Approximately 200 homes and businesses will be impacted by a planned water outage from 9 a.m. to 3 p.m. on Wednesday, March 8. View a map of the affected area.

The outage is needed to install a district water meter on a Sydenham Road water main. This new technology will help identify water leaks in the system, and help improve operating efficiency and water conservation. 

Tips to help with a water outage:

• When water is restored, you could experience discoloured tap water or air in the pipes. The water is still safe. In the case of discoloured water, you should run a cold water tap until it clears. This may take 5-25 minutes.
• Pails of water can be used to flush toilets when you pour the water into the tank. Consider 'cottage rules' for flushing.
• The City of Kingston emergency management plan suggests that each household has four litres of water, per person, per day at the ready for drinking and bathing.

We apologize for any inconvenience. This work helps to ensure reliable services to you, our customers. For more information, please call the Customer Service Centre at 613-546-0000.