Utilities Kingston has developed and implemented a Quality Management System to conform to the requirements of the Drinking Water Quality Management Standard for Ontario. This quality management system has been documented in an Operational Plan for each of the drinking water systems we operate. Each operational plan includes a policy stating our commitment to providing a safe and reliable supply of drinking water to our customers and describes how we will continue to meet that commitment through the effective and ongoing maintenance and improvement of the Quality Management System. Operational Plans for each of the drinking water systems under Utilities Kingston’s operating authority are available for download at www.utilitieskingston.com or may be viewed at the Utilities Kingston Service Centre at 85 Lappan’s Lane.

Our Commitment to Provide a Safe and Secure Supply of Drinking Water

Utilities Kingston is a community based corporation dedicated to the responsible management of safe and reliable integrated services. Our vision is to be recognized as a company valued by our customers and committed to innovation, prosperity and service excellence.
Utilities Kingston is committed to providing a safe and reliable supply of drinking water to our customers.
Through the development, implementation, maintenance, and continual improvement of a Quality Management System, the management and staff of Utilities Kingston will ensure the continued safety and security of the drinking water supply by meeting or exceeding the requirements of all relevant legislation and regulations, and the Drinking Water Quality Management Standard.
Click Here to view the Water Quality Management Reports