Pails of water can be used to flush toilets when you pour the water into the tank. Consider 'cottage rules' for flushing.
• The City of Kingston emergency management plan suggests that each household have four litres of water, per person, per day at the ready for drinking and bathing.

To report a utility emergency in your area, call 613-546-1181. Thank you for your patience, as we work to restore water services as quickly as possible.