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Utilities Kingston offers $30 credit on each toilet you upgrade to low flush

Utilities Kingston offers $30 credit on each toilet you upgrade to low flush

To help customers reduce water and sewer use, we are offering a $30 bill credit on the purchase and installation of low-flush toilets to our residential water customers. Customers can upgrade every eligible toilet in their home. 

Upgrading toilets will help customers reduce water and sewer use and take climate action. Customers will save money on their home’s water and sewer bills and reduce municipal energy consumption by reducing the energy needed to treat water and wastewater.  

Low flush toilets, sometimes also called low flow, are toilets designed to use much less water through a specific type of cistern and siphon that can flush waste effectively and more efficiently.  


Residents who receive water services from Utilities Kingston can find out more and apply online on our Residential Toilet Rebate page

How it works

  • This program is for low-flush toilets purchased and installed on or after Aug. 2, 2022. 

  • Buy a low-flush toilet (maximum of 4.8 litres per flush) to retrofit a low-efficiency toilet.  

  • Complete the online application and send proof of payment to Utilities Kingston.  

  • If you are eligible, Utilities Kingston will apply a credit of $30 to your utility account, for each toilet you upgrade in your home.  

  • You must receive residential water services from Utilities Kingston. 

  • Funding is limited and eligible applications will be awarded on a first-come, first-served basis. 

Subject to additional terms and conditions. Review the complete eligibility requirements and find answers to frequently asked questions on our Residential Toilet Rebate page.