Our crews will operate six large valves on King Street, near Collingwood Street, today and tomorrow. This could result in discoloured tap water for area residents. Customers are assured that the tap water is still safe and are advised to run a cold water tap until it clears.

Utilities Kingston maintains and operates over five thousand water valves for isolation and flow control in the municipal water distribution system. This work is part of the valve maintenance program to help ensure the reliability of these critical system components.

Activities on the water distribution system can disturb deposits that normally occur in water pipes. If you notice your tap water is brown or discoloured, please be assured the water is still safe.

Flush your pipes until the water is clear again.

1.     Locate the cold water tap that is closest to your water meter.
2.     Run the cold water until it is clear. This may take 5 – 25 minutes.
3.     If the water does not clear, please contact Utilities Kingston at 613-546-1181.

For more tips, please refer to our video: