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MyUtilities Gets New Look and Features! Start Benefiting Today

MyUtilities Gets New Look and Features! Start Benefiting Today

When you log in to MyUtilities tomorrow, you’ll notice some changes to this customer portal that we hope you’ll enjoy:

  • The portal is getting a make-over! The interface has been redesigned to improve the user experience, and adapt to various user devices.
  • You’ll be able to sign up for eBilling and stop receiving paper bills. Instead, we’ll send you an email notification that your electronic bill is ready.
  • Want to avoid estimated bills? You can log into MyUtilities and submit a meter reading for your water and gas bills.

Are you not a user of MyUtilities yet? Register an account today at https://my.utilitieskingston.com/. To get started, have your account number and most recent payment amount ready.

In addition to the new features and benefits listed above, you’ll be able to use MyUtilities to:

  • View your household consumption of water, gas, and electricity, as well as your transaction and payment history.
  • See how temperatures affect your gas and electricity use and heating costs.
  • Manage costs by shifting electricity use to off-peak periods.
  • Compare your water and energy usage to similar households.

We offer one-on-one assistance in understanding your data and finding conservation opportunities using MyUtilities. Simply contact a conservation expert – call 613-546-0000 and say 'conservation'.

Get started or log in today at https://my.utilitieskingston.com/

* In order to upgrade the portal, please be advised that MyUtilities will be unavailable between 3 and 4 p.m. on Monday, December 7