Warning: beware of callers demanding immediate payment for utilities. A telephone scam is now being reported by several Utilities Kingston customers and by other utilities across Ontario.
If you receive a suspicious call:
- Do not provide any personal information, including utility or credit card account numbers.
- Collect any information possible about the caller.
- Contact your utility provider to report the incident. Utilities Kingston customer service can be reached at 613-546-0000 during regular business hours, Monday-Friday 8 a.m. – 5:00 p.m.
Customers are reportedly receiving phone calls from scammers claiming to be from Utilities Kingston or Hydro One. Those contacted are being threatened with having their utility services disconnected if they do not immediately provide payment.
Utilities Kingston’s standard procedure for
Utilities Kingston reminds the community, be aware before you sign a contract with door-to-door