Due to planned maintenance on the voice system from 8-9:15 PM, on Thursday, October 7, calls to our customer service line at 613-546-0000 will be redirected to our after-hours call center. Inbound calls to our 24-hour emergency line at 613-546-1181 will be redirected to our after-hours call service, as usual.

If you are experiencing a serious or potentially life-threatening utility emergency such as a natural gas leak or downed power line, call 911 immediately.

Visit our Contact Us page to learn about other ways to connect with Utilities Kingston.

Thank you for your patience as we work to create a better voice system experience for you.