We are conducting planned maintenance on the voice system from 12 to 7 PM on Sunday, September 23. You may experience issues with calling our customer service line at 613-546-0000. Calls placed to our 24-hour emergency line at 613-546-1181 after hours will be redirected to our call service as usual.

In case of utility emergency in the Utilities Kingston service area, call our 24-hour emergency line at 613-546-1181, as always. Serious or life-threatening emergencies such as downed power lines and gas leaks should be reported to 9-1-1.

To contact customer service, call 613-546-0000 during business hours, Monday to Friday, from 8 AM to 5 PM, or visit https://utilitieskingston.com/ContactUs to learn about other ways to connect with Utilities Kingston.

Our apologies for any inconvenience and we thank you for your patience as we work to better serve you.