We are working with our vendor to resolve technical issues with the MyUtilities Customer Portal. Customers are experiencing delays with logging into the portal and loading pages. 

We apologize for the inconvenience, as our team investigates the issue and works as quickly as possible to correct it. 

In the meantime, if you have questions about your bill, contact customer service 613-546-0000, between the hours of 8 AM and 4:30 PM, or check contact us for other ways to get in touch. You can also call this number for assistance understanding your consumption and conserving water and electricity. 

To pay your bill, view our other payment options. Thank you for your patience.